iPad’s and other tablets are gaining popularity among both casual and business users. High on technology, rich in features, easy to use, and mobile, these devices loaded with suitable POS solutions, are effective and viable alternatives to cash registers and stationary point-of-sale systems that are widely in use today.
With several competitive iPad POS solutions on the market from companies such as Paypal, Groupon, ERPLY, NCR, Square and others, it is important to understand that not all these software packages offer the same features, or are applicable across industries. The choice of POS should be based on business needs and budget constraints.
Benefits of iPad POS
Opting for an iPad POS can prove to be beneficial in several ways, from tracking business and employee work hours, to improving productivity and customer satisfaction. These solutions are especially useful for small as well as established businesses in retail and restaurant sectors, as well as coming in handy for mobile services. However, not all tablet POS systems can scale up to cover the data and feature requirements of large retail chains.
Let’s consider some of these benefits in detail:
Costs
These systems are definitely more cost-effective than conventional POS and cash registers. They are priced differently, and businesses may have to pay for software and leased equipment, apart from swipe fees and transaction costs. Registration of additional locations or devices usually qualifies for discounts.
Ease of Use
Both the device and the software are relatively easy to use, making it a breeze to train staff on the usage specifics.
Synchronized, Prompt Operations
Another key advantage is that it is easy to synchronize all business operations. iPad POS solutions for restaurants make it possible for waiters to directly communicate customer orders to the kitchens, while also being able to accept card payments and customer signatures right at the table. This makes it possible to avoid communication gaps and the long waits to clear the bill. These systems are also capable of interacting with kitchen ticket or receipt printers and scanners.
Enhanced Customer Satisfaction
Prompt operations naturally enhance customer satisfaction. Additionally, POS systems also include features to store and track customer details, making it possible to reward regular customers in a suitable manner. Automated email marketing features are also available to target marketing efforts based on a customer’s buying pattern or preferences.
Easy to Monitor
Data from multiple locations (or POS devices) are stored in a central location. This centralized virtual data that is accessible online makes it easier for decision-makers to track daily operations, even when on the move. With a host of real-time reports available on demand and graphic dashboards, it definitely gets simpler to forecast demand and scale-up the operations. Tracking inventory, sales, accounts, and employee reporting is now possible from an iPad POS.
Given the innumerable choices, it may get challenging to decide on the right tablet POS for your business. Researching these solutions in detail, assessing business needs, financial limitations, operating costs and expenses involved in switching to a new POS are a must. iPad POS solutions, though customizable, should cater to the type and size of a business! Signing up for a demo or a free trial from an iPad POS retailer to help you decide if one is right for you. I recommend trying NCR Silver’s iPad POS.
Author: Harry Childs