Box & Cedar is an HR Consulting Firm. We believe in the power of people and exploiting it to the maximum because we know that people are the greatest assets of any organisation. We have distilled our products into what we call the 3S- Sourcing, Sieving and Stimulating.
Facility Manager
Job TypeFull Time
QualificationBA/BSc/HND
Location Lagos
Job Field Engineering / Technical
Job Description:
Monitors the operations of all outlets facilities,
Implement effective preventive maintenance schedule required to ensure their efficiency and improvement.
Conduct inspections of the facilities from time to time to ensure all utilities are functional
Follow up with vendors and contractors on repairs and replacement of broken down utilities
Maintain a records/log for repairs and routine maintenance
Be available for all sites inspection by clients
Maintain a database of vendors/contractors for repairs and maintenance
Monitor the purchase, use of maintenance supplies and equipment and initiate reordering when necessary
Source and recommend experienced vendors and ensure timely and successful completion of projects
Ensure that completed jobs satisfactorily meet agreed service levels
Ensure that the approved budgets is maintained
Preparation of weekly, monthly and quarterly reports
Verification and approval of expenses
Ensure timely submission of invoices
Ensure all locations meet Health and Safety requirements
Monitor and maintain facilities and property with safety as the highest priority. This includes plumbing, electrical, lighting, water and other mechanical systems.
Keep the buildings and property clean, attractive, well-maintained
Purchase and maintain a cost-effective inventory of office supplies which includes monitoring prices to ensure economic purchase
Assess, schedule and implement solutions for repair issues
Communicate with staff regarding facility scheduling and use.
Create controls for managing all facility related expenses and ensure that budget is not exceeded
Upgrade the facility services as required
Minimum Qualification:
First degree in Facility Management, Engineering or any related field.
A professional qualification will be an added advantage
Proficient in the use of AUTOCAD is an added advantage
Knowledge & Skills:
IT and Communication skills
Execution skills
Relationship management
Good problem solving
Prioritizing skills
Organizational skills
Attention to details
Job Type:
Full Time
Experience:
5 years’ cognate experience
Interns
Job TypeFull Time
QualificationBA/BSc/HND
Location Lagos
Job Field Graduate Jobs / Internships
Job Description:
To assist in an HR consulting firm.
Minimum Qualification:
University degree
Experience:
0-1
Head, Marketing and Brand Management
Job TypeFull Time
QualificationBA/BSc/HND
Experience6 years
Location Lagos
Job Field Administration / Secretarial Sales / Marketing
Job Description:
Merchandise Planning and Management
Liaise with the manufacturing/supply arm of the company on orders, quantities, designs/assortments, delivery dates and payment terms in conjuction with the Managing Director
Responsible for developing a price point policy by harmonising/aligning prices of distinct items of stock and determining standard marginal prices for all items
Promote or reduces the prices of slower-selling lines while monitoring best selling lines
Set and adjust prices and decide markdowns in conjunction with the Managing Director
Develop merchandise budget for appropriate periods
Work with Inventory Administrator to plan stock levels, move stock and making sure that the best selling items are always available
Supervise the creation of visual displays and the overall appearance of each outlet
Marketing Planning and Management
Responsible for researching the dynamics of the target market of the company i.e. buying behaviour, purchasing power, age range, social status, profession etc. so as to develop marketing strategies to fit their unique lifestyles
Utilize sales report from outlets to analyze customer insight and develop recommendations to ensure that business objectives are met
Identify new markets that might enhance the organisation’s bottom line
Gather sales information from previous years to know statistics on returns, markdowns, and any inventory carry over
Create an annual marketing plan and a budget to facilitate it
Interacts with the design team on trend information i.e. new designs, latest wears and plan accordingly
Brand Management
Develop and manage the company’s brand and all brands in the company’s portfolio
Design and execute schedule for marketing/promotion of all company brands in all the outlets and their environs
Designs and execute marketing strategies for all new designs to reach customers and communicate brand message
Communicates with all outlets to ensure strategy integration and messaging aligns with the company’s overall objective
Designs and execute schedule for mass marketing/promotion of the company in all the branches and their environs
Key Performance Indicator
Market share
% Increase in sales and margin from promotions
Launch of a customer loyalty scheme
Number of new customers added to data base
Number of new markets/outlets opened
Number of new products as a result of researches
Minimum Qualification:
A Bachelor’s degree in any business-related discipline
Knowledge
Sales and marketing
Customer service
Communications and media
Public relations
Skills
Communication skills
Interpersonal skills
Negotiation skills
IT skills
Execution
Experience:
6 years cognate experience
PROJECT MANAGER – ENGINEERING
Job TypeFull Time
QualificationBA/BSc/HND
Experience7 years
Location Lagos
Job Field Building and Construction Engineering / Technical Project Management
Job Description:
Accomplishing project objectives by planning and evaluating project activities.
Accomplishing human resource objectives by hiring specialized staff recruiting as well as coaching, counseling, and disciplining employees
Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions
Achieving operational objectives by contributing information and recommendations to strategic plans and reviews;
Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards;
Resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Meeting financial objectives by forecasting requirements, making budget estimate; scheduling expenditures; analyzing variances; initiating corrective actions.
Developing ideas based on client’s requirements
Ensuring the project is maintained and to a good standard
Writing reports (no job is safe from paperwork)
Risk analysis and assessment
Negotiating contracts with architects, vendors, contractors and other workers.
Securing of building permits and licenses and delivery of materials and equipment to construction sites
Making safety inspections of the site when work is underway and ensuring regulations relating to health, safety and the environment (HSE) are adhered to
Using construction management software packages to plan smooth work flows
Communicating with a range of people including the client, subcontractors, suppliers, the public and the workforce
Minimum Qualification:
First Degree (Civil / Structural engineering) + Any Professional qualification as added advantage
Home country -Italy / Holland / Ireland
Age between 45 – 55 years
Knowledge & Skills:
Good in the use of modern construction equipment
Experience in real estate
Organisational skills
Analytical skills
IT Skills
Well-developed interpersonal skills
Numeracy skills
Commercial awareness
Communication skills
Team working skills
Diplomacy
Ability to motivate people
Management and leadership skills
Experience:
7-15 years
Head, Corporate & Enterprise Sales
Job TypeFull Time
QualificationBA/BSc/HND
Experience8 years
Location Lagos
Job Field Administration / Secretarial Sales / Marketing
Job Description:
Closing high valued corporate and enterprise sales and closely supporting the sales teams in achieving their sales targets;
Preparation, submission, presentation and negotiation of proposals with customers;
Direct, monitor and lead the development of corporate and enterprise business sales strategies, business plan, projects and budget in line with corporate strategy;
Accountable for the delivery of the Company’s Corporate and Enterprise revenue targets (number of accounts acquired, data volume, number of dedicated enterprise connections sold, ongoing data service revenues);
Management of the Company Corporate and Enterprise P&L up to EBITDA level (revenues, costs of sales, gross margin, OPEX, EBITDA);
Management of customer support to ensure delivery against the customer’s Service Level Agreements (SLA):
Through direct reports (account managers and technical support);
By liaison with other departments such as Networks, Customer Care, Legal;
Ensuring high quality management of customer accounts, customer reporting and customer satisfaction;
Responsible for all aspects of product development and management to deliver growth and development of Company Corporate and Enterprise product offering (in accordance with the Company Group’s policies and procedures);
Work closely with other Sales departments (Direct Sales, Retail and Indirect Channels)- especially liaison on sales leads and opportunities that cross departments;
Liaison with Marketing department to ensure appropriate marketing and product collateral are developed and available at all times;
Identification, organising and management of Corporate and Enterprise sales and marketing opportunities, events and activations;
Research information on competitive pricing, market activities, transaction usage and other information about the targeted markets;
Analysis and reporting of sales and product performance to identify trends and improvements, efficiencies and cost savings;
Accurate and timely management reporting (weekly, monthly and ad-hoc);
Managing adherence and improvements to the Company processes that support Company Corporate and Enterprise sales and management thereof;
Managing spend in line with the budget;
Contributes to the short term tactical and long term strategic planning of Sales and Marketing function;
Proposed new initiatives, plans and programs to improve the effectiveness of the Corporate and Enterprise sales;
Manage and monitor all Corporate and Enterprise sales contracts sold in the region;
Engage with each of the internal product groups by providing market data, customer expectations and future product needs such that the product group(s) can effectively put together product strategies for said market;
Accountable for managing department and direct reports to achieve KPI’s with participation in regular continuous improvement reviews with sales team members;
Working closely with technical and product teams on product development and delivery where necessary;
Responsible for ensuring timely collection of the first bill from the customer by resolving any customer issues with the help of back end teams to ensure collection of the first bill on time and monitor thereof;
Minimum Qualification:
A good University degree
MBA/Equivalent Higher qualification an added advantage
Minimum of 3 years telecoms experience with data and voice
Minimum of 3 years experience in complex telecoms corporate sales
Experience of working with data and voice products in a telecoms fixed line business
Proven team management skills
Product management experience preferred
Knowledge & Skills:
Strong background in telecoms sales
Strong product management
Solutions based selling approach
Impeccable communication skills (spoken, presentation and written business English)
Strong organisational skills with superior attention to detail
Knowledge about voice and data services used by corporate customers
Proven ability to manage multiple priorities simultaneously
Team player who can work with cross functional teams to ensure achievement of target
Proven track record of sales success and management of multi-million dollars sales plan
Strong self-starter and able to drive initiatives independently
Go-getter with sole goal of achieving target
Experience:
8 – 10 Years
Head, Customer Service
Job TypeFull Time
QualificationBA/BSc/HND
Experience7 years
Location Lagos
Job Field Administration / Secretarial Customer Care
Job Description:
Providing help and advice to customers using your organisation’s products or services
Communicating courteously with customers by telephone, email, letter and face to face
Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants
Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill
Issuing refunds or compensation to customers
Keeping accurate records of discussions or correspondence with customers
Analysing statistics or other data to determine the level of customer service your organisation is providing
Producing written information for customers, often involving use of computer packages/software
Writing reports analysing the customer service that your organisation provides;
Developing feedback or complaints procedures for customers to use
Improving customer service procedures, policies and standards for your organisation or department
Meeting with other managers to discuss possible improvements to customer service
Being involved in staff recruitment and appraisals
training staff to deliver a high standard of customer service
Leading or supervising a team of customer service staff
Learning about your organisation’s products or services and keeping up to date with changes
Minimum Qualification:
Good University degree
Knowledge & Skills:
Excellent communication and people skills.
A polite, tactful and friendly attitude.
A good understanding of the needs of customers.
Strong motivational skills.
Good planning and organisational skills.
The ability to multitask.
Good problem-solving skills.
Experience in a Telecoms company is preferred
Experience:
Minimum of 7 years experience
Head, Sales
Job TypeFull Time
QualificationBA/BSc/HND
Experience7 years
Location Lagos
Job Field Administration / Secretarial Sales / Marketing
Job Description:
managing and motivating a team to increase sales and ensure efficiency
overseeing pricing and stock control
analysing sales figures and forecasting future sales
analysing and interpreting trends to facilitate planning
using information technology to record sales figures, for data analysis and forward planning
dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
ensuring standards for quality, customer service and health and safety are met
responding to customer complaints and comments
organising special promotions, displays and events
attending and chairing meetings
updating colleagues on business performance, new initiatives and other pertinent issues
touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues
maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
Minimum Qualification:
A good university degree
Fluency in English
Knowledge & Skills:
Enthusiasm
Excellent IT skills
Numerical skills
Verbal communication skills
Teamworking skills
Organisational skills
Energy
Resourcefulness
Confidence
Commercial awareness
Experience:
minimum of 7 years experience
Marketing Executive
Job TypeFull Time
QualificationBA/BSc/HND
Experience3 years
Location Lagos
Job Field Sales / Marketing
Job Description:
liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations;
communicating with target audiences and managing customer relationships;
sourcing advertising opportunities and placing adverts in the press – local, regional, national and specialist publications – or on the radio, depending on the organisation and the campaign;
managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs;
writing and proofreading copy
arranging the effective distribution of marketing materials
maintaining and updating customer databases
organising and attending events such as conferences, seminars, receptions and exhibitions
sourcing and securing sponsorship
conducting market research, for example using customer questionnaires and focus groups;
contributing to, and developing, marketing plans and strategies;
managing budgets;
evaluating marketing campaigns;
monitoring competitor activity;
supporting the marketing manager and other colleagues.
Minimum Qualification:
Preferred experience in banking/real estate
A good university degree
Knowledge & Skills:
Good teamwork skills
Communication skills
Adaptability
Good organisation and planning skills
Creativity
Commercial awareness
Numerical skills
IT skills
Experience:
3 Years
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