The job of the On boarding Coordinator is to launch and track all on boarding events for W2 consultants, Subcontractors and Independent Contractors. The job will require the On boarding Coordinator to work with branch offices to ensure information required to start the on boarding process is complete and accurate. The On boarding Coordinator will be required to interact with the consultants once the on boarding event has been launched in order to ensure that all tasks are completed by deadlines as well as to assist with questions from the consultants about these tasks and to escalate as appropriate. The position requires strict attention to detail and excellent communication skills.
• Responsible for ensuring on boarding events are launched in a timely and accurate manner
• Responsible for Red Carpet Dashboard Management
• Responsible for contacting consultants if on boarding tasks not completed by deadline
• Responsible for answering email questions from consultants sent via Red Carpet
• Responsible for completing Day One, Day X follow-up activities with consultant
• Responsible for uploading Client compliance documents to consultant's Red Carpet record
• Responsible for reporting and escalating information relating to on boarding tasks not received by deadline
• Responsible for reporting and escalating information relating to unresolved questions from consultants
• Responsible for submitting complete new hire paperwork to Customer Service Rep
• Resolve all COMSYS Care tickets in a timely manner to maintain a high level of customer satisfaction
• Establish and maintain positive relationships and communication with Consultants, Customer Service Operations and Branch personnel
• Assist with initial implementation of Red Carpet as well as subsequent roll-outs to other business units
• 2 years of customer service experience
• Strong written & verbal communication skills
• Exceptional customer service skills
• Self-starter with initiative, who is able to work in a fast-paced environment, displays the ability to handle multiple priorities and deadlines simultaneously and is able to anticipate and independently solve problems
• Able to work in an on-site dedicated capacity
Manpower is an Equal Opportunity Employer
**Job:** **Human Resources*
**Organization:** **ManpowerGroup*
**Title:** *Onboarding Coordinator - Tempe, AZ*
**Location:** *AZ-Tempe*
**Requisition ID:** *0013856*