Title: Door Person
Location: GBR-Greater London-London-St. Pancras Renaissance London Hotel
Job Number: 14000904
Live life to discover something extraordinary. Discover the St Pancras Renaissance Hotel London.
If you want to join a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel, apply today for this role.
Like our guests, at the St Pancras Renaissance we are independently minded and proud to be utterly original. We always give our guests unique and fabulous options to make the most of their time with us and make it uniquely their own.
Successful candidates will have a deep understanding and a passion for a five star approach to service delivery, and will always put our guests first.
A desire to work in a progressive environment and to take ownership should be attitudes you will be able to demonstrate naturally. We are not just looking for anyone. We are looking for someone like you.
You can download the full job description as part of this posting for further details on this role.
Intrigued?
Let your passion for discovery become a career: Apply today by completing an online application and assessment for this opening. Please note that when registering your interest in this job opening the online assessment for this role will take you approximately forty five minutes to successfully complete.
Live to Discover, Work to Inspire.
Location Information:
A Victorian Masterpiece.
Sir John Betjeman called this Gothic treasure "too beautiful and too romantic to survive" in a world of tower blocks and concrete. Its survival against the odds will cause wonder. The building itself will take your breath away. The St Pancras Renaissance London Hotel is hailed as London's most romantic building. Its glorious Gothic Revival metalwork, gold leaf ceilings, hand-stencilled wall designs and the grand staircase are as dazzling as the day the hotel opened in 1873.
Designed by Sir George Gilbert Scott to receive travellers through St Pancras Station, the former Midland Grand Hotel offered its guests a world of grandeur, luxury and fantasy behind its fairy-tale red façade.
The Renaissance Experience:
Renaissance infuses the traditional hotel stay with art, architecture, and culture. From exquisite, historic castles to meticulously modern skyscrapers, each property is a form of art in its own right, and adds its own personality to the Marriott collection. It inspires and provokes its guests to discover something wonderfully new and different—each and every time they stay.
To discover more visit: www.renaissancehotels.com
Qualifications:
Job Summary
As a Renaissance Door Ambassador, you are one of the first ambassadors that a guest comes into contact with at our hotels. Your friendly, authentic approach creates a unique and personalized guest experience when the guest walks in the door. At Renaissance, we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. The successful Door Ambassador will tailor their approach by reading cues from each guest to ensure that they feel at home from the moment they arrive.
The Door Ambassador will use their skills, as well as their relationships with others across the hotel (from housekeeping, to parking, to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also enable guests to get the most out of their stay – from greeting guests, to getting them and their luggage to their right places inside and outside of the hotel, to making sure they have the information or transportation they need to get to and from their desired locations.
No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The Door Ambassador role means you’ll be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Door Ambassador role is driving a best-in-class guest experience, inspiring guests and associates alike to live life to discover.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job: Bellstand/Door
Organization: Renaissance