Edited
← Older revision
Revision as of 01:15, 28 November 2013
Line 8:
Line 8:
| What is Bugzilla? || !New Slide! What is Bugzilla as slide header, Script points as bullet points
| What is Bugzilla? || !New Slide! What is Bugzilla as slide header, Script points as bullet points
|-
|-
−
| Bugzilla is a Bug Reporting tool
+
| Bugzilla is a Bug Reporting tool utilized by Wikimedia Community
−
* Is "bug" a term everybody knows? Maybe it deserves a short explanation.--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
+
A Bug is a fault, error, or glitch in software. Bugzilla bug report are not just for defects, but can be used to request new features.
−
** "Bug" is a techy term that should be explained, plus our Bugzilla does not only handle bugs but also feature and enhancement requests for new functionality. --[[User:AKlapper (WMF)|AKlapper (WMF)]] ([[User talk:AKlapper (WMF)|talk]]) 11:11, 26 November 2013 (UTC)
|| *Bugzilla is a tool to for submitting and managing bug reports
|| *Bugzilla is a tool to for submitting and managing bug reports
|-
|-
−
| utilized by Wikimedia foundation
+
| || * It is used by the Wikimedia foundation
−
* Wikimedia community, not only the Foundation.--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC) || * It is used by the Wikimedia foundation
|-
|-
−
| Its purpose is to improve communication and quality of the wiki
+
| Its purpose is to improve communication and logistics so bugs can fixed in an organized matter. As a central platform, it is the best way for your bug or feature to be addressed quickly by the community.
−
* You should explain more clearly the benefits for the user. Why is it worth to put my time in reporting a bug as opposed to report it elsewhere?--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
+
|| * Allows for better conveyance of ideas and a better working Sites
−
** "the wiki" confused me a bit here. People might think this also refers to content on wikipages, but it's more about the software and related functionality behind. But maybe I go too much into details. --[[User:AKlapper (WMF)|AKlapper (WMF)]] ([[User talk:AKlapper (WMF)|talk]]) 11:11, 26 November 2013 (UTC) || * Allows for better conveyance of ideas and a better working Sites
|-
|-
−
| First we'll login, or create a new account
+
| //First we'll login, or create a new account
−
* As said, let's skip the explanation about registering.--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC) || !Cuts to Bugzilla main page, then clicks on create account!
+
<nowiki>*</nowiki> As said, let's skip the explanation about //registering.--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC) || !Cuts to Bugzilla main page, then clicks on create account!
|-
|-
−
| Here you can enter your email address, and you will receive an email soon prompting you to create a new account. You may want to create another email account, as Bugzilla sends many emails about bugs and related information.|| !Enter new example email address, which has a clean inbox and a client already logged in (such as Thunderbird, after clicking submit, cut to when email arrives)
+
| /Here you can enter your email address, and you will receive an email soon prompting you to create a new account. You may want to create another email account, as Bugzilla sends many emails about bugs and related information.*/|| !Enter new example email address, which has a clean inbox and a client already logged in (such as Thunderbird, after clicking submit, cut to when email arrives)
|-
|-
| Once you receive the email, Click the link to confirm and make you're ready to make a new account || ! move from email client to web browser!
| Once you receive the email, Click the link to confirm and make you're ready to make a new account || ! move from email client to web browser!
Line 28:
Line 28:
| Now create and enter a hard to guess, yet easy to remember password || enter password, make it since it's long since it's an example
| Now create and enter a hard to guess, yet easy to remember password || enter password, make it since it's long since it's an example
|-
|-
−
| Aaaand re-enter your password to confirm || Re- enter long password
+
| Aaaand re-enter your password to confirm
|-
|-
| Now visit the Bug report page || '''''I have no idea how to get to it right now, we are assuming it will be on the main page, so just navigate to it.'''''
| Now visit the Bug report page || '''''I have no idea how to get to it right now, we are assuming it will be on the main page, so just navigate to it.'''''
Line 42:
Line 42:
* Wait, but in the usual scenario the user won be directed to VisualEditor directly. S/He will have to find the product as well. There is no "General" at https://bugzilla.wikimedia.org/enter_bug.cgi?format=guided --[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
* Wait, but in the usual scenario the user won be directed to VisualEditor directly. S/He will have to find the product as well. There is no "General" at https://bugzilla.wikimedia.org/enter_bug.cgi?format=guided --[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
**Kudos for using VE as the product though! --[[User:Elitre (WMF)|Elitre (WMF)]] ([[User talk:Elitre (WMF)|talk]]) 22:35, 26 November 2013 (UTC)
**Kudos for using VE as the product though! --[[User:Elitre (WMF)|Elitre (WMF)]] ([[User talk:Elitre (WMF)|talk]]) 22:35, 26 November 2013 (UTC)
+
*** '''I though that's what was assignment was for'''
|-
|-
| Now, describe what you were trying to accomplish when the bug appeared. || Enter "Trying to use tool to link to wiki article"
| Now, describe what you were trying to accomplish when the bug appeared. || Enter "Trying to use tool to link to wiki article"
Line 52:
Line 53:
| Write in the expectations box what you think should be happening. || A correct hyper-link being generated, directing to a valid page
| Write in the expectations box what you think should be happening. || A correct hyper-link being generated, directing to a valid page
|-
|-
−
| Select how severe this problem is, think about how much of a problem the bug causes. || Choose major, as it affects many people
+
| Select how severe this problem is, think about how much of a problem the bug causes. If you don't know which to choose, select normal, as overrating your bug will not get it fixed faster, it will just cause problems, which will be counter preductive. || .Choose Normal, as it affects many people
* Here it is worth explaining the difference between a bug and an enhancement request. Stress the fact that, if unsure, you should leave the default "Normal". In fact, your screencast could simply leave it to Normal after showing the different options. Users already tend to think that their problem has highest importance. We don't need to encourage them. :) --[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
* Here it is worth explaining the difference between a bug and an enhancement request. Stress the fact that, if unsure, you should leave the default "Normal". In fact, your screencast could simply leave it to Normal after showing the different options. Users already tend to think that their problem has highest importance. We don't need to encourage them. :) --[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
|-
|-
Line 59:
Line 60:
| Review That you entered all forms correctly, and click Submit report || Cut video, change forms to indicate it is a "Test Bug"
| Review That you entered all forms correctly, and click Submit report || Cut video, change forms to indicate it is a "Test Bug"
|-
|-
−
| At this point the bug is submitted, and you'll be able to receive and make comments on it, Thank you for watching. etc. You are now ready to submit your first bug.
+
| At this point the bug is submitted, and you'll be able to receive and make comments on it. You will recieve update on the progress made, status of the bug, and all user comments on it. Thank you for watching. . You are now ready to submit your first bug.
* You could be a bit more descriptive on the notifications a user may expect, other than comments from other users. Also, what about CCing other people, if you know their names / email addresses?--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
* You could be a bit more descriptive on the notifications a user may expect, other than comments from other users. Also, what about CCing other people, if you know their names / email addresses?--[[User:Qgil|Qgil]] ([[User talk:Qgil|talk]]) 05:47, 26 November 2013 (UTC)
−
** What Quim wrote, plus maybe mention that a developer might add a comment as s/he might have more questions and might need more information from you in order to reproduce and understand the problem, so a reporter should be responsive if possible --[[User:AKlapper (WMF)|AKlapper (WMF)]] ([[User talk:AKlapper (WMF)|talk]]) 11:11, 26 November 2013 (UTC). || Exit Video
+
** I didn't see that in the visual edit, that i thought this task was assigned to.
+
<nowiki>**</nowiki> What Quim wrote, plus maybe mention that a developer might add a comment as s/he might have more questions and might need more information from you in order to reproduce and understand the problem, so a reporter should be responsive if possible --[[User:AKlapper (WMF)|AKlapper (WMF)]] ([[User talk:AKlapper (WMF)|talk]]) 11:11, 26 November 2013 (UTC). || Exit Video
|-
|-
|}
|}