2014-04-16

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{{TNT|MediaWiki Introduction}}

There are several ways to get in contact with other MediaWiki users or to get instant help.

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== Landing ==

These are good first steps:

* [[Special:CreateAccount|Register]] and add some info about yourself in your user page.

* Follow the {{ll|News|News}} and our {{ll|social media|social media}} channels.

* Subscribe to [[mail:wikitech-announce|wikitech-announce]] to receive email notifications about new activities.

* Join {{irc|mediawiki}} IRC channel and perhaps {{ll|MediaWiki on IRC|more}}.

* Make sure you have an email confirmed and email notifications enabled in your [[Special:Preferences|mediawiki.org preferences]].

* "{{ll|Help:Watchlist|Watch}}" (click the star icon of) the pages you want to follow and perhaps contribute to.

* All the better if you find a {{ll|Groups|MediaWiki Group}} that matches your location or interests!

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== Chat ==

[irc://irc.freenode.net/mediawiki '''#mediawiki'''] on [http://freenode.net/ irc.freenode.net] is the around-the-clock {{ll|MediaWiki on IRC|IRC channel}} for realtime communication. If you don't have an IRC client, use [http://webchat.freenode.net/?channels=mediawiki web chat].

* Please read the {{ll|Help:FAQ|FAQ}} before asking.

* State your problem immediately and wait for a response. Don't ask "is there anyone here" or "can someone help me". This is normal IRC etiquette and allows participants to multitask effectively.

* Expect to wait for some time for an initial response, especially in off-peak times. Despite this, out of courtesy for the volunteer who is helping you, try to answer their questions promptly.

If you don't get an answer, this could mean one of a number of things:

* Nobody was around at the time of day you chose. If the channel is generally quiet, come back later.

* You're asking a question which nobody knows the answer to, or which requires a lot of work to answer.

* You're asking a question which is in the {{ll|Help:FAQ|FAQ}}, the {{ll|Help:Contents|help}}, the {{ll|Manual:Contents|manual}}, or other {{ll|Documentation|documentation}}, and the volunteers in the channel feel it would be best if you found it yourself.

Questions relating to problems with your particular installation of MediaWiki are generally best answered on IRC, since they often require a back-and-forth exchange to isolate the problem, which is tedious when performed on the mailing lists.

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== Mailing lists ==

[[Image:Wikipedians often work at night.jpg|thumb|right|Get in contact!]]

There are several {{ll|Mailing lists|mailing lists}} available. The recommended ones are:

* '''[[mail:mediawiki-l|mediawiki-l]]''' (or [http://dir.gmane.org/gmane.org.wikimedia.mediawiki via Gmane]) (or [news://news.gmane.org/gmane.org.wikimedia.mediawiki via your newsreader]) is the high-traffic mailing list to ask for support.

* '''[[mail:wikitech-l|wikitech-l]]''' (or [http://dir.gmane.org/gmane.science.linguistics.wikipedia.technical via Gmane]) (or [news://news.gmane.org/gmane.science.linguistics.wikipedia.technical via your newsreader]) is the high-traffic mailing list for software development, especially when it relates to Wikimedia (not just MediaWiki) wikis.

* '''[[mail:mediawiki-announce|mediawiki-announce]]''' (or [http://dir.gmane.org/gmane.org.wikimedia.mediawiki.announce via Gmane]) (or [news://news.gmane.org/gmane.org.wikimedia.mediawiki.announce via your newsreader]) is a low-traffic list for announcements of new MediaWiki releases and security updates (all messages also go to mediawiki-l).

'''Please check the archives first!'''

All three lists are also available through [http://www.gmane.org/ Gmane] which provides access as newsgroups or in various web-based formats, and includes its own archives and archive search.

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== Twitter/Facebook/Identi.ca ==

Follow the MediaWiki accounts:

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* [https://twitter.com/#!/MediaWiki @MediaWiki] (Twitter)

* [https://identi.ca/mediawiki @MediaWiki] (Identi.ca)

* [https://www.facebook.com/MediaWikiProject MediaWiki] (Facebook)

More details at {{ll|Social media|Social media}}.

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== Blog ==

The '''[[m:Wikimedia Blog|Wikimedia Blog]]''' has a tech section specifically for news and information from the Wikimedia Foundation’s Technology department ([http://blog.wikimedia.org/c/technology/ link] - [http://blog.wikimedia.org/c/technology/feed RSS feed]).

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== Newsletter ==

'''[[w:en:Wikipedia:Wikipedia Signpost|English Wikipedia's Signpost]]''' has a regular [[w:en:Wikipedia:Wikipedia Signpost/Single#Technology%20report|technology report]] with content related to activity within Wikimedia Foundation’s Technology department.

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== Websites ==

* '''[[Meta:Help:Contents|Wikimedia's Meta-Wiki]]''' was formerly where documents were managed and proposals were discussed before this site was started. There is still a lot of content there that has yet to be moved.

* '''{{ll|Bugzilla|Bugzilla}}''' is where feature requests and bugs may be reported or browsed.

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== Forums ==

=== For help with the MediaWiki software ===

There is no "official" forum or discussion board, but there are some unofficial ones, for instance on StackExchange.[https://stackexchange.com/filters/116580/mediawiki] [https://stackexchange.com/feeds/tagsets/116580/mediawiki?sort=active] See also the [http://www.facebook.com/#!/group.php?gid=2205099323 MediaWiki Developers] [[w:en:Facebook|Facebook]] group.

You can also post support questions at [[Project:Support desk]], though this is less frequented than the other sources of help listed on this page.

=== To discuss this site, MediaWiki.org ===

* [[Project:Current issues]]

[[Category:MediaWiki Introduction{{Langcat|Communication}}]]

[[Category:MediaWiki Communication{{Langcat|Communication}}| ]]

[[Category:New contributors{{translation}}]]

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