**Description:**
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation\. Today, you bring your personal style to every experience\. You live life to discover\. You are passionate about your neighborhood, always looking to explore the places one wouldn t find in a travel guide\. If this sounds like you, you re in the right place\. You ve got authentic style, natural curiosity and a warm way with people\. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours\. That s why we re not just looking for anyone\. We re looking for someone like you\.
**Qualifications**
**Job Summary**
The Sales & Marketing Coordinator is responsible for all areas of sales support and administration in support of sales activities at the cluster level, supporting proactive sales, reactive sales and providing support to the marketing function\. The incumbent is responsible for assisting sales in the administration of contracting, updating all databases within the department, overseeing market intelligence via internet research, using Hotelligence 360 and updating readerboard activity\. The coordinator will also support sales in the organization of sales trips, blitzes, events and fairs\. The Sales Coordinator will have responsibility for the Preference Plus corporate booker reward and loyalty program and update and delivery of all sales tools including powerpoint presentations, promotions and photography\. One further component of the job is that the incumbent will have overall oversight of administrative areas such as department Rotas and the daily management of the Sales and Marketing budget and Purchase Order process, delivering and update of voucher fulfillment\. The Sales & Marketing Coordinator will also be involved in the update of social media activity, implementing all aspects of the brand s service strategy and applicable brand\. The Sales & Marketing Coordinator will also support in delivering promotional activities and collaterals in line with relevant brand standards\.
**Job Specific Tasks**
The Sales & Marketing Coordinator has overall responsibility for all elements of administration within the sales department and supports the Marketing Communications Executive\. Overall, the position is accountable for the following:
+ Management of the Preference Plus Corporate Loyalty Program\.
+ Contract administration including update of contract database and communication thereof to different departments within the hotels
+ Participation in the organization of client events, including the update of databases used and confirmation to events
+ Using our MARRFP & Special Corporate Pricing Tools, updating our database of corporate accounts to reflect pricing and acceptance of pricing
+ Using Hotelligence 360, providing an overview of account production and assisting in identifying additional accounts to develop
+ Assisting pro\-active sales managers in resolicitation and telemarketing to allow them to focus on visiting clients
+ Liaising with the Marketing & Communications Executive to Update and develop Sales tools including but not limited to brochures and powerpoint presentations
+ Assists the Marketing & Communications Executive in developing promotional tools and fliers
+ Assisting proactive sales in organizing participation at trade fairs and the organization of sales blitzes
+ Participation in the organization of resolicitation calling days focusing on existing new clients, maintaining and updating lists
+ Assisting in reporting on sales performance on key metrics, visits, lead generation and number of telemarketing calls made
+ Updating and maintaining the department PO log using the Birchstreet purchasing system to create purchase orders and to manage payment of invoices
+ Work with the Director of Sales and Marketing to develop and execute a platform of social media communication via Facebook
+ Execute and supporting the operational aspects of bookings \(e\.g\. generating proposal, writing contract, customer correspondence\)
+ Providing research into market trends and information on companies using tools such as Google and Linkedin
+ Assisting in extracting information from Knowland readerboard reporting tool on competitive analysis to update stakeholders and call lists
+ Reviewing internet content and maintaining content in English and French
+ Assists in updating SFA Sales Force Automation system with customer contacts
+ Provides assistance in weekly and monthly reporting Host Report, Monthly Sales report and production toolHotel Performance
+ Ensure that the cluster implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service\.
+ Monitor the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders\.
+ Ensure successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International\.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
+ Some experience of sales at Placement level preferred
**Preferred:**
+ Relevant college qualification or degree\.
+ Hospitality experience\.
Skills and Knowledge
+ Reading Comprehension\- Understanding written sentences and paragraphs in work related documents\.
+ Writing\- Communicating effectively in writing as appropriate for the needs of the audience\.
+ Oral Comprehension\- The ability to listen to and understand information and ideas presented through spoken words and sentences\.
+ Basic Computer Skills\- Using basic computer hardware and software \(e\.g\., personal computers, word processing software, Internet browsers, etc\.\)\.
+ Number Facility\- The ability to add, subtract, multiply, or divide quickly and correctly\.
+ Sales and Marketing\- Knowledge of principles and methods for showing, promoting, and selling products or services\. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems\.
+ Mathematics\- Using mathematics to solve problems\.
+ Customer and Personal Service\- Knowledge of principles and processes for providing customer and personal services\. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction\.
+ Analytical/Critical Thinking\- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems\.
+ Originality\- The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem\.
**Management Competencies**
+ Active Learning\- Possesses a zeal for and seeks new learning experiences; quickly comprehending and applying new information to the job\.
+ Applied Business Knowledge\- Understands market dynamics, enterprise level objectives and important aspects of Marriott s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans\. Aligning individual and team actions with strategies and plans to drive business results\.
+ Building Credible Relationships\- Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions\.
+ Communication\- Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message\.
+ Customer Focus\- Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs\.
+ Devising Sales Approaches and Solutions\- Skilled at developing and employing novel ways to deal with sales challenges and opportunities; considering facts, constraints, competitive circumstances, and probable consequences when choosing a course of action or developing solutions\.
+ Driving for Results\- Skilled at setting goals for personal and group accomplishment; working tenaciously to meet or exceed those goals\.
+ High Work Standards\- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks\.
+ Planning and Organizing\- Skilled at establishing courses of action for self and others to ensure work is completed efficiently\.
+ Problem Solving/Decision Making\- Ability to identify and understand issues, problems and opportunities; using effective approaches for choosing a course of action or developing solutions\.
+ Sales Disposition\- Energetic, proactive, takes calculated risks, and perseveres to attain goals\.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture\. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws\.
Management of the Preference Plus Corporate Loyalty Program\.Contract administration including update of contract database and communication thereof to different departments within the hotelsParticipation in the organization of client events, including the update of databases used and confirmation to eventsUsing our MARRFP & Special Corporate Pricing Tools, updating our database of corporate accounts to reflect pricing and acceptance of pricingUsing Hotelligence 360, providing an overview of account production and assisting in identifying additional accounts to developAssisting pro\-active sales managers in resolicitation and telemarketing to allow them to focus on visiting clientsLiaising with the Marketing & Communications Executive to Update and develop Sales tools including but not limited to brochures and powerpoint presentationsAssists the Marketing & Communications Executive in developing promotional tools and fliersAssisting proactive sales in organizing participation at trade fairs and the organization of sales blitzesParticipation in the organization of resolicitation calling days focusing on existing new clients, maintaining and updating listsAssisting in reporting on sales performance on key metrics, visits, lead generation and number of telemarketing calls madeUpdating and maintaining the department PO log using the Birchstreet purchasing system to create purchase orders and to manage payment of invoicesWork with the Director of Sales and Marketing to develop and execute a platform of social media communication via FacebookExecute and supporting the operational aspects of bookings \(e\.g\. generating proposal, writing contract, customer correspondence\)Providing research into market trends and information on companies using tools such as Google and LinkedinAssisting in extracting information from Knowland readerboard reporting tool on competitive analysis to update stakeholders and call listsReviewing internet content and maintaining content in English and FrenchAssists in updating SFA Sales Force Automation system with customer contactsProvides assistance in weekly and monthly reporting Host Report, Monthly Sales report and production toolHotel PerformanceEnsure that the cluster implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service\.Monitor the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders\.Ensure successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International\.CANDIDATE PROFILEEducation and ExperienceRequired:Some experience of sales at Placement level preferredPreferred:Relevant college qualification or degree\.Hospitality experience\.Skills and KnowledgeReading Comprehension\- Understanding written sentences and paragraphs in work related documents\.Writing\- Communicating effectively in writing as appropriate for the needs of the audience\.Oral Comprehension\- The ability to listen to and understand information and ideas presented through spoken words and sentences\.Basic Computer Skills\- Using basic computer hardware and software \(e\.g\., personal computers, word processing software, Internet browsers, etc\.\)\.Number Facility\- The ability to add, subtract, multiply, or divide quickly and correctly\.Sales and Marketing\- Knowledge of principles and methods for showing, promoting, and selling products or services\. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems\.Mathematics\- Using mathematics to solve problems\.Customer and Personal Service\- Knowledge of principles and processes for providing customer and personal services\. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction\.Analytical/Critical Thinking\- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems\.Originality\- The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem\.Management CompetenciesActive Learning\- Possesses a zeal for and seeks new learning experiences; quickly comprehending and applying new information to the job\.Applied Business Knowledge\- Understands market dynamics, enterprise level objectives and important aspects of Marriott s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans\. Aligning individual and team actions with strategies and plans to drive business results\.Building Credible Relationships\- Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions\.Communication\- Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message\.Customer Focus\- Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs\.Devising Sales Approaches and Solutions\- Skilled at developing and employing novel ways to deal with sales challenges and opportunities; considering facts, constraints, competitive circumstances, and probable consequences when choosing a course of action or developing solutions\.Driving for Results\- Skilled at setting goals for personal and group accomplishment; working tenaciously to meet or exceed those goals\.High Work Standards\- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks\.Planning and Organizing\- Skilled at establishing courses of action for self and others to ensure work is completed efficiently\.Problem Solving/Decision Making\- Ability to identify and understand issues, problems and opportunities; using effective approaches for choosing a course of action or developing solutions\.Sales Disposition\- Energetic, proactive, takes calculated risks, and perseveres to attain goals\.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture\. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws\.
**Job:** _Sales & Marketing_
**Organization:** _Renaissance_
**Location:** _BEL\-Brussels_
**Requisition ID:** _160013LK_