2015-10-21

Omidyar Network is recruiting on behalf of its clients in different sectors to fill the following positions below:

Director, Academy Operations - Global

What You Will Do

Drive the global analysis behind all academy operations, informing company-wide decisions related to academy operations, staffing, product offerings, outreach methods, and organizational processes.

Building, maintain, and run weekly reports across various KPIs, countries, and cohorts; create data dashboards as needed.

Measure the impact and efficiency of new products, outreach methods, and business processes and recommend changes.

Analyse data for ad-hoc reports using data from various sources (customer insights, customer experience, academics, measurement and evaluation, business intelligence, finance, etc).

Identify and interpret patterns and trends in data, draw conclusions, and make suggestions for business improvement.

Present findings through in-person presentations and documentation, using data visualization in the form of charts, graphs, tables, lists and relational databases as much as possible.

Improve real-time data quality, validation, and analysis integrity eliminating irrelevant data as needed.

What You Should Have

Passion for Bridge’s vision of democratizing the right for all children to succeed

3+ years relevant experience; background in investment banking, consulting, or other high-growth analytics preferred

Proven experience analysing large datasets, drawing your own inferences, and presenting them successfully to management using a reporting tool

Exceptional Excel and data management skills; SQL and SPSS a plus

Prior experience within a fast-paced, metric driven sales organization; start up experience preferred

Supreme organisational, critical thinking, and communications skills

Bachelor's degree in relevant field (mathematics, statistics, computer science, etc)

How We Work Above all else, we’re looking for ambition, organization, drive, intellect, problem solving, and respect for others. You will report to the Global Director of Academy Operations

Africa Sales Director

Job Description

The Sales Director will build partnerships with large companies and startups across multiple geographies and sectors - from technology and media to retail and the pharmaceutical industry.

This is an opportunity to play a leadership role at a fast-growing startup backed by some of the most respected VC's in the U.S., Europe, and Africa.

In this role, you'll not only have a chance to help local and global industry find top-tier talent, you'll have a chance to make a powerful social impact across Africa by empowering the continent’s best and brightest to reach for their dreams.

Sales Director Responsibilities

The Director of Sales will be responsible for developing, leading, and implementing the African Sales strategy for Andela.

This will require the ability to work across teams in Africa and the US as well as develop a robust pipeline of corporate prospects in Africa.

The Director will be measured on performance and sales targets, which will be decided upon with the Senior Management team

Key Attributes of this Role Include

You have a track record selling into large companies. You know how to navigate the bureaucracy and overcome whatever obstacles are thrown your way.

You have experience selling a new product or offering, something that has never been sold before.

You think strategically about what companies to pursue and how to pursue them.

You are tenacious and persistent and don’t give up until the answer is yes.

You like people, can talk to anyone, and make friends easily. You’re equally comfortable talking with the HR or engineering teams.

You love data and using it to inform your strategy and drive better decision-making.

You care about what we do. You know this isn’t just about helping companies find technology talent, it’s about leveling the playing field for the world’s brightest young people.

Qualifications

Track record as a top performer.

5-10 years of sales experience.

Established relationships at leading African companies a MUST

Experience selling professional services to African companies a MUST

Being a good person; we have a “no jerk” policy at Andela.

Officer, Academy Intelligence - Global

Job Descriptions

The Global Officer of Academy Intelligence will drive the analysis behind all academy operations informing company-wide decisions related to academy operations, staffing, product offerings, outreach methods, and organizational processes.

The ideal candidate for this role is a problem solver with strong analytical skills, excellent time-management and organizational habits, and the ability to clearly communicate and present information.

Responsibilities
What you will do:

Drive the global analysis behind all academy operations, informing company-wide decisions related to academy operations, staffing, product offerings, outreach methods, and organizational processes.

Building, maintain, and run weekly reports across various KPIs, countries, and cohorts; create data dashboards as needed.

Measure the impact and efficiency of new products, outreach methods, and business processes and recommend changes.

Analyse data for ad-hoc reports using data from various sources (customer insights, customer experience, academics, measurement and evaluation, business intelligence, finance, etc).

Identify and interpret patterns and trends in data, draw conclusions, and make suggestions for business improvement.

Present findings through in-person presentations and documentation, using data visualization in the form of charts, graphs, tables, lists and relational databases as much as possible.

Improve real-time data quality, validation, and analysis integrity eliminating irrelevant data as needed.

Requirements

What you should have:

Passion for Bridge’s vision of democratizing the right for all children to succeed

3+ years relevant experience; background in investment banking, consulting, or other high-growth analytics preferred

Proven experience analysing large datasets, drawing your own inferences, and presenting them successfully to management using a reporting tool

Exceptional Excel and data management skills; SQL and SPSS a plus

Prior experience within a fast-paced, metric driven sales organization; start up experience preferred

Supreme organisational, critical thinking, and communications skills

Bachelor's Degree in relevant field (mathematics, statistics, computer science, etc)

How We Work
Above all else, we’re looking for ambition, organization, drive, intellect, problem solving, and respect for others. You will report to the Global Director of Academy Operations.

Manager, Training & Culture - Global

Job Description

Academy Managers are the lifeblood of Bridge.

They are the ones on the ground living our mission with the very pupils we are here to serve.

They are not only Academy Managers, but also role models - the adults pupils admire and the leaders parents trust.

The Global Manager of Training and Culture is responsible for designing the scalable and easy-to-implement tools and processes for the recruitment, assessment, training, and on-going professional development of Academy Managers as well as their supervisors - Area Managers and Regional Managers - and adjacent roles like Customer Care (call centre) associates and Quality Insurance inspectors, who help Academy Managers perform at their best.

Responsibilities

Design recruitment and assessment procedures to identify top candidates; these tools will be used by 100+ people in the field across our operating countries – all tools and processes must be quick and easy to use.

Redesign our induction training for Academy Manager to be shorter, more inspirational/mission-focused, more customer/community-focused, and include more experiential and practical learning.

Ensure all Academy Managers are able to successfully to manage their academies including pupil admissions, fees collections, supplies/inventory management, staff management and mentorship, retail and concession sales, and more - altogether ensuring that all academies continue to grow their pupil reach and maximize their revenue.

Design on-going professional development training through in-person classes, workshops, online tutorials, readings, videos, and other new media in order to ensure our Academy Managers continue to develop and practice best in class retail management techniques at their academies, drive efficiencies, inspire their teams and community, and maximize their revenue.

Work with Global Manager of Academy Management Tools to design better tools for managers to use, thereby simplifying the training process.

Train Training and Culture Managers as well as Training Officers and Associates across all operating countries in how to best deliver these teachings.

Spend time in Bridge communities developing a knowledge of the market, competitors, and trends as well as driving customer insights and critical business issues opportunities; partner with other teams throughout Bridge as needed.

Requirements

Passion for Bridge’s vision of democratizing the right for all children to succeed

5+ years relevant experience – at least 1+ year of which must be at a retail chain and 1+ year of which must be in a recruiting or training capacity

Prior experience within a fast-paced, metric driven sales organization; experience in human-centred design preferred

Supreme organisational, critical thinking, and communications skills

Experience working in developing countries and/or with low income customers highly encouraged

Bachelor's Degree in relevant field, graduate degrees preferred.

Consultant, Curriculum and Learning

About Role

We are seeking a consultant on Curriculum and Learning who can help the organization devise strategies to place perpetual learning at the core of our fast-growing organization.

You have a dogged focus on improving student learning outcomes.

You know how to build educational programs that can scale and build teams that execute internationally.

You must be passionate about Andela's mission and share our values of excellence, integrity, teamwork and passion for our work.

We treat our curriculum like we treat software: as an excellent, but incomplete, piece of technology. Your primary objective is to optimize limited resources for maximum knowledge retention during Andela’s training period and beyond to help achieve Andela’s business goals.

Scope (subject to refinement with consultant)

Work closely with business leaders to identify training requirements, priorities and objectives.

Conduct systematic objective assessments of current training; identify strengths and weaknesses.

Conduct initial assessment of our training in comparison to industry standards

Determine what needs to be adjusted to improve execution and knowledge retention.

Define metrics to effectively measure, benchmark and monitor the impact of learning and development on the business

Determine what content needs to be developed and process of developing and refining the curriculum.

Develop a plan to train all current trainers on measuring progress and empower them to train others

Establish strategy, plan and systems needed to facilitate company objectives via continuing education for team and Fellows throughout 4 year fellowship

Support the development of budgets, cost projections and comparisons of actual financial data against projections to ensure cost effectiveness

Develop a plan for marketing the learning function both internally and externally.

Report recommendations and progress to Andela’s senior team

Begin to implement recommendations including

Baseline technical and soft skills assessment pre boot camp and at D0 level, suggested changes

Mapping of all activities in the training period (MONTH ONE and simulation) to Client Readiness indicators OR other indicators with specific reasons why this skill set is necessary/valuable for client work

Conduct Training with all current trainers on measuring progress with methods recommended in report

Demonstration of what changed in first 3 months and the case for why those changes ought to have occurred and how we will see if they pay off

Deliver weekly verbal reports to senior team on progress and one final presentation

Requirements

10+ years leading development and delivery of educational programs with a focus on engineering/software development and/or project management within the high tech or business consulting industries

In depth knowledge of human capital needs of current businesses, particularly businesses that require software developers and who operate remotely

Experience teaching, training teachers, monitoring and evaluating programs, and incorporating learning back into training.

Demonstrated understanding of scalable learning technologies, training methods, content authoring techniques

Highly collaborative - 10+ years of confident leadership with the ability to build rapport, confidence and trust among all employees;

M&E: Able to successfully train and convey importance of measurement and evaluation to large teams with a proven ability to effectively re-incorporate learnings back into training.

Experienced communicator - adept at working with senior management in a corporate environment and ability to work cross-functionally with a variety of people from writers to engineers to designers to instructors

A Bachelor's or Master's Degree in Education, Computer Science/Engineering or a related field a plus

User Interface Designer

About the Role

In the role of User Interface Designer, you are a crucial member of the Tech and Training team here at Andela.

You’ll be responsible for Interface Design for internal projects as well as several client projects.

You will be the go-to man for anything design, pixel perfection, information architecture and product design best practices.

You will also be accountable for holding every developer in Andela to high design standards.

Responsibilities

Come up with superb user interface designs for applications (both in-house and for clients)

Convert PSD to pixel-perfect, hand-coded HTML/CSS

Work closely with developers and client to turn idea into product

Convert an existing “desktop” feature into a responsive feature that works across smart phones and tablets

Interview customers and incorporate their feedback into your design work

Use your eye for detail to do final acceptance testing (cross-browser, UX, etc) on new features once they have been built and are ready for production

Your Skills

You are comfortable using Prototyping tools like Balsamiq, Invision or Photoshop to create Low Fidelity prototypes for web applications.

You are comfortable communicating with a client in the US and are able to help flesh out requirements into User Interfaces.

You have experience designing High Fidelity prototypes using Photoshop.

You’ve worked in various roles with a strong focus on front-end development for web-based applications that are responsive and look great on both desktop and mobile

You can translate high-fidelity PSDs into pixel-perfect prototypes using HTML5, CSS3 and AngularJS that work across all modern browsers

You have worked with Foundation, Bootstrap and Angular.js on multiple projects

You can work on your own most of the time but are open to feedback because you know it helps you continue to improve - so you seek it out regularly

Experience:

A proven ability to create products that people love to use

Worked with both Startups and established companies

You’ve had to wear in multiple hats in previous roles

Skills Trainer

The Specific Responsibilities of the Skills Trainer Include:

Primary trainer and coach for fellows undergoing MONTH ONE onboarding

Maintain rubrics and grading systems for fellows undergoing MONTH ONE onboarding

Become an expert in applied improvisation and use that expertise to effectively use business improv as a teaching tool

Develop, teach and deliver curricula related to professional development of fellow soft skills during MONTH ONE

Collaborate with technical trainers and project simulation experts to ensure that the rest of training delivers fellows that are ready for client success upon graduation to D1 level

Ensure that curricula, policies and procedures are properly documented

Create systems to ensure evolution of curricula, policies and procedures as per standards set by Success Department.

As the Ideal Candidates for this Role You Exemplify:

Educational experience (teacher, coach, counselor etc.)

Demonstrable understanding of pedagogical concepts (curriculum, metrics, standards, objectives, etc.)

High intelligence and thirst for knowledge

High adaptability, flexibility and openness to change

Clear-spoken, extroverted and gregarious nature, with experience in theater or improv arts preferred.

Benefits & Compensation

Full-time compensation

Full medical coverage

Lunch and snacks provided daily

Beautiful working environment

Opportunity to work with the brightest minds on the planet

Oh, And a chance to change the world!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Deputy Country Director

Job Description

Andela is hiring a Deputy Country Director, a seasoned professional who is passionate about building the next generation of technology leaders in Africa.

You are someone who believes we can do something to unlock this talent – and you know that if we can, we must.

You bring more than passion to the role: you are a world-class manager with exceptional operational expertise and demonstrated strong leadership skills.

You’re an expert in building and managing complex operations and developing the processes necessary for scale.

You are eager for the challenge of molding and shaping an exceptional set of individuals and programs into an integrated, world-class institution for technology

training. You know how to think - and act - big, while holding a strong moral compass in everything you do.

The Key Attributes For This Role Are

Operational Excellence. Whether in building your own company or previous experience working in operations at a company, you demonstrated expertise in designing and managing processes for scale, managing budgets, and building lasting systems for strong personnel management. Specifically, you will support talent growth, ensure high staff and fellow retention rates, plan and manage the budget, and help scale the operations across your country.

Demonstrated ability to build and scale organizations or initiatives.

Andela is at a critical point: We proved a concept in one location but we will need a strong operational leader to begin our expansion into other countries.

You are entrepreneurial and creative, eager to find ways to develop talent, build a team, and set up a business for scale.

You have strong business skills and will be comfortable managing a multi-million dollar budget and engaging multiple global partners who are core to the success of Andela.

You have a natural ability to work across borders to connect with our global team to help scale our training and talent around the world.

Team building and cross-cultural skills. You should have significant experience leading strong teams; and you should be an expert at working with diverse groups of learners.

A deep commitment to our mission. We are looking for a leader with evidence of operational skills, curiosity, a quality mindset and a commitment to building things. You will have demonstrated an ability and interest in creating large-scale change.

This could be seen through your involvement in building companies or non-profits and developing talent, whether in health care, education, politics, financial inclusion, or some other area that is meaningful to you.

Specific responsibilities include:

Co-lead all operational elements of Andela’s flagship Center in Nigeria.

Optimize and manage every aspect of the operations of Andela Nigeria.

Managing all Nigeria's real estate, both office and residential including oversight of safety and security of all locations

Develop and maintain highly detailed budgets and timely financial projections

Complete quarterly (or more) financial and operational reviews and reports for Andela-NYC

Build and maintain strong processes and systems across all Andela Nigeria locations.

Maintain and create highly-structured, processes, systems and recommendations with a data-driven approach

Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela model operating from Lagos; continually update and improve manuals in preparation for training other teams

Build systems and processes that successfully inform Andela-NYC team and other locations of all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success

Support world-class tech training program by overseeing the well-being and pipeline of all Fellows through training and into employment.

Keep recruitment and training on schedule

Oversee process of transitioning trainees from two-week Boot Camps into

longer training and eventually employment) including the integration of professional development and client-facing skills from (project management, business English, etc.)

Oversee the integration of total employment packages to employees including

health care, savings plans, residential options and more

Work with international team to ensure tracking, transitions and timelines as

employees move into full-time consultancies)

Convey any challenges to full team including Andela leadership

Manage, coach and mentor a strong team.

Share management responsibility for all staff in Nigeria including functional Directors, Lead Trainer, Assistant Trainers, and other support staff and consultants

Provide structured evaluations of employee performance at least twice a year

Support manpower planning and make recommendations for any needed roles in addition to existing team

Support and scope out expansion to other locations in your country and across Africa.

Make recommendations to Andela leadership about future locations in your region

Responsibility for leading new initiatives around Andela's expansion particularly related to real estate

Be part of a larger team to design and execute Andela’s growth strategy

Create a Best Place to Work at Andela Nigeria.

Oversee overall engagement and wellbeing across Andela Nigeria

Qualifications & Characteristics
Ideal candidates for this role will have:

At least 5-10 years of post-undergraduate, full time work experience

Experience managing operations, including detailed budgeting and reporting, in a complex environment

Experience rapidly growing /scaling a project

Experience of Real Estate Management in Nigeria and/or Employee Engagement

Experience developing and managing a culture of continuous learning and improvement

Experience managing and coordinating teams to deliver on a tight schedule

Work and living experience in emerging markets

Record of strong academic performance from a leading undergraduate and, if attended, graduate institution

Experience of working across cultures

Graduate degree in relevant field preferred

Experience at start-ups a plus

Benefits & Compensation

Full-time compensation

Full medical coverage

Lunch and snacks provided daily

Beautiful working environment

Opportunity to work with the brightest minds on the planet

Oh, and a chance to change the world

Manager, Academy Management Tools - Global

Responsibilities

Develop better systems and tools for Academy Managers to plan their days and prioritise the work needs to be done; make system dynamic enough to be able to be mass customised per each academy’s individual needs

Develop better systems for planning parent outreach for new parents as well as meetings and meeting history with existing parents; pupil growth, retention, and revenue are central to the Academy Manager’s success

Develop better systems for tracking prospective pupils, existing pupils, and updating information – including safety and medical information in addition to academic, payment, and meeting history

Develop processes for personnel management including supervising, mentoring, and inspiring teachers as well as academy cook and caretaker/general labourer; everyone’s role is important to the complete academy experience

Develop better systems for tracking supplies, vendors, and overall inventory management, including working with the Global Director of Retail Products in regards to uniforms, class supplies, and other non-academic products

Create short, easy-to-use documentation and manuals for all tools and processes

Work with Global Manager of Training and Culture to ensure all tools and processes are understood and taught correctly

Spend time in Bridge communities developing a knowledge of the market, competitors, and trends as well as driving customer insights and critical business issues opportunities; partner with other teams throughout Bridge as needed.

Requirements

5+ years relevant experience, including proven experience developing systems, tools, manuals, and/or accountability metrics

Prior experience within a fast-paced, metric driven sales organization; experience in human-centred design preferred

Supreme organisational and communications skills

Experience working in developing countries and/or with low income customers highly encouraged

Bachelor's Degree in relevant field, graduate degrees preferred

We particularly value experience in extreme growth situations.

Passionate about Bridge’s vision of democratizing the right for all children to succeed.

Technical Coordinator

About The Technical Coordinator

As Technical Coordinator, you will be responsible for helping Andela’s Software Engineers successfully engage remote clients. Distributed work environments are growing in popularity but the lack of physical proximity still brings unique operational challenges. As our engineers partner with teams spread around the world, across industries and across technology stacks, your role will be to help make the client and the remote team feel much closer.

No two days will ever be alike and variety will be the only constant. In the morning, you might find yourself helping engineers better understand the business value of their California team’s user stories; in the afternoon, you might virtually travel across the Atlantic in order to support another team of engineers as they strategically plan a data migration for their team in London.

With your knowledge of business, technology, remote communication and agile project management, you will help make the distance between our engineers and their teams---thousands of kilometers in most cases---feel like a logistical afterthought.

Responsibilities
The specific Responsibilities of the Technical Coordinator Position Include:

Interfacing with the client to understand a client's business as well as their goals and visions for products being supported by Andela

Assigning work to ensure that our engineers are always working on high priority tasks that will bring the most value to their team.

Ensuring that our engineers are able to understand the business context and value of their tasks, as well as how it impacts users.

Working with our engineers to decompose high level stories into smaller, specific tasks and provide high level design support to help them understand how to solve specific coding challenges.

Perform code reviews to ensure that the work being submitted to the client follows the client's coding standards as well as meets the letter and spirit of the assigned task

Assist our engineers in effectively communicating with their teams

Requirements

As the ideal candidate for this role you:

Have a four-year Degree in Engineering, Computer Science or a related field from an accredited university.

Have at least 5 years of experience working in software development, technology consulting or software product management

Have experience effectively working remotely

Are passionate about the evolving technology landscape and enjoy leveraging advancements to solve business problems

Have a strong understanding of agile software development techniques

Have a vibrant personality and exceptional communication skills (English, verbal and written)

Have the ability to build rapport and communicate with individuals from diverse cultural backgrounds.

Have excellent interpersonal skills.

Have strong leadership skills.

Strongly motivated by our social mission of training 100 thousand young Africans in next 10 years.

Consultant, Curriculum and Learning

About the Role
Andela is seeking a consultant on Curriculum and Learning who can help the organization devise strategies to place perpetual learning at the core of our fast-growing organization. You have a dogged focus on improving student learning outcomes. You know how to build educational programs that can scale and build teams that execute internationally. You must be passionate about Andela's mission and share our values of excellence, integrity, teamwork and passion for our work. We treat our curriculum like we treat software: as an excellent, but incomplete, piece of technology. Your primary objective is to optimize limited resources for maximum knowledge retention during Andela’s training period and beyond to help achieve Andela’s business goals.

Scope (subject to refinement with consultant)

Work closely with business leaders to identify training requirements, priorities and objectives.

Conduct systematic objective assessments of current training; identify strengths and weaknesses.

Conduct initial assessment of our training in comparison to industry standards

Determine what needs to be adjusted to improve execution and knowledge retention.

Define metrics to effectively measure, benchmark and monitor the impact of learning and development on the business

Determine what content needs to be developed and process of developing and refining the curriculum.

Develop a plan to train all current trainers on measuring progress and empower them to train others

Establish strategy, plan and systems needed to facilitate company objectives via continuing education for team and Fellows throughout 4 year fellowship

Support the development of budgets, cost projections and comparisons of actual financial data against projections to ensure cost effectiveness

Develop a plan for marketing the learning function both internally and externally.

Report recommendations and progress to Andela’s senior team

Begin to implement recommendations including

Baseline technical and soft skills assessment pre boot camp and at D0 level, suggested changes

Mapping of all activities in the training period (MONTH ONE and simulation) to Client Readiness indicators OR other indicators with specific reasons why this skill set is necessary/valuable for client work

Conduct Training with all current trainers on measuring progress with methods recommended in report

Demonstration of what changed in first 3 months and the case for why those changes ought to have occurred and how we will see if they pay off

Deliver weekly verbal reports to senior team on progress and one final presentation

Experience

10+ years leading development and delivery of educational programs with a focus on engineering/software development and/or project management within the high tech or business consulting industries

In depth knowledge of human capital needs of current businesses, particularly businesses that require software developers and who operate remotely

Experience teaching, training teachers, monitoring and evaluating programs, and incorporating learning back into training.

Demonstrated understanding of scalable learning technologies, training methods, content authoring techniques

Highly collaborative - 10+ years of confident leadership with the ability to build rapport, confidence and trust among all employees;

M&E: Able to successfully train and convey importance of measurement and evaluation to large teams with a proven ability to effectively re-incorporate learnings back into training.

Experienced communicator-- adept at working with senior management in a corporate environment and ability to work cross-functionally with a variety of people from writers to engineers to designers to instructors

A Bachelor's or Master's degree in Education, Computer Science/Engineering or a related field a plus

Andela Nigeria Fellow Class XII

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