2014-07-28

VP Human Resources HRS Services(

# Job Number:

14031354)

## Primary Location

United States-TX-Lewisville

##

Description

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit http://www.xerox.com/, http://www.news.xerox.com/, http://www.realbusiness.com/ or www.xerox.com/businessservices.****

**POSITION DESCRIPTION: Vice President, Human Resources Business Partner**

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**_Position Summary_**

The Vice President Human Resources Business Partner will be responsible for the readiness and efficient delivery of HR Services to Sr. Management. The qualified candidate will be responsible for providing advice and guidance on HR policy and deliver transactional HR services.

Partner with the Chief People Officer and other key business leaders to establish HR service levels and key metrics to monitor, evaluate and report progress. Must demonstrate sound business judgment, innovation in approaching business challenges and the ability to translate strategy into operating results.

The qualified person selected for this position will be an experienced HR leader with appropriate industry experience, material exposure to Human Resources Outsourcing, Benefits Administration, Learning Services and BPO**.**The final candidate will be an energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image. Key success factors include innovation with sound technical skills, analytical ability, good judgment and strong operational focus.

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**_Major Responsibilities_**

* Provide management oversight and direction to several Human Resource functions: Employee Benefits, Compensation, Employee Relations, Talent Management, HRIS, Payroll, HR Analytics and Reporting, and Compliance/Governance. Provide efficient and effective HR transactional services, ensuring thorough process documentation and drive results through metrics-based SLAs.
* Serve as a senior HR business partner to assigned client executives to resolve problems and act as in-house consultant, providing expertise regarding matters affecting human resource activities in those business groups.
* Ensure HR practices and procedures are 100% compliant with company policy and all applicable laws.
* Establish goals and objectives for human resources staff, including the implementation of policy, and the establishment of internal operating practices and procedures. Establish internal controls and monitor activities of HR staff to ensure operating quality.
* Plan and monitor overall budget for human resources, and initiate and approve (as designated) requests for resources through the appropriate chain of command.
* Ensure HR programs embrace applicants and employees of all backgrounds, and champion the full development and performance of all employees.
* Encourage positive work environment and productive staff relations. Drive the overall coordination and collaboration between all functional areas in HR, including the HR Business Partners.
* Maintain professional and productive working relationships with major suppliers, vendors and subcontractors and lead negotiations for services and/or equipment.
* Develop appropriate policies and programs for effective management of the people resources of the company. Included in this area but not limited only to the following would be programs for employee relations, affirmative action, sexual harassment, employee complaints, and career development.
* In concert with the head of HR, represent human resources function to management, resolving problems or conflicts. Work closely with in-house legal counsel and management on employee litigation matters.
* Make recommendations to senior management to improve efficiency/effectiveness of human resource service delivery.
* Through subordinates, manage the human resource information systems database and necessary reports for critical analyses of the HR function and the people resources of the corporation.
* Maintain knowledge of international HR policies, programs, laws and issues. Understand the differences of domestic and international policies and programs and coordinate the integration of all such programs. Be a global leader of the HR organizational culture around high performance, effective teamwork and confidentiality.
* Perform other duties as assigned.

**_Key Selection Criteria_**

* BS/BA degree or equivalent with 10 to 15 years progressive experience in the HR function and demonstrated leadership success in a global environment.
* Appropriate industry experience; Human Resources Outsourcing, Benefits Administration and Learning Services and BPO preferred.
* Demonstrated strengths in organizational skills required in selecting, managing and developing assigned staff.
* Demonstrated executive leadership in a large-scale, complex, global structure. A well-organized and self-directed individual who is "politically savvy" and a team player. An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
* Strong business and financial acumen, ideally with both knowledge and global experience.
* Demonstrated consistent adherence to Code of Conduct and ethical standards in relating to all business.
* An excellent facilitator who demonstrates maturity of judgment under pressure; ability to balance multiple priorities in resolving/mediating human resource problems or issues with undue delay and unnecessary adverse impact to employees or the Company.
* Works effectively by virtual means and/or in-person with internal users and external vendors; exceptional written and verbal communication skills to secure/facilitate appropriate action and effectively utilize resources.
* Demonstrated ability to learn quickly; listen and communicate well in diverse situations with persons from varied cultural and diverse backgrounds.
* Flexibility and adaptability to changing requirements, dictated by a dynamic business model.
* Process improvement experience desirable.
* Highly results-oriented. Motivated by service levels and efficiency, metrics oriented.
* Proficient in all Microsoft office applications (Excel, PowerPoint, Word) and Outlook.

*Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to*_accommodations@xerox.com__._

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#F1

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Virtual/work from home? Yes

*Primary Location:* United States-TX-Lewisville

*Virtual/work from home?:* Yes

*Req ID:* 14031354

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