Province: New South Wales
Description:
Community Care Worker, Wahroonga
HammondAtHome (Community) Care Worker
Part-time Positions
INFORMATION PACK
CONTENTS:
1. Selection Criteria (
please address in a cover letter
) & Availability Form & How to
Apply
2. Context and Scope of role
3.
HammondCares Motivation, Mission and Mission in Action (our core values)
1. Selection Criteria
Please briefly address each criterion individually in a cover letter
bullet points or short
paragraphs are OK
1.
The evidence of regard for people, particularly older people.
2.
Basic knowledge of (or willingness to gain knowledge of) people living with dementia and
their needs.
3.
Basic knowledge of (or willingness to gain knowledge of) reablement.
4.
The ability to take initiative.
5.
The ability to be flexible and adapt to changing needs.
6.
The ability to problem-solve.
7.
The ability to learn the use of a smart phone (mobile phone with touch screen, internet, and
email) and basic computer use.
8.
The ability to work independently and to accept a level of responsibility.
9.
The ability to be a team player and work effectively as part of a team.
10.
Experience in providing care for another person is well regarded (eg. aged care, child care,
disability care).
11.
A current Australian Drivers Licence and your own reliable vehicle.
12.
The ability to work withi
n HammondCares Christian Mission and Core Values (included).
13.
You must outline your availability for work on the WORK AVAILABILITY form (included).
Job Demands
Physical capabilities are required to meet the job demands. The job requires the manual handling of
people and the physical capabilities include:-
bending
kneeling
occasional awkward postures
Additional Information to be provided with Application
(information treated in the strictest
confidence)
1. Do you have any medical condition/illness, which would prevent or hinder you from
performing the work you have applied for? If
YES,
please give details (including dates).
2. Were you born in Australia? If
NO
, please give details of your citizenship, permanent
residency or working visa (include copy of relevant documentation).
3. HammondCare recommends that workers continue to be made aware of the
recommendations with regards to immunisation against Hepatitis B and Influenza as advised
by the Ministry of Health. Although not compulsory, it is recommended that all workers know
their vaccination and immunity (serology) status.
How to Apply
Please send your resume and a covering letter addressing the above selection criteria to:
Melanie Clementson
Unit 405, Level 4, 10 Century Circuit
Baulkham Hills NSW 2153
OR
westernsydney@hammond.com.au
WORK AVAILABILITY FORM
HammondAtHome Care Worker
Please complete and return with your application.
Applicants name:
Date:
.
Would you prefer casual or part-time employment?
Casual
Part-time
How many hours would you prefer to work?
Less than 10 hours per week
10
20 hours per week
20
30 hours per week
When are you available to work?
Please complete table below, by ticking each box that you are available to work. If you are not
available on a particular day, please write N/A.
*Your availability will be considered during the recruitment process and (if successful) form part of your employment contract.
Mon Tue Wed Thurs Fri Sat Sun
Morning
(7am to 3pm)
Afternoon
(1pm to 9pm)
If you are interested, please indicate the hours you are available to work in the evening or
overnight?
Mon Tue Wed Thurs Fri Sat Sun
Night times
(8pm to 7am)
Things to consider:
You will be involved in caring for clients in their homes which may include personal toileting and
showering or bathing;
You will be required to travel to a variety of clients
homes and travel
outside of your local area maybe
required (travel allowance is payable per kilometer travelled between client visits);
Minimum shift length is one hour, however this is kept to a minimum.
Other comments/information relating to your availability:
.
.
.
.
A
pplicants
Signature:
Date:
.
2. Context and Scope
HammondCare is an independent Christian charity that exists to improve quality of life for people in
need.
We specialise in aged and dementia care, palliative care, rehabilitation, mental health services for
older people, and other related health and aged care services. HammondCare seeks to embed
evidence based best practice in its services and we provide these services through home care,
sub-acute hospitals and residential aged care.
Bringing these health, hospital and aged care services together, HammondCare has been able to
develop innovative, flexible care models designed to serve people with complex health or aged
care needs, regardless of their circumstances.
HammondCare works to provide its staff with support, career development opportunities,
education, responsibility and recognition, work/life balance, and satisfying roles.
The HammondAtHome(Community)
Care Worker delivers a range of in
-
home care services for
HammondCare clients in order to assist with their daily living. Our HammondAtHome Care
Workers work in clients homes
mostly alone, under the direct supervision and guidance of a case
manager. Our Care Workers are expected to deliver outstanding levels of client service and to
perform delegated duties to a high standard within the HammondCare mission and core values so
as to maximise client satisfaction
Information on HammondCares HammondAtHom
e ComPacks Program
ComPacks is a short term package of community support services aimed at helping people
manage a safe return home from hospital. A ComPacks package is available for up to six (6)
weeks following discharge from hospital.
Duties may include the following (refer Key Responsibilities for more detail);
Personal care needs
Medication supervision
Nutrition & hydration
Light house work
Socialisation
Shopping/appointments
In-home respite
Care workers are trained and supported in the use of a variety of mobility support
equipment, such as mechanical lifters, shower chairs, commodes, hospital beds, transfer belts,
as well as in the use of continence products, dressings, catheter/colostomy bags and peg
feeding. We are passionate about valuing the individual and having the opportunity to utilise the
time spent with the client as a positive time to engage them in an activity that will promote their
independence, encourage enjoyment and provide meaning. Activities may include, taking the
client for an outing to a special place of interest, reminiscing, reducing social isolation and the
like.
Key Responsibilities of the HammondAtHome (Community) Care Worker role
Provision of personal care services
to clients in their homes according to the Care Plan
which may include: Showering, bathing, sponging or bed sponge.
Grooming
All dressing and undressing of clients, hair care, and shaving.
Toileting – Including transfer to and from the toilet, loosening clothing, changing
continence pads, and assistance with toileting aids (e.g. catheters, colostomy bags
etc.).
Mobilising
assisting clients to transfer where clients have limited or no ability to
weight bear. Assisting clients with movement (e.g. bed to chair to bed), walking with
clients inside and outside the home, pushing and positioning clients in wheelchairs,
wheeled commode or shower chairs. Setting up and using mechanical lifters for clients
who are fully dependent. Also includes pressure care by assisting the client to
change positions.
Personal Hygiene
Assisting clients with skin care, nasal care and oral hygiene.
Medications
Assisting clients with the self-administration of medicines (liquids,
suspensions, tablets, etc.). Also supporting the administration of nose, ear and eye
drops, as well as nebulized medications. Giving medications from blister-packs and
monitoring blood glucose levels.
Meals and Eating
Cooking meals and assisting clients to eat a meal.
Household duties
may include, cleaning, vacuuming, dusting, washing of floors,
changing bed linen, washing clothes, hanging out washing.
Socialisation
taking clients outside the home (e.g. shopping, medical appointments
etc.) and assisting clients to move into and out of a motor vehicle. Includes lifting support
items into and out of motor vehicles (including wheelchairs, walking frames, shopping
bags, etc.)
Professional boundaries
maintaining appropriate professional boundaries to protect
our clients and ourselves. Focusing on meeting
the clients needs, not our
own personal
needs. Establishing a professional, rather than a personal relationship with our clients.
Protecting the privacy, dignity and rights of our clients.
Please note that the level of physical and emotional effort required by the care worker in each
task will vary with the care requirements and care plan for each client. This could range
from
minimal
assistance
to
standing
by in the event of
unsteadiness
through to
full
assistance,
where there are severely limited, uncontrollable movements or serious
comfort/health considerations. Some lifting or physically awkward movement is involved for
staff in caring for clients with limited or no mobility.
Administration and Quality
Provide continuity of care
by updating care activities and client status in clients notes
and ensure completion of all documentation.
Maintain confidentiality of client information at all times.
Maintain ongoing and effective communication with the Case Manager, including the
giving and receiving of relevant information.
Ensure immediate escalation to the Case Manager of any contentious issues in the care
of a client.
Follow through with directions and instructions from the Case Manager.
Develop a good working knowledge of all HammondCare Policies and Procedures,
particularly those relating to quality of care, and to work within those guidelines
while providing care services.
Accurately report kilometres, breaks and broken shifts using the smart phone.
Client and Staff Safety
Abide by all HammondCare Work Health & Safety Policies and Procedures,
including reporting of hazardous procedures and work areas and anything that has or
might compromise the care of the client or the health of the staff member.
Work cooperatively with Case Managers and team to resolve issues of concern.
Report all personal accidents or injuries, as well as any incidents or injuries
(no matter how minor) to the client.
Operate motor vehicle in a safe manner when driving to and from client locations,
particularly when transporting clients. Observe all necessary road rules.
Care Team membership
Work as a member of the HammondAtHome Team to provide continuity of care to our
clients, including assisting and training other staff as required.
Attend staff meetings and training sessions as required and be actively involved in
these sessions.
Recognise
the critical role of clients families and work supportively
with family
members, including ongoing monitoring of any difficult situations and escalation of
issues to the Case Manager where appropriate.
Please note that responsibilities may vary at the discretion of the Case Manager and in
consultation with the employee to meet changing organisational needs. The employee will be
notified of changes in their responsibilities; however, they will not be required to sign an
updated job description unless their role is significantly revised.
Capabilities for the Role
Work Steam A
Capability Description Behavioural Indicators Work Stream A
Mission in
Action
Live the
Mission
Align with HammondCare culture and values, and shape the
culture by demonstrating the Mission in action
Serving Others
and Working Together.
Demonstrates a strong understanding of the HC Mission, Motivation and Mission in
Action and ensures that judgements, decisions and actions are aligned.
Providing
Leadership
Lead self and others by seeking feedback and taking
responsibility for personal and professional development.
Empower others to develop the 6 capabilities to meet
HammondCares future directions.
Serves as a role model that other people want to follow.
Commits to continuous development.
Motivates oneself.
Facilitates the improved performance of others by providing advice and guidance.
Working
Effectively with
Others
Serve people with passion, working together to focus on the
needs of those we serve. Being deliberate about
communication to engage others and achieve outcomes.
Proactively partner and collaborate across teams and portfolios.
Demonstrate self-awareness and motivation, and help others
develop greater self-awareness.
Ensures the primary focus is on the needs of the people we serve. Seeks to see
things from their point of view.
Relates well, acts professionally and actively participates as a member of a team
(includes everyone you work with and serve) and contributes to improving quality of life
for those you serve.
Has self-awareness; is open to feedback and seeks to understand how your actions
and behaviours impact on others.
Delivering
Results
Perform the requirements of the role well and ensure role
expectations and objectives are met. Solve problems
effectively, ensuring that issues are fully understood. Manage
performance and evaluate outcomes.
Achieves day-to-day responsibilities and meets expectations. Recognises the activities
needed to get things done.
Completes role responsibilities without close supervision.
Uses skills and knowledge to make effective decisions ensuring that issues are fully
understood; options explored and others are consulted.
Demonstrates
Excellence in
Work
Follow HammondCares mission and apply evidence based
practice to the way you work.
Uses knowledge and skills to perform your role at the standard HC expects and follows
through on tasks to completion.
Implements HC policies and procedures relevant to your role.
Actively seeks improved work methods.
Safeguards and maintains the organisations financial, physical and intellectual assets
within scope of role.
Adapting
Approaches
Adapt to changing circumstances and perform role effectively in
an environment of ambiguity and complexity. Embrace
innovation by recognising situations or conditions where change
is needed and influence others to improve.
Re-prioritises work to meet changing needs.
Proactively asks questions to clarify issues where there is uncertainty.
Is flexible and open to change.
Identify opportunities to improve the way you work.
3.
HammondCares Motivation, Mission and Mission in Action
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