GAHANNA — AEP Ohio customers have access to a new interactive map that provides real-time information about power outages.
AEP Ohio’s new outage mapping tool makes it easier for customers to search for or report a power outage on its website AEPOhio.com/outagemap. Information about power outages is available 24 hours a day, seven days a week. Built on a Google Maps platform, the mobile-friendly map allows customers to zoom in to see power outages by street or neighborhood. Outages are searchable by street, city, zip code or county.
The new map refreshes every 15 minutes with the latest information including the date and time the outage was first reported; estimated time when service will be restored; number of customers without service due to a specific incident; cause of the outage when available and total number of customers currently without service.
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