Specialization Information Technology
Job Level Experienced Hire
Required Experience 1 - 3 years
Required Banking Experience No Experience
Required
Application Deadline 06-Jun-2014
Job Description
To optimize HCM processes using automation as
a key resource
Duties And Responsibilities:
Automate processes in line with the group’s
strategic objectives/goals and with the aim of
optimizing workflow synergies
Design, code, test, debug, document, and
maintain programs within a formal methodology
structure.
Determine solution feasibility and alternatives
within specified requirements
Develop implementation plan and schedules in
conjunction with project team
Develop program/system interface specifications
Ensure process/user manuals are documented /
distributed to facilitate implementation of new
procedures by affected jobholders/organizational
units
Facilitate HCM solution vendor evaluation,
selection, and negotiation processes
Oversee pilot-testing of redesigned processes/
procedures to ensure implementation objectives
are achieved in a cost efficient manner
Perform other duties as assigned by Unit Head
Perform unit and system testing and participate
in system/application walk-through prior to
implementation
Prepare flowcharts and block diagrams; assist in
defining and analyzing problems
Provide necessary documentation for
implementation of system
Review HCM processes and implement process
improvements
Key Performance Indicators:
Efficiency of HR processes
Functionality and ease of use of automated HR
systems
Internal customer satisfaction levels
Minimum Education Qualifications:
First degree or its equivalent in any discipline
Professional Qualifications:
MCTS SQL SERVER, ASP.NET, ITIL V3
FOUNDATION any other revelant professional
qualification will be an added advantage
Skills And Competencies:
A commitment to quality and a thorough
approach to the work.
Ability to code software according to published
standards and design guidelines.
Proficiency in VB.NET, C#, MSSQL
Ability to work well within a team
Demonstrated experience with current systems
analysis principles, methods, procedures,
practices, tools and techniques and project
management principles.
Demonstrated software development experience
Flexible attitude, ability to perform under
pressure.
Highly developed conceptual, analytical, and
innovative problem-solving ability; demonstrated
ability to handle complex knowledge
management issues
Initiative and the ability to offer new ideas
Knowledge and understanding of the
relationships between the Unit, other Bank units
and external clients
Proven communication, analytical, and problem-
solving skills to help maximize the benefit of IT
system investments and to assist in
implementing new systems.
https://global.keystonebankng.com/recruitment/jobdetails.aspx?id=3&app=0
RELATIONSHIP OFFICER
Specialization Banking / Finance / Insurance
Job Level Experienced Hire
Required Experience 3 - 5 years
Required Banking Experience 3 - 5 years
Application Deadline 30-Jun-2014
Job Description
To build and cultivate relationships with potential/existing customers and translate those
relationships into profitable business for the Bank
Duties And Responsibilities:
Act on behalf of and perform other tasks as assigned by the Branch Manager
Analyze and screen applications for credit based on the Bank’s credit risk procedures
Assist customers in the account opening process
Contribute to the formulation and implementation of strategies necessary to acquire and
sustain accounts in the commercial sector of the market
Ensure timely resolution of customer complaints and issues
Identify customer needs/buyer values and proactively seek to provide products/ services to
meet the identified needs
Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
Maintain a comprehensive database of existing relationships/prospects
Manage assigned credit portfolio and monitor the quality of existing credit relationships on a
continuous basis
Participate in regional and other team meetings
Prepare monthly activity and performance reports for Regional Manager’s attention
Regularly contact customers via telephone calls and physical marketing visits to obtain
feedback on service quality and customer satisfaction levels
Review applications for credit facility (in line with the Bank’s policy) and make appropriate
recommendations/decisions
Key Performance Indicators:
% of loan recovery
% of retained customers
CASA, Tenored, PBT achievement against Target
Customer satisfaction index
Dormant/Inactive account ratio
Loan loss Provision/Total Loans and Advances
Number of Performing/Non-performing Loans and Advances
Quality of credit portfolio maintained
Quality of customer base
Revenue/customer growth rate
Minimum Education Qualifications:
First Degree from a reputable University
Post Graduate Qualifications:
A relevant post graduate qualification or higher degree (e.g. MBA) would be an added
advantage
Professional Qualifications:
Membership of a relevant professional management body would be an added advantage
Skills And Competencies:
Knowledge of basic products and services in the Financial Services Industry
Possession of basic listening skills to understand customer requests
Ability to provide prompt, accurate and complete resolution to general
Requests and directs technical queries to the most appropriate solution provider
Excellent communication and interpersonal skills
Interpersonal and communication Skills
Computer Appreciation
Customer service orientation
Negotiation Skills
https://global.keystonebankng.com/recruitment/jobdetails.aspx?id=8&app=0
Method of application:
Visit the site below to apply for the job online. Wishing you all the very best!
Nigeria's Current Jobs Offers: Applications Developer Wanted At Keystone Bank: http://
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