Within Xerox, Buck Consultants brings the full spectrum of human resource, benefits, and healthcare consulting to our advisory, technology, and administration solutions. Here you’ll discover an innovative, high-energy environment that inspires top achievement. As a prestigious highly successful leader in providing employee benefit, actuarial, outsourcing and HR management consulting services, we have the strong resources, solid reputation and global reach to enrich your work life and enhance your career.
*Engagement Practice: Client Technology Team*
*Senior Consultant – Business Analyst*
This person is a key client contact who can take client needs and turn them into a custom solution. This person can innovate data driven technology solutions and write business requirements to be handed to the technology leads who turn them into technical requirements. He or she can manage large projects and serve as a team manager. Overall, a Senior Consultant is responsible for client satisfaction, business retention and expansion. He or she creates project budgets and schedules and serves as an advisor.
*Practice Overview:*The Engagement Practice: Client Technology team delivers consulting and technology services to help clients address the following business issues:
- Increased productivity, by assuring HR attracts, retains and engages ideal talent
- Reduced cost, by minimizing HR service delivery inefficiencies and improving employee behaviors
- Improved compliance, by assuring HR processes meet internal and external requirements
The Client technology team delivers data-driven, system integrated solutions that cover all areas of HR talent engagement; health, wealth and career.
*Delivery/Subject Matter Expertise*
• Works directly with clients and effectively identifies business opportunities; client needs and pain points, proposing effective solutions. Views client problems and successfully identifies a sufficient number of cause-and-effect factors; sees key parts of the situation, and addresses them in an integrated fashion in making recommendations and/or decisions
• Balances quality and thoroughness of analysis and the need for timeliness and speed in decision-making; oversees others in making quality decisions and in delegating
• Ensures engagement quality and efficiency expectations are met; manages risk mitigation, takes appropriate corrective actions when required
• Effectively oversees multiple projects and assignments to achieve needed business results
• Effectively responds to and handles unfamiliar situations with limited or no managerial guidance
• Brings clarity to ambiguous situations
• Works effectively and interacts with people in a wide range of business and social situations
• Explains technical concepts in a correct fashion appropriate to different audiences
*Client/Market*
• Challenges traditional approaches. Identifies and suggest ways in which products/services can be enhanced/improved
• Is insightful in recognizing, defining, and acting on vital opportunities and/or needs that are not apparent to others in the situation
• Powerfully articulates complex technical and business issues in a concise, readily understood manner; simplifies issues by using persuasive analogies, stories, or graphic representations
• Consistently uses verbal and non-verbal techniques to demonstrate focus and engagement in one-on-one and group discussions
• Oversees highly complex and difficult assignments with success; ensures that client expectations are met, and, when possible, exceeded
• Provides guidance to others in meeting difficult client requirements and/or coping with client service difficulties
• Manages more than one project team and/or a complex project
• Reviews individuals and provides appropriate (positive and constructive) feedback
• Encourages team to develop new ideas for improving efficiency/effectiveness of client service
*Leadership/Contribution to Firm*
• Uses data, rationale and various arguments to persuade others to his/her point of view; clearly explains benefits of position; anticipates objections
• Adapts personal style to successfully influence others in achieving a desired outcome
• Clearly and consistently communicates a vision, mission and objectives for the engagement team or work group
• Demonstrates success in establishing the commitment and motivation needed to meet engagement goals and achieve needed business results; demonstrates leadership behaviors appropriate to the situation
• Clearly communicates expectations, standards of performance and time requirements when making assignments; makes opportunities for development apparent and available; provides feedback
• Recognizes and rewards effective performance; identifies and takes corrective action with performance problems
• Initiates training and development opportunities for self and others
• Consistently seeks out and acts upon feedback concerning needed improvements; continually strives to improve skills, to be prepared for future opportunities, and to be among the best in his/her field or discipline
*Knowledge, Skills and Abilities Required*
• Bachelor's Degree
• 6 to 8 years of total related experience.
• In-depth knowledge of discipline/practice area
• Project management skills and experience.
• Excellent verbal and written communication skills.
• Demonstrated management and/or supervisory skills.
• Strong computer skills. Self-starter and good problem solver.
• Good listening skills.
• Strong critical thinking and reasoning skills.
• Ability to think strategically and creatively
• Ability to interact with all levels of management and/or clients.
• Demonstrates proven ability to perform assigned duties of job.
• Ability to work on a team
• Ability to complete complex data analytic processes.
• Ability to complete quality assurance reviews of client technology projects against detailed requirements definitions.
• Ability to create and maintain detailed requirements definitions for client technology projects.
• Ability to lead client discussions on project status, requirements reviews and testing processes.
• Ability to lead client meetings on a specific client technolgy offering.
*Prerequisite*
MS Office software proficiency
MS Project ability
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox should contact (in the US) accommodations@xerox.com.
**Title:** *Buck-Sr Cons THRS*
**Location:** *California-San Francisco*
**Requisition ID:** *14042178*
**Virtual/work from home?** *Yes*