JOB DESCRIPTION
BASIC FUNCTION:
The job reports to the Country Sales and Marketing Manager. The job holder is accountable for driving and evaluating business performance against the key performance areas in Sales and Marketing and is responsible for leading and developing a sales leads and technologies introduction to ensure that business objectives are met.
DUTIES & RESPONSIBILITIES:
Responsible for account management within assigned territory or specific Client(s).
Account Manager will be responsible for maintaining relationships with current customers as well as generating new business.
Ensuring that customer objectives & requirement are met and communicate to ASW-WFT management.
Customer service and value focused selling skills a must.
Responsible for the day to day direct interface between customer and ASW.
Contract(s) Management responsibilities as assigned by management.
REQUIRED SKILLS:
Logical and methodical, results driven
Having broader and advanced knowledge of company policy, products, services and operations
Highly developed personal skills, multi-cultural sensitivity and multi-tasks oriented.
Ability to consider and evaluate the interrelationships of numerous factors.
Ability to communicate clearly and persuasively.
Self-confidence and motivation, decisiveness, flexibility, sound business judgment, and determination.
Familiarity with the latest developments in management techniques
Proficient verbal and written communication skills.
Advanced computer and presentation skills.
Ability to work effectively under pressure.
Individual must be able to follow instructions.
Oil & Gas operational knowledge and basic experience of Drilling, Well Construction and Production.
REQUIRED EDUCATIONS:
Bachelor degree in Business, Engineering, or equivalent
Required Experience:
7-10 years of experience in the offshore Oil & Gas industry
Work is performed in an office environment with controlled climate
Occasionally must be able to work in various weather conditions. Required to meet heavy deadlines.
Travel may be required up to 75% to other office locations, customer sites, and attending seminars, conferences, etc.
Must be a team player with good communication skills, both verbal and written.
Duties and Responsibilities:
Follows ASW-WFT business objectives as outlined in the country business plans.
Ensures compliance with the ASW-WFT Competence Assurance System.
Performs duties according to the documented Quality Policy and comply with all requirements of the Quality Management System, Standard Operating Procedures, Work Place Instructions, and HSSE policies.
Maintain contacts with established clients and perform sales activities/client follow-up.
Provide all clients with unsurpassed technical support.
Evaluate market requirements and competitor capabilities.
Assist management in budgeting activities including maintaining the business expense budget.
Evaluate marketability of our new technologies and make recommendations.
Assist in credit worthiness assessments and collection of any account deemed to be delinquent.
Prepare sales reports for weekly-monthly review by management.
Attend client contact functions where necessary.
Mentor and train less experienced company personnel.
Assist management in effective cost controls.
Contribute to marketing plans and marketing material.
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
Align ASW-WFT and customer objectives and goals
Update Customer Relation Management (CRM) Tool.
Ensures that client issues are dealt with in an efficient manner, informing the management of any problems that may arise.
Assist in the contract and contract renewals for new work for customers.
Review Change Orders and invoices, and payment collections as required.
Assist in developing ASW-WFT strategic business plan and gather all required data on competition and customer information including (E&P) spending
Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
Aware and in pursuit of opportunities for account growth and new business
Communicates goals and represent their interests to the team.
Provides regular two-way communication between customer & Weatherford, to provide strong team representation and set proper client expectations.
Understanding of company capabilities and service, and effectively communicates all offerings to customers
Maintain relationship with all key decision makers and understand customer’s buying style and process.
Ensure all Commercial processes are processed through CRM Tool to maximize efficiency of pricing & tendering
Required to work on a 24 hours call basis.
Work assignments carried out to the highest quality level.
Must understand and comply with quality, safety, and company policies of Weatherford.
Follow ASW-WFT Compliance policies
Performs various other duties as assigned by superiors within physical constraints of the job