Responsible for effective implementation of corporate training and development strategies for functional areas optimising resources through efficient planning and quality control to support business goals.
Job Outline
- Vision, Mission and Values
Lead the implementation of departmental mission, values, goals and policies; demonstrate behaviours to represent and promote these and act as a catalyst in change management.
- Work Programme and Project Management
To plan, develop and manage the annual training programme. To plan and manage projects in adherence with the Quality and Standards Framework.
- Learning Solutions and Organisational Development
Manage business learning and performance needs and ensure high levels of customer satisfaction through innovative solutions that adhere to the ADDIE cycle of training and development and ensure efficient utilisation of technology and resources.
- Quality Management
Internally verify and quality assure the work within the team, ensuring all work assignments and team processes adhere to the Quality and Standards Framework.
- People Management and Development
Actively partner with team members to identify and review performance objectives, competencies and development plans, manage performance and promote self-directed learning in order to sustain a high calibre team.
- Finance: Cost Management and Revenue Generation
Prepare and manage budget plans, while exercising cost control and promoting efficiency.
- Business Relationship Management
Manage collaborative relationships with EAC managers, business line managers, joint ventures and external entities by understanding their interests and business impact, providing consultancy in order to drive consistent and effective training and development services whilst safeguarding the interests of the Emirates Group.
- ROLE-SPECIFIC ACCOUNTABILITIES FOR COMMERCIAL AND OPERATIONAL L&D MANAGER
Operational and Commercial Project Portfolio Management
Lead and manage a portfolio of projects that help deliver business benefits of strategic importance to assigned Operational and Commercial departments in Dubai and across the global network:
Emirates Commercial Operations, dnata Travel, EmQuest and Destination & Leisure Management
Emirates and dnata Airport Services
Emirates SkyCargo and dnata Cargo
Ground Operations
Identify and prioritise all L&D requirements of the above areas, map key stakeholders and resources, manage programme-level risks for multiple projects and manage overall implementation of solutions to deliver return on customer expectations.
- Operational and Commercial Business Intelligence
Integrate intelligence pertaining to air transport industry, emerging trends and international regulations and policies of national and international bodies and evaluate the impact on Emirates Group Operational and Commercial departments in Dubai and across the global network as listed above.
- Executive coaching
Executive coaching partnerships with business leaders to reach a specific goal in their professional development. The specific areas of coaching may include interpersonal and professional communication, performance management, organizational effectiveness, developing executive presence, enhancing strategic thinking, dealing effectively with conflict, and building an effective team within an organization.
Salary & Benefits:
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers.
Job Details
Date Posted:
2012-09-05
Job Location:
Dubai, United Arab Emirates
Job Role:
Education/Training
Company Industry:
Airlines/Aviation
Preferred Candidate
Career Level:
Management
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