2014-06-09

FixYourBrowser.com

WebTouch is a browser extension for Google Chrome or Mozilla Firefox, and a Browser Helper Object for Internet Explorer. These malicious browser extensions use popups to promote ads thru a specific website. The ads from WebTouch are simply used to send web traffic to partners in order to make revenue from these ads using affiliates thru the superfish.com domain and other suspicious advertisement networks.

The malicious browser extensions WebTouch and it’s ads are made for one thing, to investigate your browsing behavior and to make revenue by advertisements. The ads will display underlined keywords that will show pop-up, inline, outline or transitional advertisements and other unwanted forms of ads in your browsers. The pop-ups may vary from legit advertisements with offers, deals or coupons to pop-ups that offer a Java or Flash Player update in order to install more adware into your computer.

Both are well known social engineering techniques to trick the computer user into installing malicious or ad-support software. Often this is where the problem persists, there is a thin line between legit, ad-support or Potentially Unwanted software.

It is advised to always read the End User License Agreements (EULA) or Terms and Agreements before installing software on your computer. Do never click too fast thru the installation process [Next] button of software as you will agree to software you might not want to install. If the installer offers a Advanced or Custom option button, click it to find out if there is any other malicious software offered and installed during the installation process.

Remove WebTouch



Quick menu to Remove WebTouch

Step 1 – Uninstall WebTouch

Step 2 – Remove WebTouch Extension

Step 3 – Remove WebTouch with AdwCleaner

Step 4 – Remove WebTouch with MalwareBytes Anti-Malware

Optional : Reset browser settings

Remove WebTouch - Windows 7

Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features.

Select WebTouch, and then click Uninstall. Some programs include the option to change or repair the program in addition to uninstalling it, but many simply offer the option to uninstall. To change a program, click Change or Repair.  If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

 Remove WebTouch - Windows 8

Swipe in from the right edge of the screen, and then tap Search.

(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)

Enter control panel in the search box, and then tap or click Control Panel.

Under View by: select Large Icons, and then tap or click Programs and features.

Tap or click WebTouch, and then tap or click Uninstall.

Follow the instructions on the screen. Make sure when you uninstall the malware that there is no extra software is offered during uninstallation and read every pop-up before clicking any button.

Remove WebTouch BHO from Internet Explorer

Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.

Tap or click the Tools button , and then tap or click Manage add-ons.

Under Show, tap or click All add-ons, and then select WebTouch

Make sure to remove all BHO’s you do not know or need. If you don’t use any BHO remove everything listed in the Add-ons panel.

If the add-on can be deleted, you’ll see the Remove option. Tap or click Remove and then tap or click Close. Otherwise click Disable button.

Remove WebTouch Extension from Google Chrome

Uninstall an extension to remove it completely from the Google Chrome browser. Extensions are extra features and functionality that can easily be added to Google Chrome. By using extensions, you can customize Google Chrome with features you like, while keeping your browser free of things that you don’t use. Unfortunately there are also extensions that are used to collect personal and internet behaviour from your computer for revenue. Make sure you delete all extensions from Google Chrome that you do not need, know or trust. Keep the extensions in Google Chrome clean for the best and fastest internet experience while using Google Chrome.

Click the Chrome menu  on the browser toolbar.

Click Tools.

Select Extensions.

Click the trash can icon  by the WebTouch extension you’d like to completely remove.

Make sure to remove all extensions you do not know or need. If you don’t use any extension remove everything listed in the extensions panel.

A confirmation dialog appears, click Remove.

If the extension is Installed by Enterprise Policy follow this guide.

Remove WebTouch Extension from Mozilla Firefox

Click the menu button  and choose Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Extensions or Appearance panel.

Select WebTouch

Make sure to remove all extensions you do not know or need. If you don’t use any extension remove everything listed in the extensions panel.

Click its Disable or Remove button. Remove button is preferred if available.

Click Restart now if it pops up. Your tabs will be saved and restored after the restart.

Remove WebTouch using AdwCleaner

AdwCleaner developed by Xplode is a very easy piece of software to remove unwanted toolbars, browser hijackers, redirects and potentially unwanted programs (PUPs) in Internet Explorer, Mozilla Firefox, Google Chrome or Opera. AdwCleaner requires no installation and can be ran in a instant to scan your computer for malicious software.

Nowadays many free downloadable software is bundled with all sorts of additional software such as toolbars and other dubious software that you do not want on your computer. The main cause of such unwanted software (PUPs) are the download sites that offer free software that is bundled with adware. CNET, Download.com, Softonic offer software with a custom installer. It’s this custom installer that offers additional software in order to keep the software and services they offer for free.

We strongly recommend using AdwCleaner several times a month to keep your computer clean from Adware, Pop-ups, Browser Hijackers, Toolbars or Potentially Unwanted Programs.

Download AdwCleaner (Download will open in a New Window)

Select AdwCleaner.exe with right mouse click and Run as Administrator

If User Account Control asks you to allow AdwCleaner.exe to make changes to your computer, press Yes to continue.

Start scanning your computer for any malicious threats by selecting the Scan button, please wait.

AdwCleaner will now start scanning your computer.

If AdwCleaner is done, it will display a list of malicious items detected, please uncheck the items you do not want to remove that might be detected as malicious.

If you have nothing to uncheck, continue to the removal process and select the Clean button.

Reboot your computer.

After the reboot a log file will open. The logfile in Windows XP and Windows 7 will open once the desktop is started.

To open the log file in Windows 8 you need to switch to the Desktop mode by selecting WINDOWS KEY + D on your keyboard.

If you want to check the AdwCleaner log for further analyse, you can find the report log in your system drive and then the Adwcleaner folder.
for example: C:\adwcleaner

Goto the next step.

Remove WebTouch with MalwareBytes Anti-Malware Free

Download MalwareBytes Anti-Malware

Malwarebytes Anti-Malware Free’s industry-leading scanner detects and removes malware like worms, Trojans, rootkits, rogues, spyware, and more. All you have to do is launch Malwarebytes Anti-Malware Free and run a scan. It’s that simple. Or if you want even better protection, consider Malwarebytes Anti-Malware Premium and its instant real-time scanner that automatically prevents malware and websites from infecting your PC. Either way you’re crushing malware and foiling hackers

Install MalwareBytes Anti-Malware using the installation wizard.

MalwareBytes Anti-Malware needs no configs or specific settings, just install and you are ready to scan your computer for malware and free removal.

Perform a Threat Scan

If you find malware in your free scan consider upgrading to our PRO Version. The PRO version stops malware dead in its tracks, never allowing it to access your PC.

Real-time active malware prevention engine blocks known threats

Heuristic protection prevents new zero day malware infections

Malicious website protection blocks access to known and zero day malicious web content

Automatic priority updates and scheduled scanning

Blazing fast flash scans

1 year/3 PCs for only $24.95. This is not a attempt to let you buy software you do not need or that does not work, MalwareBytes Anti-Malware works. Over 300 million downloads worldwide, they can’t be wrong are they ? Try the free version first.

Innovative anti-malware beats criminal software that steals your money and online life

Today’s cyber criminals build software designed to slip past antivirus programs undetected. Malwarebytes Anti-Malware Premium crushes these threats with innovative technologies designed to defend you while keeping your online experience fast and hassle free.

What it does for you

Detects and protects against malware in real-time

Blocks hacking and phishing attempts

Schedules automatic scanning

Offers three flexible scanning modes

How it works for you

Anti-Malware/Anti-Spyware

Malicious website blocking

Real-time protection

Heuristic detection

Integrated Malwarebytes Anti-Rootkit

Hyper Scan mode

Scan/Database update scheduler

Integrated Malwarebytes Chameleon

Advanced malware removal

Antivirus compatibility

Goto the next step if the problem still persists.

(Optional) Reset Internet Explorer, Google Chrome or Mozilla Firefox to default settings

Occasionally it is advised to restore your browser to default settings, as this threat is installed by many different applications. Restoring is the easiest and fastest way to get rid of this threat. Please know when you restore to default settings all your personal settings will be lost. If you do agree to continue to reset your Internet Explorer, Google Chrome or Mozilla Firefox browser to default settings see our instructions.

Reset Internet Explorer to default settings

Open Internet Explorer

goto “wrench” icon in top right corner

Select Internet Options

Goto tab Advanced

Select Reset button

Enable Delete personal Settings

Click Reset button

Restart Internet Explorer

Reset Google Chrome to default settings

Open Google Chrome

Goto the three stripes in the right top corner (menu)

Select Settings

Scroll down to the end of the page, search for + Show advanced settings

Scroll down once again to the end of the page and click Reset browser settings button

Click Reset once more

Reset Mozilla Firefox to default settings

Open Mozilla Firefox

Goto the three stripes in the top right corner

Select the Question Mark

Select Troubleshooting Information in the menu.

Click the Reset Firefox button and confirm Reset Firefox again the pop-up.

Notice: Old data from Firefox will be placed on your Windows Desktop in a folder called “Old Firefox data”.

As restoring to default settings for Firefox didn’t work out as expected you can restore this folder, otherwise delete this folder from your desktop.

The post Remove WebTouch virus (Adware Removal Guide) appeared first on FixYourBrowser.com.

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