Province: Karnataka
Description:
Role Candidate should be from a sales process training.
Candidate should come from Domestic or international Sales background (Minimum
2 year).
Minimum 2 years of experience as a Trainer.
Should be from outbound sales( voice) or inbound Upselling.
Responsible for identifying gaps between the training program and production
requirements. Recommending and implementing solutions, and delivering and
evaluating client specific training to meet project goals.
Designing training module and updating it as and when required.
Conducting process training for new joiners and refresher trainings.
Conduct Job Knowledge Quiz for trainees and certified agents.
Adherence to training processes, training schedule, training timelines and
accuracy of training material defined internally as well as by the client
Ensure higher training success rate (% of agents successfully trained and
certified as per internal as well as client parameters).
To be abreast with the latest product updates and deliver the trainings.
Excellent in communication.
Day Shift &
6 Days working
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