Indianapolis, Indiana
NW Recruiters
Company Description:
NW Recruiters is the premier resource for executive jobs and management talent in the nation. Among recruiting firms, our knowledgeable recruiters consistently deliver the executive jobs and search results that clients and candidates seek. We are committed to identifying fantastic career opportunities in a wide variety of industries and functional specialties.
Job Description:
NW Recruiters is seeking a Director of Rehabilitation. This role will be responsible for new contract program start-up, internal departmental communication and operations, facilitating and coordinating patient care, quality assurance, census development and marketing of our client in his/her facility.
ESSENTIAL JOB FUNCTIONS:
Develops and maintains systems which build and enhance the company's reputation for being the unparalleled provider of rehab to the elderly and demonstrate the company approach to interdisciplinary care. This includes but is not limited to oversight of the following departmental operations:
Compliance with company policies, procedures, clinical standards, and protocols.
Compliance to documentation guidelines and regulatory requirements, including completion of monthly documentation audits.
Implementing new patient programs in accordance with company policies.
In-services are conducted as required.
Communicating regularly with the AM or RVP, determining the need for AM/RVP visits and assistance, and scheduling time with AM for maximum effectiveness.
Timely evaluation and treatment of patients in the most efficient and effective manner possible.
Participation with nursing to meet OBRA requirements.
Quality of data entry and clinical documentation.
Managing use of computerized systems to optimize data quality and maximize therapist efficiency.
Managing Medicare Medical Review and Denials Management process in conjunction with the AM/RVP, Company Reimbursement Department and therapy staff.
Monitors financial performance of rehab department and effectively seeks methods to improve this performance while ensuring that company standards are consistently observed. This includes but is not limited to oversight of the following departmental operations:
Achieving and maintaining revenue, productivity and gross profit margin goals.
Assisting the AM/RVP in development of the annual budget.
Appropriate and effective utilization of staff.
Managing key operations and financial levers to achieve budget projections, including development and implementation of action plans as necessary.
Completing mid-month and end-of-month billing timely and accurately.
The billing and invoice process meets customer's needs.
Reviewing general ledger and profit and loss statements in a timely fashion each month, to ensure that necessary corrections are communicated to corporate accounting.
Contributes effectively to the census development/marketing efforts of the company team, in coordination with the facility. This includes, but is not limited to oversight of the following departmental operations:
Achieving the facility census and payer mix by coordinating marketing efforts with facility and company staff.
Effectively managing key relationships with hospital therapists, physicians, key hospital staff, managed care providers, rehab suppliers, and other key referral sources.
Contributes to professional development of self and company staff. This includes but is not limited to oversight of the following departmental operations:
Maintaining current professional status and licensure.
Adhering to professional standard of conduct and clinical code of ethics and practice.
Completing and communicating the results of employee performance appraisals after 90 days for new employees and annually thereafter.
Providing new employee orientation and ongoing staff development programs.
Developing and implementing in-service orientation schedules.
Maintaining a current body of knowledge in areas of clinical expertise through seminars, professional journals, and peers.
Meeting continuing education requirements of regulatory agencies.
Aids in building and maintaining company reputation as the unparalleled rehab provider of the elderly by contribution as a professional member of the staff. This includes but is not limited to oversight of the following departmental operations:
Consistently demonstrating the company's core values by interacting with co-workers, patients and families, with all other persons involved with the patient's care.
Consistently demonstrating professional standards as outlined in the company Employee Handbook and as communicated by company management.
Contributing to a positive work team by sharing information, using problem-solving methods and accepting new ideas, constructive criticism, or advice from others.
Maintaining close communications within the facility with the director of nursing, nurse managers, and admissions coordinator to facilitate fulfillment of client expectations and to assist in development of the rehab program.
Establishing and maintaining an effective rapport with the facility administrator and medical director.
Demonstrating superior customer service through courtesy, consistent follow-up and positive communication.
Compliance with company and regulatory safety practices. This includes but is not limited to oversight of the following departmental operations:
Identifying and correcting safety hazards or notifying the facility so that safety hazards will be immediately remedied.
Maintaining work areas in a safe and orderly fashion.
Maintaining equipment in safe working order by arranging for annual calibration and updating maintenance logs and cleaning records.
Staff education in using proper body mechanics during treatments of patients and during support activities.
Company caregivers are using universal safety precautions and wearing appropriate safety equipment.
Reporting any and all work related injuries to the Human Resources Department and following guidelines for treatment of a work related injury.
If involved in the new contract start-up process builds and maintains the reputation as the unparalleled provider of rehab for the elderly through proactively and effectively completing the start-up. This includes but is not limited to oversight of the following departmental operations:
Completing the facility opening timeline in a timely and organized manner.
Building a team of professionals through recruiting, hiring, and training staff who will reflect the commitment to unparalleled patient care.
Attending the transition meeting and carrying out the expectations and systems identified.
Communication of expectations, policies and procedures outlined in the transition meeting by inclusion in facility orientation.
Utilizing the action plan for operation systems and developing policies and procedures for new staff orientation according to dates described by the AM or RVP.
Provides patient care as appropriate and necessary, following the position description for the applicable clinical discipline in which licensure or certification is held.
Required Skills:
Excellent written and verbal communication skills.
Knowledge of rehab community.
Demonstrated leadership and management skills.
Skills applicable to clinical discipline.
Ability to communicate effectively and positively with all Hallmark staff members and facility staff.
Physical Requirements:
For Direct Patient Care:
If providing patient care, and appropriate based on therapy licensure, must be able to lift and transfer patients to and from all surfaces a minimum of 10 times per day.
If providing patient care, and appropriate based on therapy licensure, must be able to lift approximately 50-70 pounds a minimum of 10 times per day.
Current CPR Certification, if required.
For Support Activities:
Must be physically able to travel at least 5% of the time.
Must be able to communicate effectively over the phone.