2013-11-29

Residential Appliance-Refrigeration Repair Technician(Vernal, UT) job in UT VernalRequisition ID: 267054BRJob Function: Repair-InstallationEmployment Category: Regular, Full-timeState: Utah (UT)State or Province-City: UT VernalLocation: Post Code: 84115Post Date: 11-27-2013Brand: SearsBusiness Unit: Home Services - In HomeStore: 28059: HS-Mountain West Cap Area 100This position is responsible for the repair of Refrigerators, Freezers (sealed and non-sealed systems) and other appliance in the customerE€™s home. CFC certification is required for this opening. Other home appliance repaired include: Washers amp; Dryers, Gas amp; Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers. This position provides timely and quality repairs of customersE€™ products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training.For additional information about this position, email:technicianrecruit@searshomepro.comor call our recruitment hotline at 1-877-827-9419.Please take a moment and view our day in a life of a repair technician videoE€ at this link: Click here toSee yourself at sears (Appliance Tech video)Responsibilities-Skills-Experience Requirements: To provide the proper customer focus, the In-Home Service Technician must:E€ CentsWork as a dedicated team member to ensure fast, flexible and expert service to every customerE€ CentsDemonstrate a sense of urgency to meet customer time commitmentsE€ CentsSuccessfully complete all Technician III training elements within required timeframesE€ CentsMeet key performance metrics and-or productivity goals as defined by the businessE€ CentsProvide knowledgeable and courteous repair serviceE€ CentsContinuously look for methods to improve business performance and enhance the customer experienceE€ CentsFollow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customerE€ CentsProvide direction to a Technical Helper, as applicableE€ CentsAbility to receive truck stock at home if the company vehicle is retained at the technicianE€™s place of residence or other designated location.E€ CentsMentor other technicians, as applicableE€ CentsMaintain truck stock inventory within the prescribed company guidelines and standardsE€ CentsFollow the truck maintenance schedule and keep a clean, organized truckE€ CentsAdhere to all company policies and proceduresE€ CentsPerform miscellaneous duties as assigned Experience-Education:E€ Cents High School diploma or general education degree (GED) preferredE€ Cents Must be at least 18 years of ageE€ Cents Certification and -or licenses as required Applicants holding a master-level trade - occupational license(s), i.e. HVAC-Mechanical, Electrical, General Contractor, Plumbing, which may be used to qualify Sears, may be given hiring preference and additional compensation based on business needs. Please indicate the type of license held, state in which it is valid, and the expiration date on your resume and-or application.E€ Cents Must be able to pass the pre-employment drug screen, criminal background check and driverE€™s license checkE€ Cents Must possess and maintain a valid state driverE€™s license and be willing to submit to random drug testing, per company policy.E€ Cents Experience and aptitude with computers and databases

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