Title: Senior Manager, Mobile Product Management
Location: USA-MD-Bethesda-Marriott International HQ
Job Number: 13000VB4
JOB SUMMARY
The Senior Manager of Product Management, Mobile will help define and drive the strategy and products for Marriott’s growth in mobile commerce. This position is responsible for developing strategy, leading discovery, and helping lead design of key product capabilities. In addition, this role develops and refines product roadmaps and capabilities based on team strategy and vision. This includes developing business cases and funding requests.
This role is cross-functional and works closely with multiple teams within eCommerce and across the company in Brand, design, consumer insight and revenue strategy to design products, bring them to market and develop business opportunities. This position reports to the Senior Director of MDGS and is global in scope. A successful candidate will be highly analytical, work effectively in a matrix organization, and is adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott.
Qualifications:
CANDIDATE PROFILE
Education
· 4-year degree from an accredited university in Engineering, Computer Science, or Bus. Administration; 5 years of experience in software product management, strategy consulting or a related discipline
OR
· 2-year graduate degree from an accredited university in Engineering, Computer Science, or Bus. Administration; 3 years of experience in software product management, strategy consulting or a related discipline
Desired Experience
· Ideal candidate will have
o Experience/fluency with mobile product management
o Experience in travel and tourism or a retail environment
o Experience writing product user stories and requirements
o Track record of developing strategies, defining execution plans, and gaining company buy-in
o High attention to detail and ability to manage multiple, competing priorities simultaneously.
o Ability to think strategically and execute methodically.
o Superior verbal and written communications skills and able to communicate insights to others
o Ability to work in a fast-paced environment where continuous innovation is desired through rapid prototyping and pilots
o Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
o Demonstrated ability to dive deep in understanding product, business, and competition
· Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality
· 2 years of strategy consulting experience from a leading firm
CORE WORK ACTIVITIES
1. Refine strategy and support execution of Marriott’s Mobile vision
a. Design and develop innovations and manage mobile commerce strategy and business case
b. Work actively across the organization to
i. Create buy-in for the product vision both internally and with key external partners
ii. Orchestrate execution of the 3 year mobile commerce plan and roadmap
2. Design Mobile commerce product
a. Define creative, high quality, product roadmaps based on team strategy and vision that
a.
b. Develop detailed, crisp requirements and user stories usable to create product specifications
c. Work closely with other teams to deliver products in both an agile and waterfall environments
3. Manage Mobile commerce products
a. Measure and analyze the in-market performance
b. Support business execution and performance mobile commerce program
c. Manage delivery of current products concurrently with future product planning.
MANAGEMENT COMPETENCIES
Leadership
· Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
· Leading Through Vision and Values -Keeps the organization's vision and values at the forefront of employee decision making and action.
· Managing Change -Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
· Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
· Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
· Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
· Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
· Strategic Partnerships -Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
· Developing Others -Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
· Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
· Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
· Technical Acumen – Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise.
o Strong data analysis skills, such as Access and Excel (pivot tables, modeling, etc.).
o Expertise with Microsoft Office for data analysis, memos, documents, and presentations.
o Ability to articulate clearly and present complex issues to associates at all organizational levels.
o Attention to detail when building and validating spreadsheets, models and presentations.
o Customer-service orientation including evaluation/validation of requests and prompt follow-up.
o Experience in managing projects and programs and successfully implementing new business programs, strategies, and systems that enhance multi-unit business performance.
· Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
· Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job: eCommerce
Organization: Corporate