The Requirements
Background
Finance Technology owns all of the technology that supports the Finance department within RBS, and is undertaking a number of multi-year investments to maintain, enhance and replace Finance system platforms. The Financial Accounting Technology team has ownership and responsibility for the technology used to store and generate core Financial data, including the core General Ledgers (GL) and related components that support the GL’s. Oracle products form a core part of the technology platform managed by Finance Technology, including the rollout of strategic components.
Role
The role of Technical Product Manager is to be the senior technology leader of the IAM (Identify Access Management) component within the Financial Accounting Technology team. The role encompasses working with cross functional strategic change initiatives that are going on within the Oracle estate, and includes the requirement to build a component roadmap, and manage technical delivery for the component to a number of stakeholders across a technical team.
The role will include the following:
To lead the IAM technical resources in the design/build/test of the IAM system
To assist with the planning and execution of IAM build tasks.
To assist with the planning of IAM testing.
To assist with the creation of the release and configuration management of the IAM solution.
To assist AM and FMW Support team in the triage and resolution of IAM system problems.
Liaison with RBS TS with regard to infrastructure problems that are not directly related to the Oracle components.
Assist in the impact assessment of solution changes.
To assist with planning and patching of the IAM solution.
Role Responsibilities
People
Performance Management: Comply with HR performance processes by agreeing objectives and fully participating in mid/full year performance reviews.
Career development: Be responsible for your own career development. Actively seek to develop your capability to best meet both the business and your own career needs. Take advantage of any opportunities to gain experience in different functions and geographies. Regularly upgrade your knowledge and skills via learning available through the M&IB Technology Academy portal.
Set measurable / challenging goals for self and team.
Participate in hiring activities.
Ensure development plans are in place for staff.
Customer
Client Focus: Ensure the Finance business requirements are kept foremost in mind and addressed in all your work. Maintain a good relationship with users by providing clear feedback on issues and user assistance.
Stakeholder Delivery: Be accountable for your delivery of commitments to stakeholders.
Reputation: Build, safeguard and uphold the reputation of RBS across all stakeholders.
Business Delivery and Financial Management
Deliver code that meets functional requirements within agreed timelines and adhering to stipulated software standards.
Own the design and development phases of projects and deliverables.
Deliver architectural & functional improvements that will have a positive impact to our Technology estate & business.
Ensure the documentation of detailed business requirements and technical specifications in relation to delivered solutions.
Provide as appropriate a 3rd line support capability and within that a timely resolution and or escalation of production problems.
Provide technical leadership in implementing scalable and robust system design.
Ensure delivery of software is conducted in a manner consistent with global deployment, and that all aspects for including, analysis, development, support and project reporting are accounted for.
Has a good understanding of the technical landscape both internally and in the market and wider industry.
Influence delivery plans and coordinate delivery across multiple projects/deliverables.
Ensure that the team develops and delivers software that is robust, maintainable and supportable.
Efficiency and Cost Management: Demonstrate a disciplined approach to cost management and operational excellence in all areas of work. Push back and query business requirements to ensure best value for money delivered.
Support continuous delivery of the Finance Technology Calculation Engine Platform through the Software Delivery Lifecycle: As required, define functional requirements, input to high level design of solution, specify technical solution and configure or write software. Define and execute unit tests and construct software, perform integration and regression testing. Plan deployment and execute post deployment checks.
Meet and improve technical engineering standards: Be aware of and follow development best practices. Where you can see improvements, challenge and continuously improve practices and processes.
Risk, Efficiency and Control
Supervisory Culture: Supervise direct reports and their activities effectively, including effective record keeping and documentation of key people issues. Ensure direct reports and management teams are competent and have clearly defined responsibilities, both collectively and individually in line with the five pillars of supervision excellence:
Tell employees what their jobs are
Tell them how to do their jobs
Show them how to do their jobs
Test that they have done their jobs properly
Incentivise for the job they have done
Line of Defence: 1st LD: To be accountable for owning and managing, within a defined risk appetite, the risks which exist in your business area.
Establish and maintain risk assessments to identify and assess the material risks that arise in their area of responsibility.
Comply with relevant Group Policies, testing and certifying the adequacy and effectiveness of their controls on a regular basis.
Conduct Risk: Be accountable for ensuring you understand, uphold and promote the Conduct Risk standard pillars:
Employee Conduct
Corporate Conduct
Market Conduct
Conduct Towards our Customers
Operating Disciplines and Controls: Follow information security and privileged access standards. Follow the relevant parts of the Finance methodology for project deliveries, demonstrating the relevant DX principles have been met. Provide clear recorded evidence to support passing the relevant Quality Gates in PMX and evidence requirements of DX.
Ensure team adheres to best practices and process including driving compliance to the clockwork framework, resilience and capacity planning.
Technical and architectural standards: Understand what technical and architectural standards are relevant and adhere to them.
Risk Culture: Demonstrate appropriate business and risk aware behaviours and comply with all statutory and regulatory requirements and RBS Group policies, including completion of all GPL modules each quarter.
Business Continuity: Contribute to <Global/Regional> <Product> <Front/Middle/Back> Platform Business Continuity Plans and participate as required in Disaster Recovery Tests.
Essential Experience: (Must have skills)
Experience of working on the complete Software Development Lifecycle.
Experience of source control tools – preferably with Subversion.
Development, design & admin skills in:
Oracle Identity Manager
Oracle Access Manager
Oracle Identity Federation
Oracle Internet Directory
Java design & development Skills.
General Oracle DB & SQL skills.
LDAP Directory design and admin skills.
Web Logic design & admin knowledge (including Clustering knowledge).
Oracle ‘Applications’ Security Model knowledge (e.g. EBS, Hyperion, OBIEE, SOA, OFSAA, etc..).
Basic Network Security skills.
Experience of working in a dynamic environment often with shifting priorities.
Front to back awareness of processes within an investment bank (from sales to back office).
Naturally takes into account the control and compliance requirement in everything he/she delivers.
Experience in Finance platforms.
Supplementary Experience: (Useful additional skills)
Experience of working in geographically dispersed teams.
Worked in Agile and Test Driven Development environments.
Good understanding of investment banking especially in the Finance area.
Experience and interest with Agile and Test Driven Development methodologies.
Certs/SSL/HSM knowledge.
RSA FIM knowledge.