City:San Bernardino, State:California,
Company Name:Chaparral Motorsports
Want to be part of one of the largest motorcycle dealerships in Southern California?
Join the Ride!
Chaparral Motorsports is your one stop motorcycle and ATV superstore, offering a great selection of motorcycle parts, accessories, motorcycle gear, and motorcycle tires. We stock aftermarket motorcycle parts and factory oem parts for thousands of dirt bikes, street bikes, cruisers, ATV, UTV, and scooters. Chaparral is an authorized motorcycle dealer and ATV dealer for the likes of Honda, Yamaha, Kawasaki, Suzuki, KTM, Kymco, Can-Am, Polaris, and Victory. If you are in the market for a vehicle, stop by our 160,000 square foot Southern California motorcycle dealership, where we have new and used motorcycles for sale. 555 South H Street, San Bernardino, CA 92410
Job Purpose:
Serves customers by helping them select business products.
Typical duties and responsibilities:
Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs
Processing financing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels
Understanding and complying with federal, state and local regulations that affect the new and used-vehicle and finance departments
Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department
Understand that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers.
Determine each customer's vehicle needs by asking questions and listening.
Directs customers by escorting them to motorcycle and ATVs; suggesting vehicles.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Welcomes customers by greeting them; offering them assistance.
Directs customers by escorting them to motorcycle and ATVs; suggesting vehicles.
Keep abreast of new products, features, accessories, etc., and their benefits to customers.
Explain and show new and used vehicles
Assist in the delivery of motorcycles or atvs to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
Report to the general sales manager regarding objectives, planned activities, reviews and analyses.
Attend sales meetings.
Maintain an follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintain a prospect/leads development system
Review and analyze actions at the end of each day, week, month, and year to determine how to better use time, and plan more effectively.
Understand the terminology of the motorcycle business and keep abreast of technological changes in the product.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge, Team Skills