Question / Issue
How do I configure my RDTg w/ Keypad (v7)?
Answer / Solution
There are two primary ways to configure an RDTg, with a Static IP and using DHCP.
Connect the RDTg
There is a lock on the top of the terminal. Using the key that is provided, unlock the terminal
NOTE! The key will remain in the terminal when it’s unlocked so do not try to remove it.
Open the face of the terminal – it opens from the top
Feed an Ethernet cable through the back of the terminal and connect it to the Ethernet port on the board
Connect the other end of the Ethernet cable to the network
Plug in the power supply, feed its cable through the back of the terminal, and connect it to the Power Input port on the board
Close the face of the terminal
These next steps will depend on your network. Some networks will assign an IP address to the clock (Dynamic) or the IP address can be set manually (Static).
Hop to Static
Configure for DHCP
After it boots up, the first screen that appears is Company Selection (the bar at the top will be red).
For these steps, use the Tab key to move between buttons.
On a computer, go to the Clock Status page
Without SSL – http://[server]/app/terminals
With SSL – https://[server]/app/terminals
Log into Clock Status
Click Add
Select Series 300/400 and click Next
Select Upload clock connection settings via USB and click Next
Ensure that the scheme, server, and port are correct
Enter a Device Name and click Next
If a wireless adapter is connected to the clock, click on the Wifi Settings branch:
Choose the type
Enter the SSID
Enter the passcode
Click Download and save the file to a memory stick
On the RDTg, click on Device at the bottom of the screen
Click Load from USB, connect the memory stick, and click OK
With the saved configuration highlighted, click Select, and OK when successful
The Company Selection will re-appear (the bar at the top should turn blue)
Wait for several seconds, but if the bar remains red, click Device, and either:
Replace the server name with the server’s IP address OR
Add a domain name to the end of the server name.
If you have not already done so log into TimeClock Manager and create a user
This user should have a Clock Edit Hours password.
In case more permissions are added later, add a System Access password.
This user should have access to Manage Terminals (under the Clocks branch).
On the terminal’s Company Selection screen, with the company highlighted, click Configure
Click Yes to log in and register the terminal
Enter the user’s Edit Hours password and click Enter
The terminal was successfully registered. Click Ok
Click Set as Default Company and click Yes
Click OK to confirm and Exit
With the company highlighted, click Select
Configure with Static IP
After it boots up, the first screen that appears is Company Selection (the bar at the top will be red).
For these steps, use the Tab key to move between buttons.
On a computer, go to the Clock Status page
Without SSL – http://[server]/app/terminals
With SSL: https://[server]/app/terminals
Log into Clock Status
Click Add
Select Series 300/400 and click Next
Select Upload clock connection settings via USB and click Next
Ensure that the scheme, server, and port are correct
Enter a Device Name
If a wireless adapter is connected to the clock, click on the Wifi Settings branch:
Choose the type
Enter the SSID
Enter the passcode
Under the Network branch, select Manual, enter the network settings, and click Next
Click Download and save the file to a memory stick
On the RDTg, click on Device at the bottom of the screen
Click Load from USB, connect the memory stick, and click OK
With the saved configuration highlighted, click Select, and OK when successful
The Company Selection will re-appear (the bar at the top should turn blue)
Wait for several seconds, but if the bar remains red, click Device, and either:
Replace the server name with the server’s IP address OR
Add a domain name to the end of the server name.
If you have not already done so log into TimeClock Manager and create a user
This user should have a Clock Edit Hours password.
In case more permissions are added later, add a System Access password.
This user should have access to Manage Terminals (under the Clocks branch).
On the terminal’s Company Selection screen, with the company highlighted, click Configure
Click Yes to log in and register the terminal
Enter the user’s Edit Hours password and click Enter
The terminal was successfully registered. Click OK
Click Set as Default Company and click Yes
Click OK to confirm and Exit
With the company highlighted, click Select
Applies To
v7, RDTg