Azalea Health, a leading provider of cloud-based healthcare solutions and services, announces the addition of a multi-location specialty practice and a critical access hospital to their customer base. Collectively, these organizations serve communities across 11 states, greatly increasing Azalea’s reach not only in Georgia, but nationally. The organizations are implementing Azalea® EHR and Azalea® RCM for an integrated healthcare management and medical billing solution.
Ageless Men’s Health has been dedicated to assisting men with low testosterone levels since their first clinic opened in 2007. Previously, Ageless conducted their charting solely on paper. With 34 offices spanning across the country in 11 states and over 30 cities, Ageless needed an electronic health record platform that would increase communication between facilities and provide interoperability, as well as be simplistic enough to be easily used by all their providers, regardless of their computer proficiency. After evaluating Azalea Health’s solutions, Ageless selected Azalea EHR to replace their paper charting system in all of their facilities nationwide. Currently, 32 offices have successfully implemented Azalea EHR into their workflow, while the remaining offices are in the training phase.
“In looking at rolling out EHR with our complex structure, 34 locations across 11 states, we were all expecting a great deal of complexity that we did not end up experiencing” says Taylor Blackwood, owner of Ageless Men’s Health. “Rolling it out was thankfully an ease compared to what we were preparing for. I think Azalea’s functionality is a big component of why this was so easy for us to implement and why our workflow within the clinic is now simpler and faster than it used to be with paper charts. Even the clinicians who would consider themselves challenged with computers found the software easy to use. We are very happy with our partnership with Azalea and we definitely recommend them for anyone who is considering rolling out EHR.”
Candler County Hospital is a 25 bed, critical access hospital located in Metter, GA. Since it opened in 1971, Candler has continuously expanded and now offers two trauma rooms, four emergency care rooms, Senior Care geriatric psychiatric program, an Infusion Center, gastroenterology services, renovated facilities, and several other expanded service lines. With over 50 years in service, the critical access hospital needed an EHR and revenue cycle management (RCM) platform that would improve workflow, without taking time away from their mission to serve the critical health care needs in rural areas. Candler County Hospital selected Azalea EHR and RCM to be implemented into their hospital, clinics, and emergency room. Since implementing the Azalea solution, Candler County Hospital and its clinics have seen immediate changes to their workflow, in comparison to their previous systems.
“Azalea Health has helped change the way we deliver healthcare” says David Flanders, COO of Candler County Hospital. “Since implementing Azalea RCM in our ER and clinics, our billing accuracy has significantly increased. With the simplicity and ease-of-use Azalea EHR offers, our workflow is streamlined and our providers can better serve the healthcare needs of our community without spending valuable time away from the patients.Azalea’s service and support is a large part of our successful relationship.”