**IHS Markit (Nasdaq: INFO)** **is a world leader in critical information, analytics and solutions for the major industries and markets that drive economies worldwide. The company delivers next-generation information, analytics and solutions to customers in business, finance and government, improving their operational efficiency and providing deep insights that lead to well-informed, confident decisions. IHS Markit has more than 50,000 key business and government customers, including 80 percent of the Fortune Global 500 and the world’s leading financial institutions. Headquartered in London, IHS Markit is committed to sustainable, profitable growth.**
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The Subject Matter Expert builds and reinforces the customer base for IHS Energy E&P Content solutions across Asia Pacific. The SME delivers high level technical training / presentations in order to provide internal and external customers with complex work solutions utilizing IHS products. This includes in-house training, WebEx and/or over the phone support. The postholder requires high-level domain knowledge and technical skills to effectively present IHS products and services, coach workflows and integrate these with customers’ existing 3 rd party and IHS infrastructure.
**General Job Duties:**
+ Experience in using E&P Content in new ventures and business development.
+ Resolve general and complex customer inquiries through phone discussion, WebEx or client-facing presentations in a timely manner
+ Able to develop and deliver standard or customized training presentations for customers in various IHS product groups
+ Able to provide insight on content or data, provide technical support to customers, and / or answer internal / external customer requests
+ Able to develop and demonstrate an understanding of various systems to adequately troubleshoot and resolve customer issues
+ Take a proactive, strategic role in growing the portfolio. Understand the customer base, their key workflows, critical challenges and appropriate “hooks” to engage their interest.
+ As part of a regional plan, undertake white space analysis to identify new opportunities. Create a forward plan to target new logos, working with internal stakeholders to incorporate sales, operations and product perspectives.
+ Create regionalised marketing collateral to ensure that messaging is appropriate to the local customer base.
+ Drive campaigns & promote trials
+ Provide in-depth demos for new opportunities
+ Feedback information to Operations & Product teams on future development requests, customer workflows, competitor information and other insights.
+ Act as the in-region expert for customers and internal stakeholders (sales and support), providing in-depth demos as required. Provide Mentoring on IHS Energy E&P Content workflows and best practices at customer sites throughout APAC
+ Present the value propositions of IHS Energy E&P Content solutions.
We are proud to be an EEO/AA employer M/F/Disability/Veterans. Please refer to the **_EEO is the Law Poster & Supplement, Right to Work and Pay Transparency Policy._** **_IHS is a participant in E-Verify (see links below)_** . We maintain a drug-free workplace and perform pre-employment drug testing.
EEO is the Law at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
EEO is the Law Supplement at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Right to Work at http://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf
Pay Transparency Policy at http://www.dol.gov/ofccp/pdf/PayTransparencyNotice_JRFQA508c.pdf
E-Verify at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf
IHS endeavors to make our career sites accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodation@ihs.com or call 303-858-6891. **_This contact information (email and phone) is intended for accommodation requests only._** Unfortunately we are unable to accept resumes or provide information about application status through the email address above.
**_Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up._**
*LI-CM2