**Description:**
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world\-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality\. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar\!
But to create this magical experience, we need you\.
EDITION is hiring warm, out\-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work\. A place where service comes from the heart, not from a handbook\. A place that delivers a never\-ending theatrical performance that continuously delights and enchants each and every one of our guests\.
We invite you to join us today\.
**Qualifications**
JOB SUMMARY
Functions as the strategic business leader of the property s Sales and Marketing Department and is responsible for property reactive sales \(outside of Event Booking Centers\), proactive account sales and segment sales, local and social catering sales, business travel sales, reservation sales and destination sales, if applicable\. The position shares responsibility for achieving revenue goals, guest and employee satisfaction and the financial performance of the department\. Implements all aspects of the brand s strategy through service and brand initiatives in all aspects of the sales and marketing process\. Builds and leads on\-property sales functions to build long\-term, value\-based customer relationships that enable achievement of property sales objectives\. Evaluates the property s participation in the various sales channels \(e\.g\., Market Sales, Event Booking Centers, electronic lead channels, etc\.\) and develops strong working relationships to maximize property s benefits\. Proactively positions and markets the property\. Develops and executes property Marketing plans and manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives\. Interfaces with regional marketing communications on regional and national promotions pull through\. Works closely with the EDITION brand office and relevant counterparts in Marriott International to execute a comprehensive sales, marketing and brand strategy and successfully launces the EDITION brand in the city\. As a member of the Executive Committee, develops and implements propertywide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property employees and provides a return on investment to the owner and the company\.
BUSINESS CONTEXT EDITION
EDITION is the industry s first truly global lifestyle hotel brand that successfully combines a personal, intimate and unique hospitality experience on a global scale\. Developed in collaboration with Ian Schrager and Marriott Intl\., EDITION combines outstanding innovation and design with the highest levels of service execution\. It achieves this goal by bringing great personal, friendly, modern service as well as outstanding, one\-of\-a\-kind food, beverage and entertainment offerings\.\.\. all under one roof \.
EDITION responds to new emerging cultural and social imperatives\. It reflects these changing lifestyles and caters to a vast underserved market of guests expecting and in turn demanding a unique experience, not merely a place to sleep\. Each hotel is rare in its individuality, authenticity, originality and unique ethos that reflects the best of the cultural and social milieu of its location and of the time\.
EDITION is about an attitude and the way it makes you feel rather than the way it looks\. The attitude comes alive to guests via their senses\. The brand has unique language, modern visual appeal, music and scent\.
**Scope Measures:**
+ Full Time position based at The Barcelona EDITION Hotel
+ Number of Direct Reports TBD, up to 7
+ Number of Rooms \- 100
+ Classification of Hotel \- B
**Experience**
+ 2\-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area\.
+ Previous pre\-opening and brand positioning experience in the local boutique, luxury or lifestyle hotel market
+ Previous experience in food and beverage marketing, preferred\.\.OR
+ 4\-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area\.CORE WORK ACTIVITIESDeveloping & Executing Sales and Marketing Strategies
+ Develops sales goals and strategies and ensures alignment with the brand business strategy\.
+ Executes the sales strategy and ensures individual booking goals are met for both self and staff\.
+ Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance\.
+ Ensures the development of a strategic account plan for the demand generators in the market\.
+ Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications\.
+ Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations\.
+ Reviews the STR report, competitive shopping reports and uses other resources to maintain an awareness of the property s market position\.
+ Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share\.
+ Attends sales strategy meetings to provide input on weekly and overall sales strategy\.
+ Suggests innovative marketing ideas and proactively develops deployment strategies to continue to grow market share\.Maximizing Revenue & Managing Profitability
+ Evaluates and supports market sales account deployment\.
+ Monitors and evaluates event booking and market sales performance\.
+ Ensures Sales team understands and is leveraging customer/guest demand engines to full potential\.
+ Ensures focus is on proactive selling as well as reactive selling\.
+ Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business\.Managing Public Relations
+ Develops strong community and public relations by ensuring property participation in local, regional and national tradeshows and client events in keeping with brand strategy\.
+ Identifies public relations opportunities and coordinates activities with preferred agencies to augment the overall marketing communication strategy\.
+ Supports the General Manager by coordinating crisis communications\.Building Successful Relationships
+ Develops strong partnerships with local organizations to further increase brand/product awareness\.
+ Develops and manages internal key stakeholder relationships\.
+ Serves as the sales contact for the General Manager, property leadership team, event booking, and market sales leaders\.
+ Serves as the property sales liaison with market sales/cluster sales, Event Booking, Revenue Management, Event Management, Regional Marketing Communications and other property departments as appropriate\.
+ Serves as property authority on sales processes and sales contracts\.Ensuring Exceptional Customer Service
+ Serves as the sales contact for customers; serves as the customer advocate\.
+ Participates in and practices daily service basics of the brand\.
+ Executes exemplary customer/guest service to drive customer/guest satisfaction and loyalty by assisting the customer/guest and ensuring their satisfaction before and during their program/event\.
+ Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and the brand\.
+ Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event\.
+ Executes and supports Customer Service Standards and property s Brand Standards\.Additional Responsibilities
+ Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements\.
+ Executes and supports the operational aspects of business booked \(e\.g\., generating proposal, writing contract, customer correspondence\)\.
**MANAGEMENT COMPETENCIES**
Leadership
+ Professional Demeanor\- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the property and brand in alignment with its values\.
+ Problem Solving and Decision Making\- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action\.
+ Communication\- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods\. Strong public presentation skills\.
+ Adaptability\- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace\.
Managing Execution
+ Planning and Organizing\- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed\.
+ Driving for Results\- Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required
+ Building and Contributing to Teams\- Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members\.
Building Relationships
+ Coworker Relationships\- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships\.
+ Customer Relationships\- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with brand service standards\.
+ Fostering Inclusion\- Supporting employees with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all employees are given the opportunity to contribute to their full potential\.
Generating Talent and Organizational Capability
+ Talent Management\- Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives\.
+ Organizational Capability\- Understanding and leveraging employee talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of employees in order to achieve department and business objectives\.
Learning and Applying Personal Expertise
+ Applied Learning\- Seeking and making the most of learning opportunities to improve performance of self and/or others\.
+ Technical Acumen\- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function\-specific work challenges
+ Communications and Media\- Knowledge of media production, communication, and dissemination techniques and methods\. This includes alternative ways to inform and entertain via written, oral, and visual media\.
+ Devising Sales Approaches and Solutions\- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences\.
+ Sales Ability: Persuasiveness\- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients\.
+ Sales Call Facilitation\- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers cues\.
+ Sales Coaching\- Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities\.
+ Sales Disposition\- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role\.
+ Supporting Sales Implementations\- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty\.
+ Sales Opportunity Analysis\- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers business strengths, weaknesses, and key issues that can inform sales strategies and plans\.
+ Business Acumen\- Understanding and utilizing business information \(e\.g\., data used in the business Balanced Scorecard related to Employee Engagement, Guest Satisfaction, and Property Financial Performance\) to manage everyday operations and generate innovative solutions to approach business and administrative challenges
+ Applied Business Knowledge\- Evaluates market conditions, organizational objectives, and important aspects of the business to accurately diagnose market opportunities and threats; anticipates opportunities and threats, identify issues, and develop strategies and plans\. Aligning individual and team actions with strategies and plans to drive business results\.
+ Management of Capital Resources\- Determines the appropriate allocation of money used to accomplish work goals, and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities\.
+ Administration and Management\- Understands and applies the business and management information involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources\.
+ Basic Competencies\- Fundamental competencies required for accomplishing basic work activities\.
+ Basic Computer Skills\- Using basic computer hardware and software \(e\.g\., personal computers, word processing software, Internet browsers, etc\.\)\.
+ Mathematical Reasoning\- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work\-related issues\.
+ Oral Comprehension\- The ability to listen to and understand information and ideas presented through spoken words and sentences\.
+ Reading Comprehension\- Understanding written sentences and paragraphs in work related documents\.
+ Writing\- Communicating effectively in writing as appropriate for the needs of the audience\.
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture\. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws\._
**Job:** _Sales & Marketing_
**Organization:** _EDITION_
**Location:** _ESP\-Barcelona_
**Requisition ID:** _16001KYG_