Advanced iOM – iDX 3.X
The Advanced iDirect Operation and Maintenance (Advanced iOM) is a four days training course focused on providing the attendants with the knowledge needed to fully understand and perform maintenance and troubleshooting on iDirect networks. The course covers advance radio frequency and IP communication concepts and their relevance to the iDirect system.
This course is intended for personnel responsible for second and third level escalations on iDirect satellite products and networks, working exclusively on the Network Operation Center (NOC). The training satisfies requests from our customers and partners to provide a course covering more in-depth information/knowledge about the iDirect equipment not present in the iDirect Operation and Maintenance (iOM) course.
In order to define the course outline, we have used feedback retrieved from the VT iDirect knowledge database, professional tips from our engineering group, most common TAC (Technical Assistance Center) tickets, and of course, suggestions from our customers and partners.
The course, a blended format of lectures, demonstrations and practical exercises, is presented in a clear and technical format, providing each learner with the knowledge required to perform advanced configurations and troubleshooting on iDirect networks. In addition to the learner instructional manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on latest released software and hardware.
During the training, the students will have access to the latest software and hardware released by VT iDirect. The class will be conducted using iDX 3.3 software release exclusively.
After completing all associated materials, lectures, practical exercises, learner knowledge assessments, and the final written exam at the end of the four-day training session, each learner will be provided a certificate of course completion.
Prerequisite Learner Skills The iDirect Operation and Maintenance (iOM) course is a prerequisite to attend the Advanced iDirect Operation and Maintenance (Advanced iOM) training, as the topics covered in the introductory training will be the starting point for the advanced one. In addition to that, an iDirect network operation experience of at least 6 months and familiarity with the iVantage software suite is also required.
A user level knowledge of Linux is also required for this course since the training will include accessing Linux based line cards, remotes and servers. Most of the Linux commands used to troubleshoot an iDirect network will be clearly explained during the week. However, previous familiarity with the most common Linux commands it’s highly recommended for each learner to receive maximum benefit from the training.
Laptop Requirements With the exception of our Herndon location, each registered student must bring a laptop computer with Windows XP or Windows 7, and have administrative privileges so software can be installed. The firewall should be temporarily disabled, too.
Each student attending the training with in Herndon has the option of bringing a laptop or utilizing the laptops in the iGT classroom. Note that there are only 10 laptops available for use, so please let us know if you need a laptop on advance.
Course Outline The preparation of this training material is focused, in its intent, to prepare each learner with the ability to perform advanced job functions and iDirect troubleshooting when they return to their company or organization. This course is comprised of nine learning modules listed below:
Module One – Revisiting the iDirect System
Module Two – Linux Servers
Module Three – Protocol Processors
Module Four – Measuring Throughput
Module Five – Walking along with the packets
Module Six – MySQL Database
Module Seven – Network Monitoring Servers
Module Eight – Redundancy and Failover
Module Nine – Advanced Features
iDX 3.x Footnote – If you have attended an Advanced iDirect Operation and Maintenance (A. iOM) training course from a previous version: iDS 7.x, iDS 8.x, iDX 1.x or iDX 2.x and your organization is planning to upgrade to the iDX 3.3 version, VT iDirect highly recommends attending this class as a refresher course. This course reviews and updates features and functionality for those who have not kept abreast of recent developments and changes to our products. It is not recommended for individuals that have taken an A. iOM iDX 3.x course within the past 2 years.
Source: Advanced IOM3.x Herndon 05162016
Link: Advanced IOM3.x Herndon 05162016