2014-07-25

Structured Cabling Engineer, Global Network Services-140062453

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Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

Global Network Services (GNS) supports one of the world's largest enterprise networks - voice & data - spanning over 50 countries with over 1 million data network ports, 25,000+ network devices, 600+ PBX systems, 800+ voice mail systems, and 65+ call center sites with over 26,000 seats. Innovation is a key priority with an expanding portfolio of over 75,000+ VoIP end-points, 50+ high definition video conferencing systems, and the ongoing expansion of service-provider-class ultra long haul networks, global WAN networks and regional MPLS networks. GNS delivers value added products and services to meet business demand for the following disciplines: Global Data & Global Voice Networks, Desktop Support, and Consumables (i.e., Blackberry's, Cell Phones, and Pagers).

The role of the Structured Cabling Engineer (SCE) is to provide technical design and engineering activities for all structured cabling, technology room/raised floor areas, backbone/riser and lateral distribution systems. The SCE will play a part in project implementation and validation services in terms of support for all OSI Layer 1 infrastructure technologies, services and projects. Direct areas of responsibility include estimates and scope development, design and bid documents, develop and administer RFPs, perform bid analysis, conduct field surveys, perform validation of as-built drawings, participate in project close-out support and user adoption of the newly installed infrastructure. The successful candidate should poses a knowledge and understanding of building codes and regulations,. Baseline knowledge of Wide Area Networking, data and IP Networks and voice is a plus. This role is part of a global solutions and service delivery organization. This position will interface directly with internal and external customers/suppliers, including Global Network and engineering, product/project management, data center, storage, Real Estate and operations teams. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and in team settings in various sizes and locations. The Structured Cabling Engineer is considered a subject matter expert in their field and is expected to stay current with various technologies, maintain industry certifications, support organizational goals and industry trends to drive value.

Key Responsibilities:

* Solid and demonstrated experience in developing solutions aligned to business requirements that utilize the organization’s standards, product sets, templates, systems and artifacts.

* Communicate structured cabling standards to partners, stakeholders and lines of business. Participate in project-related interviews and discovery with lines of business and other technology design team members. Translate business requirements into functional technology requirements.

* Must adhere to design standards and global design authority processes and procedures; computer skills and the use of various business applications and productivity tools such as AutoCad, MS Project, MS Office, MS Visio are a must.

* Ability to liaise with 3rd parties and provide representation in developing optimum solutions and ratifying designs.

* Experience in hierarchical network design strategies (i.e. WAN, Core, Aggregation, etc.) is required.

* Interfaces with GC, MEP Engineering and Architectural firms.

* Oversee Communications Construction Management (CCM), cabling contractor activities, providing direction to address site-specific construction issues.

* Participate in all aspects of the infrastructure acceptance process. Provide support to technology project managers during adoption of the new infrastructure.

* Must provide quality assurance throughout the entire, end to end project lifecycle. Is responsible for the quality of the service outputs of his/her work.

* The ability to assemble professional documents based on existing templates, ability to provide accurate job descriptions with needed hours for completion. Must create budgets and estimates. Must understand project delivery lifecycle management, the concept of a detailed design, test and certification methodologies, risk assessment/mitigation and validation plans and procedures.

* Must maintain and adhere to department polices in conjunction with the service delivery function (asset tracking, inventories, chargeback, documentation and the related systems, tools and processes).

* The candidate must have excellent client interfacing skills, strong verbal and written communication skills and ability to work with all levels of management. Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) in order to successfully interact and communicate on a global level.

* Varied experience in multi vendor solutions (various infrastructure systems and manufacturers, primarily Corning and CommScope) is required.

* Knowledge of audio visual and security infrastructure cabling, systems and distribution is a plus.

* Must be able to participate in, establish technical testing criteria to industry best practices.

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Qualifications

Critical Experiences/Education Required:

* Bachelor’s degree in engineering, computer science, related field and or technical training.

* Must have strong analytical skills.

* Significant experience preparing structured cabling designs in a data center environment, with commercial infrastructure experience desirable (tenant fit-out).

* Strong background in IT service delivery role (i.e. engineering support for projects).

* Has participated in design and/or implementation of major IT projects.

* Experience in process re-engineering efforts (ITIL, Six Sigma, MOF/MSF, etc.) is a plus.

* Conversant with relevant ISO/IEC, CENELEC, TIA and BICSI structured cabling standards, and a working familiarity with how these standards are implemented in various regions (US, CALA, EMEA, Asia Pac).

* Working competence with modifying designs to meet customer-driven requirements and to accommodate unique installation challenges.

* Proficient with AutoCAD and the Microsoft Office suite including Outlook. Familiarity with Visio is desirable.

* Registered Communications Distribution Designer (RCDD) certification is required.

* Management experience desirable.

* Conversant with the English language. Proficiency in other languages is desirable.

* Willingness to travel.

JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran.

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*Job:* Technology

*Primary Location:* US-NJ-Jersey City-NOC 5 - 575 Washington / 02969

*Other Locations:* US-OH-Columbus-Polaris McCoy Center / 54101

*Organization:* CORPORATE SECTOR

*Schedule:* Full-time

*Job Type:* Standard

*Shift:* Day Job

*Employee Status:* Regular

*Travel:* Yes, 25 % of the Time

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