JOB DESCRIPTION
The person fulfilling this role will be required to support the development and implementation of Weatherford ALS (Artificial Lift Systems) products and services by assisting staff and customers with product design, installation and performance evaluation of artificial lift systems. Customers include personnel at both WFT ALS field store locations and end user customers. The incumbent is also expected to provide technical expertise according to specified application or activity as a means of enhancing company profits and maintaining the market share of the business. The successful candidate would be available to relocate to various centers within Alberta in order to learn the business.
Primary Duties and Responsibilities:
Assistance to Operating Company production engineers and technologists in the development and implementation of artificial list systems.
Use of relevant well data along with appropriate software and other tools to evaluate and determine the best technical solution to produce the well based on the customers production on operational objectives.
Works with clients to troubleshoot problem wells, sharing information and developing strategies for corrective action and future product implementation to enhance product and well performance.
Assistance with the installation and operation of the product when needed.
Works with the Research and Development (R&D) team to develop and test new product based on industry and client requirements.
Monitor and track new product performance and customer feedback, relaying findings to the R&D team.
Develop and prepare, schools/training pertaining to Artificial Lift in order to educate internal personnel and clients; as well as designing product information and training videos.
Perform failure analysis on WFT manufactured products; based on historical operational, production history and through supporting destructive and non-destructive testing. The information is compiled into a report containing well bore servicing history, product failure descriptions and future product recommendations.
Provide technical support for ALS distribution field branches; aid sales representatives with questions and concerns related to deliveries, product availability, quality and other customer related questions.
Support and mentor, from a technical perspective, ALS employees as required
Review product performance in the marketplace to enhance product needs and requirements.
Work with and support all divisions of Weatherford to enhance market opportunity as well as liaising on regular basis with peripheral technical support teams to share information and apply knowledge.
Maintain and build relationships with internal and external customers, in order to promote Weatherford's business.
Support company goals and objectives and continual process and quality improvement initiatives.
Act as an ambassador for Weatherford interests at related oilfield functions during interactions with customers.
Continually investigate ways to grow and expand Weatherford's market share.
Successful completion of required mandatory safety training courses as designated by Weatherford
Compliance with all safety regulations and company policies
QUALIFICATIONS
Graduated from a post-secondary institution with a Petroleum Industry related degree or diploma.
Outgoing personality, great attitude, self-starter who is able to work with minimal supervision.
Valid Class 5 operators license
Solid base of computer skills. Capable of working with spreadsheets and graphing programs related to technical applications.
Demonstrated ability to discuss problems and negotiate mutual agreements with customers, manufacturers, distributors and other Weatherford employees.
Demonstrated ability to develop and maintain customer based relationships.
Demonstrated outgoing personality, relationship orientated, capable of networking in a variety of situations.
Safety minded individual and willingness for receiving both required and ongoing training as a condition of employment
Attention to detail and time management