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The Case of the Terrible Teammate presented a conflict between a team of chief residents. Sarah got upset because David seemed to be shirking his responsibilities and getting her to do all of the work. While we provided a specific context for the...

By Kristin Zehnder Jane is a junior manager at a local manufacturing company. She recently witnessed a sensitive and contentious situation involving one of her employees, Sally. This is not the first time this situation has occurred, and previous attempts...

Abstract: Oftentimes, the need for international conflict resolution results from the inability of two groups being unable to reconcile with each other because of long standing wars, political violence or sectarian armed conflicts. Since all serious...

Over time, teams develop bad habits that hurt productivity. They slowly stop adhering to processes. They let standards slide. They communicate less. What’s worse is that as these bad habits creep in slowly over time, you can forget that your team is...

When we talk about survival skills, most of the attention is on the sexy stuff like fire starting, shooting, and first aid. After the fun stuff, we might work on food storage and water purification. Following that is the really boring stuff like hygiene...