Auto req ID: 10420BR
Job Title: Asst Fitness Manager 1
Area of Interest: Fitness
Location Name: 00186 Long Beach Super Sport - CA
Address: 3030 N Bellflower Blvd
City: Long Beach
State: CA
Zip Code: 90808
Job Description: Job SummaryThe Assistant Fitness Manager (AFM) assists the Club Manager and/or Fitness Manager ensure that the club delivers a high quality fitness experience to all members.•Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.•Trains and develops a strong team of Personal Trainers.•Responsible for the successful attainment of department targets, including revenue and member retention.•Is the point of reference for fitness expertise within the club.Organizational Relationship / People Management:This position directly or indirectly manages the following positions inside the club:•Personal Trainers (5-15)Essential Duties & Responsibilities:The AFM is responsible for performing the following activities for the club:Sell and Conduct Certified Personal Training with Members [75% of time]•Assist members and encourages their involvement in our fitness programs.•Ensures accurate administration of personal training, including the preparation of client files, measurement tracking, and workout programs.•Arrives on time, prepared and attentive for training appointments.•Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.•Personally sells training sessions. Executes an effective prospecting strategy and assists the membership team with fitness presentations as needed.•Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to CPT and Supplements. Reviews daily club sales performance and individual employee performance statistics with the CM and staff members to identify issues and clarify behaviors needed to achieve club sales goals.Club Administration [25% of time]•Works with FM and/or CM to ensure Personal Trainers are productive, that revenue and service goals are properly communicated and that the Club attains daily, weekly and monthly financial budgets. Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company.•Conducts monthly, weekly and daily meetings with the service, membership, and fitness staff to review performance and operations and offer direction, motivation and guidance toward achieving personal and club budgets. Reviews all Company sales numbers in comparison to budget and history and provides the necessary information to Club Manager and District management.•Assists FM and/or CM in developing Monthly Trainer Business Plans with daily record keeping and follow up•Communicates pertinent information to the Fitness Team•Assists FM and/or CM in training and developing new Personal Trainers•Handles member service matters such as providing tours of the Club, explaining services offered by the Fitness Department and signing a member up for training agreements and appointments. Mediates member issues and complaints in a timely and effective manner, elevating issues when appropriate.•Performs various administrative duties within assigned areas as needed.•Alerts the Service staff to repairs and maintenance needs in the club.•Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.QUALIFICATIONS:Knowledge, Skills & Abilities:•In depth knowledge of Personal Training techniques from assessment to program design.•Knowledge of the personal training program and software.•Must be able to adjust and operate all Fitness Equipment.•Knowledge of company policies, practices and procedures, including emergency and safety procedures.•Strong interpersonal and communication skills. Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude. Possess a strong customer service focus. Responds professionally to requests and inquires from guests, members and staff.•Understands and follow oral and written instructions. Communicates clearly and concisely.•Possesses strong organizational skills. Understands basic record keeping practices and procedures.•Ability to organize and prioritize multiple tasks.•Experience operating office equipment such as typewriters, computers, calculators, fax and photocopiers. Must be computer proficient with basic skills in Word and Excel.Certifications / Education Level:•High School Diploma or GED required•Bachelor’s Degree in related field preferred•National Certification (One or more of the following certifications)oAmerican College of Sports Medicine (ACSM)Certified Personal TrainerHealth Fitness SpecialistClinical Exercise SpecialistClinical Exercise PhysiologistCancer Exercise TrainerCertified Inclusive Fitness TraineroAmerican Council on Exercise (ACE)Personal Trainer CertificationLifestyle & Weight Management Consultant CertificationAdvanced Health and Fitness SpecialistoThe Cooper InstitutePersonal Trainer CertificationoInternational Fitness Professionals Association (IFPA)Personal Fitness Trainer CertificationAdvanced Personal Fitness TrainerMaster Personal Fitness TraineroNational Academy of Sports Medicine (NASM)Certified Personal TraineroNational Council on Strength and Fitness (NCSF)Personal Trainer CertificationoNational Exercise and Sports Trainers Association (NESTA)Personal Fitness Trainer CertificationoNational Federation of Professional Trainers (NFPT)Personal Trainer CertificationoNational Strength and Conditioning Association (NSCA)Certified Personal TrainerCertified Strength and Conditional Specialist•Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organizationExperience:•Minimum of six months of related experience.•Experience in management/employee relations preferred.Physical Requirements:•While performing the duties of this job, the employee is regularly required to stand.•Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting & prolonged standing and walking. Must be able to frequently lift and /or moves up to 50 pounds.Work Environment:•While performing the duties of this job, regularly exposed to moving mechanical parts•The noise level in the environment is occasionally loud•Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business