We will gladly refund or exchange any unworn merchandise in its original packaging with receipt within 30 days. Please be sure to check the fit and comfort of the merchandise before wearing. You may return the unworn merchandise by either shipping it back to us in its original packaging accompanied by the original receipt, or returning it to a retail store near you. Some orders can not be returned to stores. Please see Web/Catalog exclusive returns below. Original shipping charges are not refundable . Exchanges will be sent UPS Ground. Refunds will be issued in the original form of payment less $7.95 for use of the enclosed UPS return shipping label . The UPS return label charge will appear as a “restocking fee” on your refund confirmation email. Please allow 2-4 weeks for your return/exchange to be received and processed.