Save The Bay/Oakland, CA (SF Bay Area)
Save The Bay is seeking a smart, reliable, web-savvy collaborator for a part-time position managing our online communications platforms.
We're looking for a part time Online Communications Associate who can work 16 hours per week, so this could be a great match for a freelancer or consultant who wants to add some stability the mix.
On our team, you'll work with a couple dozen sharp, passionate colleagues; you'll be part of a high-functioning organization that genuinely has its act together; and you'll work in downtown Oakland right near BART with a killer view from your office. You'll also be part of a 4-person communications team that cranks out good work, and have a ton of opportunity to make a difference in the world at a super exciting time for the organization.
You're probably a good fit if:
• Unfamiliar tech doesn't faze you because you pick new platforms up so easily
• You understand the differences between coding a web page and an HTML email
• You like geeking out about A/B testing and Google Analytics
• You have big ideas, but aren't above slogging through boring web-page updates once in awhile
• Climate change really ticks you off
• You <3 SF Bay
• You're enjoyable to work with
Responsibilities:
Web technology lead (60% - approx.. 10-12 hours/wk)
- Develop, test and troubleshoot online communications content and functionality across multiple platforms (core website and microsites, email marketing tools, online advertising, social media, etc.)
- Keep Save The Bay's web content up-to-date (our principal platforms are Drupal, FormAssembly, and Wordpress) and implement new features, graphic enhancements, navigation improvements, and technology migrations as necessary
- Manage web contractors and vendors (back-end developer, designers, domain and hosting services, etc) and tech services (e.g., Optimizely, Captcha, Akismet, etc)
- Continually move the organization toward appropriate technologies and best practices
Testing, reporting and analysis (30% - 4 hours/wk)
- Develop and implement testing frameworks to maximize effectiveness of online efforts.
- Create and maintain an online-communications dashboard analyzing key metrics in web traffic, email performance, email-list health, and social media insights; Provide actionable recommendations on strengths, weaknesses, and new opportunities
Online promotion (10% - 0-2 hours/wk)
- Manage online advertising accounts, including Google AdWords, Facebook advertising
- Manage web and social-media promotion apps or platforms
Qualifications:
- Three years of experience online communications in a fast-paced, creative environment
- Proficiency with HTML, CSS, Drupal, WordPress, FormAssembly, Photoshop
- Proficiency with analytics and testing (Google Analytics, Optimizely, etc)
- Fluency with email-marketing platforms (iContact, etc), email deliverability issues, and the unique requirements of coding HTML for email templates
- Strong familiarity with Salesforce or other enterprise CRM
- Superior skills in troubleshooting technical issues
- Natural comfort with emerging online technologies
- Experience working web developers and designers
- Exceptional command of current web technologies, tools, and best practices, including but not limited to web site management, email marketing, social media, and analytics
- Ability to complete projects on tight deadlines and rapidly respond to new developments
- Exceptional reliability, productivity, and attention to detail
- Strong opinions balanced by a willingness to collaborate and compromise
- Clean background check
- Basic graphic-design skills and proficiency are a strong plus
- Valid California driver's license and clean motor vehicle report
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