Lake Ontario
Royal Bank of Canada
What is the opportunity?
You will be responsible for the development and implementation of a series of strategic initiatives designed to transform the end-to-end credit process for Small Business clients. The goal of the transformation program is to materially reduce credit cycle times and cost while enhancing the client experience and employee engagement. You will also work cross-functionally within RBC and with our regulators to maximize shareholder value by optimizing profitability and efficiency through the development and maintenance of superior best-in-class credit strategies, processes and policies..
What will you do?
Participate in the research, strategy and business case development, PAR creation, and implementation of leading-edge credit processes for Small Business clients
Guide project personnel and stakeholders in the development and implementation of a series of specific initiatives to transform the end-to-end credit process for Small Business clients
Provide leadership, strategic direction, and project management to the overall program and individual projects
Be responsible for innovation and taking ideas, relating to credit, from concept to implementation
Ensure successful cross-functional integration between Sales, Strategy, Product, Technology & Operations, Group Risk Management, Commercial Advisory Group, Law Group, Finance, Compliance and other key stakeholder groups
Expected to influence executives and other key decision makers by leveraging his/her experience and logical approach to problem solving as well as his/her excellent ability to present and communicate
Lead the market and competitive research and MIS gathering to support the deep client understanding required to underpin competitively differentiated strategies
Organize and participate in agile learning labs to validate and refine strategies
Develop, champion, and recommend changes to policies and guidelines to meet strategic objectives, ensuring that such policies are aligned to regulatory requirements (OSFI, Basel, Bank Act, etc.)
In partnership with Sales Support, develop supporting communication plans to stakeholder, gain input/feedback, and facilitate successful implementation
Be committed to RBC values, employee engagement, employee accountability and building a diverse work environment, delegated authority and accountability required to deliver a superior client experience, operational excellence, and high performance/profitability
What do you need to succeed?
Strategic/Innovative/Transformational mindset
Outstanding technical abilities
Digitally savvy
Project management and change management experience
Strong analytical and interpersonal skills
Strong written and verbal communication skills
Ability to work in an interactive team environment
Ability to manage multiple ongoing projects and prioritize deliverables
University degree
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
About RBC
Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries.
Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.
JOB SUMMARY
City: Toronto
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 09/09/2016
Req ID: 118675
Posting Notes: None