The Business
We have been in India since 1921. With our in-depth local market knowledge coupled with our global network, we meet our clients‘ needs by bringing together capabilities including debt capital markets, international transaction services, FX and rates as well as providing balance sheet advisory and structuring. Our clients comprise blue-chip Indian corporations, leading multinational corporations, large financial institutions, the Indian Government and high net-worth Individuals. Using our global reach and drawing on the expertise of our local teams of professionals, we have led many of the biggest and most innovative landmark transactions in India for our corporate and institutional clients.
JOB PURPOSE
This role involves successful delivery of projects of varied sizes and complexities contributing to the overall strategic direction of the organisation.
Works with end-users and stakeholders to determine their strategic and operational needs by analysing business systems, products and processes and identifying options for improvement, enabling the business to achieve its goals.
Partnering with key business users in developing the strategy, plans, structure, policies and operations of that area in order to investigate and identify options for the improvement and innovation of business systems and processes and an outcome which is customer focused. Ensuring the needs of the business are met with the solutions provided by technology services.
PRINCIPLE ACCOUNTABILITIES
Responsibilities, Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
Business Analysis Tools & Techniques
Understand and assess business imperatives and goals, and articulating them as Information Technology needs.
** Gather business needs from business domains
** Discuss benefits of new business process design
** Compare and contrast business process designs, modelling tools and techniques
** Define business processes and their drivers
** Analyze process components to determine value added
** Identify gaps between current and future business environment
** Define processes required to achieve objectives and results
** Develop guiding principles and attributes to design streamlined business processes
** Identify business needs
** Link gaps between current and future business environment to measurable benefits (financial & non-financial) metrics
** Define guiding principles and attributes for designing key business processes
** Translate vision and strategy into core business processes
** Compare alternatives based on business goals and financial analysis
** Demonstrate expertise in process architecture to implement strategy
** Identify potential impact of change on profit/loss
** Effectively plan and allocate resources to meet business needs
** Deep understanding of business domain needs
** Develop new models / techniques for architecting business processes that set precedents
** Manage complex situations requiring leading edge solutions
** Exhibit leadership in staff development
** Collaborate with industry peers to identify new / unique opportunities /
COE
initiatives
** Uses IT strategy to drive adoption of business needs
Key Responsibilities Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
Project Management Methodologies and Tools
Develop a project work plan including tasks, schedule, effort, and resource assignments.
** Plan and manage own work effort to meet project timelines with client/stakeholders
** Document and communicate issues associated with own work
** Apprise Client of status, schedule variances and outstanding issues
** Suggest ways to better accomplish assigned tasks
** Define tasks and create team work plans jointly with client/stakeholders
** Delegate work to others and monitor progress
** Identify risk issues affecting work, progress and recommend solutions
** Provide timely performance feedback
** Identify risks and communicate risks to Client
** transition from requirements to solutions
** can write basic requirements documents
** can write complex requirements documents
** understands the distinction between business, functional and non-functional requirements
** Create a work plan containing scope and effort (work days)
** Develop realistic work estimates, financial budget and timelines
** Measure progress toward goals and revise work plan accordingly
** Review project deliverables for accuracy
** Recognize individuals and groups for their achievements
** Recognize and recommend the use of additional resources
** Allocate resources to meet business domain needs, financial objectives and personnel development needs
** Monitor performance, financials and staffing to assure the project is on schedule and budget
** Manage client expectations and needs
** Define critical path of project, anticipate potential obstacles and act to overcome them"
** Develop new project management techniques which set precedents and are adopted by others
** Identify opportunities for cross functional group participation
** Identify critical success factors for the project
** Evaluate risks when defining financial arrangements
** Determine staffing mix to ensure best results
** Work with business domain to ensure compliance"
Key Responsibilities Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
Project Management Methodologies and Tools
The provision of support and guidance on programme and project management processes, procedures, governance, tools and techniques to programme and project managers and their teams.
** Awareness of project management office and governance concepts
** Understanding of importance of project standards and consistency
** Assists with the compilation of project management reports. Maintains programme and project files from supplied actual and forecast data
** Aware of and may support project governance processes
** Uses recommended project control solutions for planning, scheduling and tracking projects
** Sets up project files, compiles and distributes reports
** Provides administrative services to project boards, project assurance teams and quality review meetings
** Provides guidance on project management software, procedures, processes, tools and techniques"
** Advises on the available standards, procedures, methods, tools and techniques
** Sets up and provides detailed guidance on project management software, procedures, processes, tools and techniques
** Evaluates project performance and recommends changes where necessary
** Contributes to reviews and audits of project and programme management to ensure conformance to standards"
** Define and designs standards, procedures, methods, and tools/techniques
** Sets organizational strategy for project governance
** Recognized as a thought leader in Project Office Management"
Business Process Design
Plan, design, build, monitor and improve business processes.
** Demonstrates understanding of business process design
** Demonstrates understanding of business process methodology
** Documents basic business processes
** Partakes in business process working sessions
** Documents and updates moderate business processes
** Adheres to business process methodology"
** Facilitates business process working sessions
** Documents and updates complex business processes
** Reviews and provides feedback on basic and moderate business processes
** Looks for and identifies opportunities for business process improvement"
** Monitors business process performance
Key Responsibilities Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
** Ensures business processes meets needs of the business
** Reviews and provides feedback on complex business processes
** Looks for and identifies opportunities for business process improvement
** Develops and maintains business process policies and procedures
** Aligns business processes policies and procedures with business needs
** Identifies opportunities and makes improvements to business process policies and procedures
** Determines business process performance benchmarks
Solutions Design (applying standards, design and delivery methods)
Identify, verify and document requirements (business, functional and technical) to support development of technology and/or business-driven technology solutions
** Displays understanding of tools, methods, processes and techniques used to gather requirements
** Displays awareness of requirements categories including user, functional and technical
** Displays basic understanding of interviewing techniques
** Identifies data needed to support business requirements
** Partners with business in gathering requirements using standard tools, methods and procedures
** Facilitates identification of documentation and requirements with end users or business
** Organizes and document requirements (i.e., interview templates and process maps)
** Schedules and holds inspections of own requirement work objects
** Validates that all requirements have been gathered and met to avoid rework
** Conducts focus groups, etc. to gather requirements
** Integrates multiple user area requirements into overall requirement document
** Identifies impact of proposed requirements and provides guidance regarding issues
** Identifies process improvements/opportunities from the requirements
** Identifies inconsistencies, gaps and conflicting requirements
** Recommends different approaches to gathering and documenting requirements to meet the needs of different projects
** Determines if requirements are optimal to support business processes
** Identifies changes needed to support user requirements
** Works with TS to translate business requirements into functional specifications
** Participates in business requirements inspection
** Examines the entire business application from aspects of workflow and end user
** Makes recommendations and decisions when gaps, conflicts or inconsistencies exist in the requirements
Key Responsibilities Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
** Develops improved processes to gather and communicate user requirements
** Reviews business requirements from multiple user areas to ensure compatibility and eliminate conflicting needs
** Implements new processes and tools to gather requirements
** Identifies all points of contact from the system perspective and establishes contact with necessary players
** Establishes/manages business requirements
** Provides input to final recommendations for technology solutions to meet business requirements
** Identifies requirements gathering tools for enterprise
** Identifies and develops improvements to the requirement gathering process
Solutions Design (applying standards, design and delivery methods)
Identify, develop and introduce solutions that support the business. Exhibits business application expertise to understand and support business strategy appropriately.
** Identify and describe basic solution requirements
** Define simple, maintainable processes
** Conduct and document user interviews
** Document volume, frequency and response time requirements
** Define the business requirements the solution should execute
** Ensure business domain requirements meet business needs
** Validate against requirements
** Design and define maintainable processes
** Identify design issues and recommend possible solutions
** Identify project changes in order to asses and communicate impact
** Manage work plan
** Asses user requirement information for accuracy and completeness
** Specify deliverable to be produced during the design effort
** Integrate functional design with overall architecture to support user requirements"
** Define solutions that supports business strategies
** Recommend functional and quality requirements based on business need that negotiates the trade offs between quality criteria
Key Responsibilities Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
Analytical Tools
Using the most appropriate tools available to identify, evaluate, interpret and present data so that it can be used for business decisions. It includes programmes to sort data to identify patterns and establish relationships
** Has developed skills in using analytical tools
** Possesses sufficient fundamental proficiency to successfully use tools available to complete tasks of moderate difficulty
** Can identify data values and data sources. Is familiar with utilising tools for data modelling
** Is able to identify appropriate tools to use for work set
** Demonstrates mastery in technical usage of analytical tools and able to use to advanced level
** Using the tools available can design a logical data model or object model of simple to moderate complexity
** Is knowledgeable in the use of tool developments and actively keeps abreast of changes and knowledge of same
** Can identify new methods of completing tasks with tools available
** Demonstrates the uppermost levels of expertise in usage of tools for data analysis
** Is able to design a complex logical data or object model
** Can recommend developments to tools / or programmes to support data analysis
** Has knowledge of industry standard tools in support of data analysis and can implement new data analysis strategies in line with new developments or tools available in support of business goals
** Is a recognized expert and authority in data analysis
Key Skills & Knowledge
Roles
Business Analyst
Senior Business Analyst
Lead BA/ BA Team Manager
Unit Lead BA
Domain Expertise
Deep Understanding and Industry Expertise in these areas
- Retail Banking - Corporate Wholesale Banking - Wealth Management
- Global Payments - Banking Regulatory Compliance - Transitions & Migrations - Divestments
- Lean and Process Improvement in Banking
At least 1 of the above