Survivors needing assistance with home cleanup may call:
Free Flood Home Cleanup Hotline 1-800-451-1954
From now through July 1, 2016, Information Technology Disaster Resource Center (www.ITDRC.org) and VisionLink (www.VisionLink.org), are staffing and supporting a free hotline for debris removal and home cleanup after the recent floods affecting large parts of Texas. This hotline will connect survivors with reputable and vetted relief agencies that will assist in mud-outs, debris removal, and cleaning up homes, as they are able. All services are free, but service is not guaranteed due to the overwhelming need.
“Voluntary relief agencies play a vital role in whole community recovery. The police and fire departments are there for emergencies, but they don’t have the time or resources to clean out homes. This partnership helps connect survivors with local relief agencies working in the area,” said Al Benson, Central Division Director with ITDRC whose volunteers are staffing the hotlines.
“We are offering this service through July 1st to help facilitate rapid solutions by the various aid agencies standing by to assist those affected by the floods,” says Doug Zimmerman, CEO of VisionLink. This hotline will alert multiple relief agencies that survivors need help. All services are free and performed by vetted and reputable relief agencies and members of VOAD (Voluntary Organizations Active in Disaster), response times will vary so we ask residents their patience while the teams receive and organize their response to help.
Importantly, this hotline cannot assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration. For access to other community resources, survivors should call 2-1-1.
Stay updated on new developments of weather, recovery efforts, road closures, and other happenings in Montgomery County Emergency Management at www.mctxoem.org.
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