Province: Australian Capital Territory
Description:
PN:10714, Media Liaison Officer
Department: Justice and Community Safety Position Number: P10714
Agency: Emergency Services Agency Position Title: Media Liaison Officer
Branch: Emergency Management
Section: Media & Community Information Classification: Administrative Services Officer Class 5
Version:
19/9/2008 EVA 09/2011 28/4/09
Our Vision: A safe, fair and peaceful community, where legal and human rights are protected by the justice system.
Department Agency Branch / Section Organisational Chart
Justice and Community Safety Emergency Services Agency (ESA) Emergency Management /
Media & Community Information
Reporting Relationships
The activities and services that we
deliver or contribute to, are
fundamental to the maintenance of
the rule of law, our Westminster style
of democratic government and the
appreciation of principles of fairness,
equity and tolerance in the
relationship between the government
and our community.
Our vision is achieved through
providing high quality legal, law-
related and regulatory services.
Together, our services are directed
towards outcomes that:
Protect the rights, safety and
property of citizens;
Deliver a justice system that
protects the community, supports
victims, treats accused and
convicted persons fairly and
provides offenders with the
opportunity for reintegration
Promote a fair, equitable, inclusive
and democratic society.
The ACT Emergency Services Agency is
responsible for emergency management
and related support arrangements in the
Territory. The Agencys four operational
services are Act Ambulance Service, ACT
Fire Brigade, ACT Rural Fire Service and
the ACT State Emergency Service.
The Emergency Services Agency
undertakes to:
provide emergency services 24 hours
per day every day of the year;
provide its services efficiently and
effectively within resource allocations;
ensure that compliance activity meets
legislative standards on all occasions;
use best practice in the provision of
assistance for emergencies and the
conduct of community education and
awareness programs; and
train and equip our people to maintain
readiness and deliver emergency
services to meet agreed standards and
benchmarks.
Further information can be obtained on the
ESA website http://www.esa.act.gov.au
Emergency Management
The Emergency Management branch is
responsible for providing support
capabilities that enable the ESA and the
four services to conduct emergency
management operations. This extends
from routine operations to major
incidents. These include operations
conducted for the national capital and
neighbouring regional areas, and national
emergency management activities.
Media and Community Information
The ESA Media and Community
Information section provides the ACT
community with emergency information
and education. This is facilitated through
the media, ESA websites,
community groups, community events
and Canberra Connect.
The material ranges from information on
routine emergency incidents, educational
publications to community warnings.
Commissioner,
ACT Emergency
Services Agency
Manager, Media &
Community
Information
(SOGB)
Media Liaison
Officer
ASO5
Department: Justice and Community Safety Position Number: P10714
Agency: Emergency Services Agency Position Title: Media Liaison Officer
Branch: Emergency Management
Section: Media & Community Information Classification: Administrative Services Officer Class 5
Version:
19/9/2008 EVA 09/2011 28/4/09
Duties / Responsibilities
1.
Deliver timely, concise and accurate public information services in a professional manner within Standard Operating Procedures to
internal and external stakeholders on behalf of the ACT Emergency Services Agency.
2.
Act as a representative of the ACT Emergency Services Agency including the ACT Ambulance Service, ACT Fire Brigade, ACT Rural Fire
Service and ACT State Emergency Service to external stakeholders.
3.
Produce high quality oral and written communications products to continual tight deadlines.
4.
Day to day management of volunteers tasked with specific projects within the ESA Media and Community Information Unit.
5.
Be able to perform regular on-call work after hours including overnight and weekends as directed by the Manager ESA Media and
Community Information.
6.
Perform basic financial accounting tasks.
7.
Maintain records in accordance with the
Territory Records Act 2002
.
Department: Justice and Community Safety Position Number: P10714
Agency: Emergency Services Agency Position Title: Media Liaison Officer
Branch: Emergency Management
Section: Media & Community Information Classification: Administrative Services Officer Class 5
Version:
19/9/2008 EVA 09/2011 28/4/09
Competency Areas Selection Criteria (and examples)
Response
Guidelines
A response should be made to each individual Selection Criteria. Applicants should address the numbered selection criteria only. Examples are included
to assist applicants address the selection criteria. Please limit your response to one A4 page (maximum) against each of the selection criteria.
Professional Experience 1.
Manage effective workplace relationships
For example:
o
Manage information and ideas
o
Establish systems to develop trust and confidence
o
Manage the development and maintenance of networks and relationships
o
Implement strategies to manage difficulties to achieve positive outcomes
Further guidance:
The Media Liaison Officer is instrumental in maintaining effective and productive working relationships with various stakeholders
including the media, the general public, other government agencies and community organisations.
Client / Customer service 2.
Deliver and monitor client services
For example:
o
Identify and define client needs;
o
Deliver client service;
o
Monitor and improve client service delivery;
o
Review client service.
Further guidance:
The Media Liaison Officer is instrumental in maintaining the ESAs reputation within the ACT local media for providing timely
, concise
and accurate public information services in a professional manner.
Department: Justice and Community Safety Position Number: P10714
Agency: Emergency Services Agency Position Title: Media Liaison Officer
Branch: Emergency Management
Section: Media & Community Information Classification: Administrative Services Officer Class 5
Version:
19/9/2008 EVA 09/2011 28/4/09
Competency Areas Selection Criteria (and examples)
Communication 3.
Use advanced workplace communication strategies and compose workplace documents
For example:
o
Deal with complex enquiries/complaints;
o
Give directions;
o
Manage meetings;
o
Make presentations;
o
Interpret written information;
o
Compose written materials.
Further guidance:
The occupant of the position is required to prepare high quality written and oral communication products including media releases,
newsletters, media analysis and pre-approved verbal briefings.
Information 4.
Gather and analyse information
For example:
o
Identify and collect information
o
Analyse and interpret information
o
Develop and apply workable solutions
o
Present information
o
Maintain information
Effectiveness/organisational
skills
6.
Manage personal work priorities and professional development
For example:
o
Establish personal work goals
o
Set and meet own work priorities
o
Develop and maintain professional competence
Further guidance:
The occupant of the position is required to work to tight deadlines under limited supervision and also work part of a small team.
Department: Justice and Community Safety Position Number: P10714
Agency: Emergency Services Agency Position Title: Media Liaison Officer
Branch: Emergency Management
Section: Media & Community Information Classification: Administrative Services Officer Class 5
Version:
19/9/2008 EVA 09/2011 28/4/09
Competency Areas Selection Criteria (and examples)
Fair & Safe Workplace Practises 7.
Value diversity, uphold and support values and principles of the public service and contribute to workplace safety
For example:
o
Promote the benefits of diversity;
o
Contribute to diversity outcomes;
o
Contribute to an ethical public sector workplace;
o
Participate in ethical decision-making;
o
Contribute to participative workplace safety arrangements;
o
Identify hazards and control risks.
Eligibility / Other Requirements
Experience working in the ACT local media or direct media liaison with ACT local media is highly desirable.
The occupant of this position may be required to be on-call on a regular basis and undertake parts of the duties outside
normal business hours.
The successful applicant will be required to undergo any necessary police checks.
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