Akamai Technologies/San Mateo, CA (CA)
Senior Technical Project Manager
Location: US-CA-San Mateo
Posted Date: 7/17/2012
Cost Center: 641
Category: Professional Services
ID: 5910
About the Job
Technical Project Managers are a part of the Akamai Professional Services team and work directly with Akamai's clients to deliver Akamai solutions. TPMs lead and manage the integration of customers' web sites with the Akamai network. They are involved from early in the pre-sales cycle (proposals and trials) through implementation and customer sign-off. TPMs must have a full understanding of development methodologies, consulting best practices, and common web and application architectures.
This position requires a strong technical background, excellent client and project management skills, proven ability to do hands on technical work when needed, and ability to lead technical projects and technical teams. Successful candidates must be action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
About the Team
Recognizing that an organization's approach to its Internet initiatives is developed long before implementation and is an on-going exercise long after go-live, Akamai Professional Services offers consulting services that address all phases of a customer's Internet strategy.
Akamai's Professional Services team calls upon its Internet expertise to architect the optimal solution for the unique business and technical requirements of our customers. Through its proven methodologies and processes, this highly experienced team of consultants has implemented effective solutions for over 3,700 Akamai customers.
Responsibilities:
- Work independently or lead small technical teams with Akamai enterprise customers to evaluate their web architecture and deliver the appropriate integration solution. This includes, but is not limited to, evaluating the customers' content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers' business and technical requirements.
- Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and timelines for integration. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables.
- Create and manage to proposals, Statements of Work and detailed project plans for customer integrations including timelines and effort estimates.
- Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve issues that arise during customer trials or integrations.
- Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
- Track and document status and time spent on customer integrations.
- Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of integrations.
- Review quality of customer integrations.
- Support and train technical team of Partner organizations.
Qualifications:
Basic Qualifications
- Bachelor's degree in MIS / CS or Bachelor's degree, or relevant field experience.
- Minimum 5 years of IT solution delivery experience within a consulting organization including experience as a project technical team lead or technical project manager.
- Minimum 4 years of experience in technical pre-sales/sales engineering, consulting, and/or other customer facing role consulting on, delivering technical products or services.
- Minimum 4 years of experience in Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design.
Desired Qualifications
- Minimum 2 years experience working on and managing enterprise scale J2EE or .NET projects with direct client exposure.
- Master of Science degree in MIS / CS a plus.
- At least some J2EE or .NET coding experience a plus.
- Experience in one or more web development languages, methodologies, and / or architectures. Candidate should be able to teach a class or provide training and mentoring in these technologies.
Other Information
- Is relocation available for this position: No
- Is US Citizenship required: No
- Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.
About Akamai:
No one carries more of the world's Web traffic than Akamai, so working with Akamai means you're helping some of the world's best known brands succeed in bringing any experience to any device, anywhere. Cloud computing, SaaS, eCommerce, online entertainment and dynamic personalized experiences are all fueled by Akamai technology. Join Akamai and you join a culture that's extremely intelligent, strongly supportive and passionately committed to delivering world-class solutions. Some of the best minds in business, mathematics, and engineering work at Akamai – leading, learning and shaping the future of the Internet.
Contact us!
If you're excited by Akamai and would like to help change the online landscape please apply. No time to apply? Join our Talent Community.
Akamai Technologies is an Affirmative Action, Equal Opportunity employer (M/F/D/V) that values the strength that diversity brings to the workplace.
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