Our client, a leading professional services organisation has an exciting opportunity for a Global Mobility Assistant within their internal assignment management team.
The Role: Global Mobility Assistant, based Watford [MPI-00556]
Scope:
The Global Mobility Coordinator will support our Client’s Global Mobility team in providing high quality and effective service to key stakeholders within the Global Mobility function. The Global Mobility Assistant is part of a team of 12 in the UK and will provide efficient administrative support to the dedicated GM Coordinators and Managers.
Responsibilities:
Liaise closely with functional GM Coordinators and GM Assistant Manager to ensure streamlined processes are delivered to all key stakeholders
Deal with international assignment application forms, scanning and storing
Manage the on-boarding of all inbound and returning assignees and the departure of all outbound assignees based on the information received from GM Coordinators and GM Assistant Manager
Communicate with all relevant parties throughout the on-boarding and departure process, e.g. GM Coordinators, overseas GM teams, third party providers, payroll, etc.
Initiate services of third party providers e.g. relocation agent, temporary accommodation, immigration providers, tax services, etc. Act as a first point of contact for the third party providers.
Maintain up-to-date databases e.g. SAP, Global Database, Excel
Produce assignment documentation based on information received from GM Coordinators and GM Assistant Manager
Produce ad hoc letters which fall outside of the standard assignment processes
Forward standard correspondence to assignees and third party providers
Type up debrief and orientation meetings and store
Post job vacancies on the GM website
Respond to all email and phone queries in a prompt and professional manner
Manage GM central inbox and reply promptly to all the allocated queries
Maintain clear, orderly and up-to-date paper and/or electronic personal folders
Complete all required tracking and store personnel files on the shared drive for all new assignees ensuring that all required documentation is included
Review and process invoices against quotations/policy/terms and conditions to ensure figures are correct and liaise with third party vendors to resolve any incorrect invoices
Prepare invoices to be issued for internal recharges when required
Provide administrative support to GM Coordinators, GM Assistant Manager and GM Manager with any ad hoc queries as required
Candidate:
The ideal candidate will be well organised, able to prioritise and work under pressure but also will possess cultural sensitivity, understand sensitive nature of information and will treat it accordingly
Can work on own initiative but also follow instructions closely and complete tasks accurately and within allocated timeframe
Has strong organisational skills and attention to details
Has a flexible and enthusiastic approach
Able to multi-task and work with various parties and on various matters at the one time
Has excellent team skills and can establish good working relationships with team members and key stakeholders
Has five GCSEs or equivalent at grades A-C, including English and Maths
Has previous experience of working in an international environment or in international HR
Has extensive experience in word processing / copy typing
Has intermediate PowerPoint, Word, Outlook, Internet Explorer, Adobe Acrobat and Excel capabilities
Has the ability to prepare and interpret spreadsheets
Can maintain strong customer focus
Strong English language skills
Key Competencies:
Attention to details/methodical
Organisational and time-management skills
Flexibility
Team work
Proficiency with Microsoft suite of products
Client Service
Good pro-activity skills
Good communication skills
Remuneration guide: The Company offers a competitive salary/benefits commensurate with experience.
MPI Ref: MPI-00556