Solutions Provider’s Extensive System Modules Help Improves Sales Process and Relationship Management
Reston, Va. – North America’s largest disaster restoration contracting organization,Disaster Kleenup International (DKI), announced that it has entered into a partnership with FranConnect, the number-one Franchise Management Solutions provider – a move strategically designed to improve both its sales process and data management.
“I have worked with FranConnect before and was confident their platform could provide the solutions I needed for my team,” Vice President of Operations of DKI Steve Boyce said. “We identified areas where we could improve and have been working with FranConnect to build platforms that will allow us to better measure sales activity and improve communication within our system.”
More than 500 franchise brands benefit from FranConnect’s extensive knowledge of franchise technology and solutions ranging from data collection, information analysis, marketing automation, franchise management, and increasing franchisee engagement to name but a few. For DKI, FranConnect’s solutions will improve sales management and internal communication to optimize efficiency, as well as spur future growth and development.
“We customized FranConnect’s franchise sales platform, which we named DKI Connect, to fit our industry, and to support the sales process from beginning to end. The platform provides assistance from FDD compliance through to the final signing agreement,” Boyce said. “The customer portal also gives us a much clearer picture of what our team members are doing and how it contributes to DKI’s bottom line.”
As a result of the partnership, DKI is positioned to have one of its most successful years since its inception in 1974. Since implementing the customized, easy-to-use platforms in April, DKI has already sold 32 additional franchises, and Boyce attributes the growth to FranConnect’s tracking and sales system.
DKI has also replaced its previous intranet system with FranConnect’s Service Connection Intranet Portal, which Boyce praises for its user-friendliness. “It functions as a tremendous tool for our entire team to stay updated with what is happening. The entire solution provides a platform for us to manage relationship between franchises, vendors, potential new contractors, and external contractors,” Boyce said.
With nearly 500 brands in its business portfolio, FranConnect is a thought leader that produces integrated solutions while advising on and implementing best practices for a dedicated and diverse list of customers. FranConnect supports franchisors across the entire franchisee life cycle with a comprehensive solution that includes Captivate®, its franchise sales recruitment solution; franchise onboarding; franchise information management; PerformanceWise™, a franchisee performance and operations consultant improvement solution; financial data collection; royalty management; FranBuzz, a franchisee social network; franchisee intranet; online training; online help desk; and Zcubator™, an all-in-one franchisee marketing solution.
“The Franconnect Management Operating System,along with our comprehensive application toolkit,allows us to address our clients most pressing issues including franchisee engagement, driving growth, improving franchisee profitability, solidifying relationships and streamlining workflow.” FranConnect President of Global Operations Keith Gerson said. “Our years of constructing expert based franchise best practices into our products allow us to quickly identify our clients specific needs, and to quickly initiate solutions that often provide ROI right out of the gate. We are proud to have been given the opportunity to help improve DKI’s data systems, maximize their internal efficiencies, and to aid them in creating powerful benchmarking and dashboards to improve Franchisee performance.”
About Disaster Kleenup International
DKI was originally founded in 1974 as Disaster Kleenup International. Headquartered in suburban Chicago, DKI is the largest disaster restoration contracting organization in North America. The restoration services that DKI provides to insurance, commercial and residential clients include: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.For more information, visit http://www.disasterkleenup.com/.
About FranConnect, Inc.
FranConnect is the leading provider of Franchise Management Systems, with more than 500 brands and 70,000+ franchise locations – using the company’s comprehensive systems to establish, grow, and manage their franchise operations. FranConnect’s integrated suite of applications allows franchisors to manage all aspects of operations, including Franchise Sales, Marketing, Financial Data Collection and Analysis, Royalty Invoicing and Automated Funds Transfer, Contract and Legal Document Management, Customer Relationship Management, Help Desk, Franchisee Support, Online Training, Supply Management, Marketing Automation, Email Marketing, Franchisee Websites, PPC and Adword Management, Social Media Management, POS Integration, franchisee onboarding, etc. For more information, visit www.franconnect.com, www.mycaptivate.com; and www.Zcubator.com