Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com orwww.xerox.com/businessservices.
The Sales Executive, BPO Outsourcing reports to the Vice President, Business Development Asia and is responsible for securing new client opportunities for Xerox. The candidate will focus on securing profitable business growth while cultivating new customer relationships to lead new, multi-year service delivery contracts.
*Duties and Responsibilities*
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The Sales Executive, BPO Outsourcing will be responsible for pursuit of sales within new enterprise Solutions client account(s). This role will:
· Create new clientrelationships
· Manage and drive Response For Proposal (RFP) solutions to closure
· Identify opportunities and sell a broad range of serviceswithin new business accounts.
· Engage product marketing and solutions expertise to refine service Cross-sell and collaborate on multi-tower opportunities
· Recommend and initiate enhancements to the sales and marketing operation. Establish goals, analyze growth and provide accurate, complete, and timely submission of required progress reports, forecast, quotations, budgets and rates
· Demonstrate advanced knowledge of BPO Sales and relationship management processes. Candidate will maintain detailed knowledge of Xerox services, solutions and offerings specifically within Xerox BPO organization, with a basic understanding of Xerox ITO solutions
*Requirements*
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· Consultative sellerwho develops deep relationships and adds value to the client’s business Team player who can partner with delivery organizations for added value
· Able to forgerelationships with Chief Executives (CxO), Executive General Managers (EGM) and /or Executive Directors (ED) as well as key line of business Executives
· Engage on detailed business issuesand conceptualize solutions
*Education and Experience*
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· 5-10 years selling into the Telecommunications and Technology industries
· Proven experience with large scale BPO sales & account management
· Global outsourcing solution sales experience
· Skilled in account strategy and planning, and relationship strategy
· Deep industry knowledge in the target client’s industry or related industries
· Experience working closely with service delivery counterparts
· Proven record of significantly growing new business accounts
· Track record of attaining and exceeding quota
· Previous experience calling on Xerox BPO clients is a plus
· Strong communication and presentation skills required
· Experience working with third parties on new client engagements.
In a nutshell, Core competencies required for the role ofSales Executive - (2 positions):
· Thorough knowledge of the telecom industry and/or Hi Tech industries
· Ability tounderstand value-based sellingand articulate it to C-level executives
· Trackrecord in closing complex deals(consulting and/or BPO) and build relationship with C-suite
· Self- motivated and able to manage well in a start- up mode
· Strong communication skills with internal stakeholders and clients
· Ability to work remotelyfrom the core organization and able to collaborate effectively Solid local market network
· 5-10 yrs of customer care/ call center / hi-tech/ value based selling experience along with knowledge of analytics
· Should have a large database of telecom organizations and should be able to crack the deal
· The candidate could have a sales, marketing and/or consulting background
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Responsible for generating sales for territory or assigned accounts by interacting with established customers and/or developing new prospects.
Identifies leads and makes initial customer contact.
Qualifies, researches, tracks and develops leads into viable business opportunities#CD# makes clients aware of ACS' technical and professional capabilities.
Conducts scanning of internal and external environment in which ACS, competitors and potential/existing clients operate.
Builds and maintains network of colleagues, partners and customers to share information and obtain prospects.
Develops and makes business case presentations to clients.
Assists management team in proposal preparation activities.
Participates in trades shows, conferences, etc to sustain industry and client awareness of ACS' services and capabilities.
Demonstrates knowledge of all of the organization's products and services#CD# may possess specialized knowledge on specific products or services.
All other duties as assigned.
To know more about Xerox:
Xerox is the world's leading enterprise for business processes and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most:their real business.We are allied with IT and business partners that integrate our systems and services into their customer solutions. Together, we provide business process services, printing equipment, hardware and software technology for managing information - from data to documents
Headquartered inNorwalk, CT,with 140, 000 employees worldwide;we serveclients in more than 180 countries;generating over $19 billion of annual revenue. Our global reach enables us to support our customers wherever they operate, from just-around-the-corner to all-around-the-world.Together, we provide business process services, printing equipment, hardware and software technology for managing information - from data to documents
Xerox Business Services provides following key enablers to its clients:
* Business Growth
* Cost Reduction
* Optimum utilization of resource and capital
* Technology improvements and innovation
* Provides cutting edge solutions to environmental and social challenges
At Xerox, we believe that when people's individual needs are tended to, they perform better. Balancing work with life: all the more reason why Xerox is the employer of choice. Our people make us what we are and what we strive to be: innovative industry leaders poised for continued growth and success. Our greatest asset is our employees
We succeed through satisfied customers.For our customers; we are behind the scenes managing the essential processes that businesses count on to be successful.
Industry Expertise:
We deal in diversified industry sector portfolio including:
• Financial Services
• Government
• Healthcare
• Higher Education
• Insurance (Property & Casualty)
• Manufacturing
• Retail
• Telecommunications and Technology
• Transportation
• Travel
Xerox is one of the fortune 500 companies and is ranked 62nd Global brand by Interbrand 2014 listing.For 75 years, Xerox has changed the world in which we live and work in surprising ways. Here are a few things you may not know about Xerox. www.xerox.com/about-xerox/75th-anniversary/
For more information, visit us at:
www.xerox.com ,
www.news.xerox.com
www.realbusiness.com or www.xerox.com/businessservices .
/Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking./
**Job:** *Direct Sales*
**Organization:** *CC Admin BG*
**Title:** *Sales Executive*
**Location:** *Australia-New South Wales-Sydney*
**Requisition ID:** *15012161*
**Virtual/work from home?** *Yes*