At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.
ASSISTANT BRAND MANAGER – COLAS
JOB SUMMARY:
Support the Marketing Manager and Operations team in the delivery of long-term volume & profit flow and increase the long-term value of the brand.
KEY DUTIES/RESPONSIBILITIES:
Supporting the marketing and Operations team (40%): Applies & executes agreed marketing plans and procedures; ensures timely implementation and tracking of key projects; implements & monitors required tracking procedures to ensure proper execution of promotional activities; aadheres to qualitystandards across all brand initiatives; monitors plan execution in consistency with TCCC standards; provides support to bottlers in implementation; understands and applies KO Marketing process and procedures; support development and implementation of communication initiatives; Help protect integrity of brand/trademark.
Gathers and analyses brand performance data (20%): Monthly analysis of market share figures; quarterly analysis of BHT figures; Media schedule monitored and variances managed; Brand Health Monitor maintained and distributed; Brand History record maintained; monitor brand health; Conduct desk top research.
Supports the management of brand budgets (20%): Monitor DME and brand KPIs on monthly bases; follow finance SAP guidelines on DME tracking
Brand Management/administration (20%) – Manages Brand Office Administration.
FINANCIAL/JOB SCOPE:
Role has no financial accountability
Assist Brand Manager in tracking & reporting totals for: Unit cases, Gross Profit, DME, Brand Contribution, brand love
ORGANIZATION IMPACT/ INFLUENCE:
Medium to Low Level Strategic/Operational Interaction with: Senior Brand Manager,Franchise Marketing Mgr Brand Mgr, Marketing/Operations Teams, supplier/agency account team, Bottler teams
Nature and Purpose of the Interaction: Manage brand office administration and day-to-day issues; support the brand manager in the development and implementation of brand marketing plans to deliver sustainable system profit growth.
RELATED JOB REQUIREMENTS/ QUALIFICATIONS:
Technical Skills:
Control Brand Office Administration
Develop Brand Plan Inputs
Support Communication Activities (where relevant)
Implement Brand Promotional Activities
Advertising and research processes
Budgeting
Leadership Behaviors: Leader of Self
Drive Innovation – Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation).
Collaborate with the System, Customers and Key Stakeholders – Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler).
Act Like an Owner – Deliver results, creating value for our brands, our System, our customers and key stakeholders.
Inspire Others – Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
Develop Self and Others – Develop self and support others’ development to achieve full potential
Required Experience
2 years brand marketing experience preferably in a FMCG environment.
Preferably participates in the Graduate/recruitment programme as an assistant for 2 years.
EDUCATIONAL REQUIREMENTS:
Bachelor’s Degree
CULTURAL DIVERSITY:
Has personal/professional skills suitable to work in a collaborative working situation, in which different viewpoints from a range of stakeholders needed to be taken into account to arrive at a productive solution.
Fluent in English and French
ANALYSIS:
Business issue- – Collation & analysis at brand level across markets in geography; managing new processes and procedures
People issues – collaboration & teamwork within a virtual team
TRAVEL REQUIREMENTS: 5%-15% travel within Business Unit
ADDITIONAL INFORMATION:
This is not necessarily an entry level position into marketing. The role requires a degree of marketing and operational experience. The level of support provided to the Marketing Manager and Operations team will be dictated by the individual’s experience.
SENIOR BRAND MANAGER – STILLS
JOB SUMMARY
Lead the development & execution of marketing strategies & plans for the brand to maximise long-term volume & profit flow and increase the long-term value of the brand.
Responsible for Brand P&L, accountable for delivering UC, GP, DME and Brand Contribution goals, managing the set up and day-to-day execution of brand plans, recommending and implementing corrective/adjustment actions up/downside to optimize effectiveness and ensure achievement of targets.
Nurture an effective working relationship with Franchise/Business Unit/SBU supporting service units and the Bottler(s) and lead proper field execution of marketing strategies.
Lead, motivate and develop capabilities of the Brand Team (where applicable).
KEY DUTIES/RESPONSIBILITIES
Strategic Thinking/Planning (25%) – Develop a 3-year portfolio strategy for the brand . Ensure maintenance of brand equity in all initiatives; Develop and communicate the Annual Brand Plan in line with the ABP Process; Communicate and drive Strategy across the business unit; Challenge all aspects of the marketing mix in terms of understanding and awareness of consumer & customer trends and their impact on brand strategy and plans; Manage brand as a business in terms of drivers, opportunities and return; Use financial insight to make principle based strategic decisions which benefit the business unit; Align strategy (with all key stakeholders, including bottlers) across the business unit to ensure value for the system; Guardian of the integrity of the brand/trademark; develop and maintain competitor intelligence; .
Deliver results (40%) – Develop and manage brand team (where applicable) to support strategic direction; Establish and drive brand volume, share, and profit objectives; Anticipate situations and develop approaches that maximise the business opportunities; Integrate all marketing efforts (advertising, promotions, experiential, marketing assets…) within a consistent overall brand plan, including business unit and SBU Spe…t Support teams; Define marketing DME requirements and proper allocation across the Marketing mix elements; Ensure all brand strategies and plans are consistent with SBU deliverables and business objectives; Actively observe and ensure adherence to quality standards across all brand initiatives across the Franchise; Ensure advertising executions meet agreed success criteria across business unit/SBU; Provide support to countries/territories/clusters (where applicable) in planning & implementation; apply all agreed KO Marketing Process and Procedures; tactical plans are developed and monitored for delivery against strategy; marketing plans implemented, monitored and evaluated in line with Brand Plan; Tracks and analyses brand performance and initiatives.
System Alignment (20% )- Build Bottler commitment to the annual marketing plan covering consumer and operational marketing objectives; Develop with the Bottler, through marketing operations teams, an effective implementation plan for all marketing activities; Implement appropriate tracking procedures to ensure proper execution of these activities; Monitor plan execution in consistency with TCCC standards; Ensure seamless consumer marketing information flow within the system (from/to Bottler and within TCCC departments).b
Talent development (15%) where applicable – Conduct audit on marketing personnel against agreed role descriptions and competencies; Build skills within the brand team in all areas of the Marketing Mix driven off an RGM planning mindset & integrated BPPC execution.
FINANCIAL/JOB SCOPE:
Accountable for Brand P&L
Brand totals for: Unit cases, Gross Profit, DME, Brand Contribution
Brand health measures
ORGANIZATION IMPACT/ INFLUENCE:
Extensive Medium to High Level Strategic/Operational Interaction with:
DMD, Business unit Strategic Marketing Manager, Business unit and SBU Spe…t teams, Franchise Marketing teams (where applicable), Bottler senior managers, supplier/agency mgmt. & account management, Channel marketing
Nature and Purpose of the Interaction: Develop and align brand marketing and business strategies and plans to deliver sustainable system profit growth.
SUPERVISORY RESPONSIBILITIES:
Direct Reports ( Position Titles, not names): Brand team (where applicable – e.g. Assistant Brand Mgrs & Brand/Marketing Assistants)
Supporting Service: Marketing Operations Teams
RELATED JOB REQUIREMENTS/ QUALIFICATIONS:
Technical Skills:
Develop Brand Plan
Maintain Brand Essentials
Develop and Implement Promotional Activities
Activate Brand Mix
Manage Brand Communication Strategy
Secure Bottler Integration
Manage Commer…ation Process
Manage Research Process
Leadership Behaviors: Leader of Others
Drive Innovation – Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation)
Collaborate with the System, Customers and Key Stakeholders – Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)
Act Like an Owner – Deliver results, creating value for our brands, our System, our customers and key stakeholders
Inspire Others – Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
Develop Self and Other – Develop self and support others’ development to achieve full potential
Required Experience
8 years brand marketing experience in a FMCG environment. Experience of managing people will be beneficial.
EDUCATIONAL REQUIREMENTS:
Bachelor’s Degree
CULTURAL DIVERSITY:
Has worked most of his/her career in a collaborative working situation, in which different viewpoints from a range of stakeholders needed to be taken into account to arrive at a productive solution.
ANALYSIS:
Business issues (full spectrum) – brand level across markets in geography
People issues (full spectrum)
TRAVEL REQUIREMENTS:
Significant travel may be required (depending on Franchise)
ADDITIONAL INFORMATION:
Brand Manager and Senior Brand Manager role has the same core competencies. The influencing factors for a Senior Brand Manager role will include time in business, strategic importance of brand, contribution of brand to total business and the like. Within the Franchise environment a higher degree of strategic direction will be provided by the Business unit, meaning the focus of the Franchise Brand Manager will be on shorter term plans.
CUSTOMER & COMMERCIAL MANAGER
JOB SUMMARY:
Develop a long term value based commercial leadership strategy for the Franchise to maximize profitability across the current and future brand, pack and channel portfolios. Ensure this strategy takes into account key Business Unit, Bottler and Customer stakeholders by aligning with them throughout the process and inspiring system passion for the co-created strategic direction. Ensure that a value-based dialogue permeates the organization thereby moving away from short term volume based outlook.
Lead and inspire the Franchise to introduce and scale segmented execution as a way of measuring the chosen Customer & Commercial Leadership strategy whilst driving competitive advantage and speed to market at an outlet level. Build feedback loops into the execution system to ensure it becomes a virtuous process.
Strategically leads the implementation and deployment of RGM in the Franchise, as a fundamental competitive advantage for the System, supported by world class capabilities, tools, and processes to drive continuous performance improvement and accelerate growth in business results through the expansion of revenues and superior execution – Assessment and input from TCCC and external Best in Class Companies.
Responsible for developing in conjunction with designated Business Unit Marketing Operations and bottlers the segmented execution Strategy to be implemented throughout the Business Unit
Revenue Growth Management Capability: Exists for the Systems to sustainability accelerate capabilities to optimize System profit growth, driving revenues while growing share of value, share of volume and securing a fundamental competitive advantage
KEY DUTIES/RESPONSIBILITIES:
DEVELOPMENT AND USE OF OPPORTUNITY AND REVENUE MAPS
Uses opportunity maps to integrate customer-cluster (channel), shopper purchase behavior, and competitive analysis into consumer understanding, and develops revenue map to prioritize the opportunities.
SEGMENTED 0-BPP-C ARCHITECTURE BY CUSTOMER CLUSTER (CHANNEL)
Develops System O-BPP-C architecture which is differentiated by customer-cluster (channel) taking the following into account.
Opportunity and revenue maps by country derived from a CBL study.
The current and future brand portfolio and individual brand footprints as they relate to consumer need states identified in the CBL.
Pack roles from both a KO system point of view as well as a consumer point of view specifically as it relates to elasticity versus competitors and pricing rules of engagement. From pack role research provide input into the annual price increase through price demand curves by pack using brand Coca-Cola to normalize the data.
Thorough understanding of the competitive landscape by country and bottler drive pricing competitiveness by brand and pack.
Be responsible for the interrogation of the CBL data to segment consumers into natural clusters that represent the entire population of every country in the Business Unit. Align the use of these consumer clusters with consumer marketing department in order to maximize communication strategies.
DRIVING PROFITABLE OCCASIONS
Developing strategy and programs to increase consumption in profitable consumption occasions with particular emphasis on Immediate Consumption (IC).
Develop and implement an Immediate Consumption package strategy that drives clear IC growth and contribution ahead of FC packages. This strategy should take into account new pack innovation and its impact on production capability, capacity, Capex requirements and ROIC.
Fully understand and leverage all shopper related insights in order to exploit shopping missions and maximize system value.
Identify the top three profitable consumption occasions by channel and ensure effective brand communication as well as channel exploitation of every such occasion.
EXECUTION TRACKING, ANALYTICS, CONTINUOUS LEARNING AND SPEED TO MARKET
Tracks key performance indicators at a detailed level customer-cluster (channel), brand, pack, price, region, account and outlet-level, and develops action plans to improve performance
Lead the development of a segmented picture of success by channel and ensure execution through the bottling system. This POS should be sold in to bottler ownerships at the highest level and then be tailor made for every geography as it is rolled out.
Fully develop a rollout plan by country and bottler ownership for RED in order to pilot and scale segmented execution principles. Develop a capability building curriculum that will assist bottler staff with the heightened demands that the RED process requires. Align the sales force remuneration systems with bottler management teams in order to ensure that correct behavior is driven at an outlet execution level.
SALES FORCE INCENTIVES ALIGNED TO EXECUTION
Sales force is clearly and properly incentivized to drive System profitability
ORGANIZATION IMPACT/ INFLUENCE:
The level of contact is senior both within and outside of the Company
Within the Company it includes interaction with the Business Unit Leadership Team and their direct reports
Across the Coca-Cola System, it includes bottler Managing Directors, Operations and Marketing Directors, General Managers and Key Account Managers
Outside the Company, it includes the senior management of the customer within their regional structures.
The nature and purpose of the interactions is to share TCCC customer and commercial vision and inspire its adoption, to nurture customer’s willingness to work with the Coca-Cola system and the systems support to reciprocate. Rally cross-system support behind value building customer development and effectively perform the job requirements as listed above
SUPERVISORY RESPONSIBILITIES:
This position brings a particular challenge since it is a newly created role to accelerate learning and development in the Commercial area.
It is expected to apply the new network approach pursued throughout the Business Unit and Africa Group in coordination with Center (Atlanta) teams.
Supervisory responsibilities: One Commercial Excellence Manager
RELATED JOB REQUIREMENTS/ QUALIFICATIONS:
Leadership Behaviors: Leader of Others
Drive Innovation – Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation)
Collaborate with the System, Customers and Key Stakeholders – Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)
Act Like an Owner – Deliver results, creating value for our brands, our System, our customers and key stakeholders
Inspire Others – Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
Develop Self and Other – Develop self and support others’ development to achieve full potential
REQUIRED EXPERIENCE
+10 -12 years of experience combining Consumer Marketing, Trade Marketing, Account Management, Category Planning, Franchise Leadership or Revenue Growth Management.
REQUIREMENTS:
Bachelor’s Degree (MBA Preferred)
Executive Management Programs (In-house or Other)
Proven knowledge and experience in sales, marketing, and customer management.
Fluent in English and French
CULTURAL DIVERSITY:
Responsibility and Interaction with:
Countries with population comprising vastly different cultures and languages
French as Primary Language
ANALYSIS
Balancing needs of Customers/Company/Bottlers in negotiations to ensure win-win, collaborative partnership in an environment of natural tension.
Resolving differences between customer marketing, operations and consumer marketing to ensure best customer and consumer orientated solution
Developing an agenda to advance knowledge in the key areas of responsibility (e.g. RGM)
Moving from objective to a well articulated plan of action; by mapping, formulating and bringing into achievable steps all opportunities within area of responsibility.
Create new approaches to develop the necessary capabilities through CEWA and EAG to support the development of Collaborative Customer Relationship Management (CCRM) and Shopper Merchandizing & Marketing (SM2)
Develop an effective framework and process to improve RGM capability across the Franchise.
JUDGEMENT AND DECISION MAKING
Typically in the form of broad goals or areas of accountability. Substantial latitude for independent action in determining how to accomplish goals.
Identifies value creation initiatives and connects them with the local strategies and business plans.
Sets the agenda and the work plan for the development of RGM, Immediate Consumption Strategy across the Franchise
Responsible for identifying local value creation initiatives with the customer marketing teams and connecting them with the local strategies and business plans. This requires extensive work in the market with the customer marketing teams
WORKING CONDITIONS:
Significant travel within the franchise is required.
Good working conditions
TRAVEL REQUIREMENTS:
Minimum 50% of time
PERFORMANCE ANALYST
JOB SUMMARY:
The purpose of this job is to support the Franchise Strategy & Business Performance Manager to continuously evaluate the business model and system in a changing environment, innovating the current business model and supply chain to create differential advantage, creating and evaluating strategic options that stretch the enterprise beyond its boundaries, and help in making choices in its resource allocation to keep the enterprise fit and flexible to withstand expected/unexpected changes in the environment over a long period of time.
This is accomplished by supporting the Business Planning process for the Franchise and ensuring alignment with key bottlers.
Another fundamental expectation from the job is to support with ongoing evaluation, reporting and management of business outcomes in line with strategic direction and short-medium term objectives
This is also accomplished by supporting key strategic projects which are usually multi functional and across the system
KEY DUTIES/RESPONSIBILITIES:
Support the Franchise Strategy & BP Manager in the development of short- and long-term business strategy for a business unit or department that are comprehensive, realistic and aligned with broader Company and business unit plans.
Develop and maintain partnerships with internal management stakeholders in order to provide insights on key business parameters and levers for growth that will facilitate and influence business decision-making.
Support the Franchise S & BP manager in the preparation of presentations as required – Business Plans, Strategy Plans, Mid-year and Quarterly Reviews, Operations Review, etc.
Work with the Franchise Strategy & Business Performance to plan quarterly business review meetings for the Division
Provide business analytics to enable the management team put together relevant project charters and/or business cases in order to secure resource commitments from Senior Management for the execution of planned initiatives.
Build and develop relationships with peers and others to exchange feedback on process issues, identify and/or solve problems, anticipate and assess business needs that will drive business results.
Participate in operating meetings (e.g., division and group planning meetings, individual strategy sessions) to gain an understanding of operating environment and business needs.
Rigorous submission of Franchise, Business Unit and Group reports, where applicable. www.nigerianbestforum.com
Manage market intelligence database e.g. macroeconomics indicators, external factors, competition, etc.
FINANCIAL/ JOB SCOPE:
Data / information accuracy
Process Efficiency (Cycle times), Compliance with Charters of Authority based on internal audit,
Policy / Procedure compliance,
ORGANIZATION IMPACT/ INFLUENCE:
Extensive Strategic / Operational Interaction with
Strategy & Business Planning Director and Franchise Strategy & Business Performance Manager
Franchise Directors, Franchise Marketing, Franchise Operational Marketing and Franchise Financial Services Manager
Business Unit Performance Management Function – Performance reporting
Group Reporting (As applicable)
Information Systems – systems maintenance
External Interaction with:
Bottlers – Data collection / information verification
Service Providers – Systems maintenance
Nature and Purpose of the Interaction:
Scheduled, regular and ad-hoc contact
RELATED JOB REQUIREMENTS/ QUALIFICATIONS:
Technical Skills:
Analytics and data manipulation
Statistical reporting (numerical and written)
Attention to detail
Excellent working knowledge of MS Excel, Power-Point, Word
Analytical thinking and effective communication and influencing skills
Leadership Behaviors: Leader of Self
Drive Innovation – Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation).
Collaborate with the System, Customers and Key Stakeholders – Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler).
Act Like an Owner – Deliver results, creating value for our brands, our System, our customers and key stakeholders.
Inspire Others – Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
Develop Self and Others – Develop self and support others’ development to achieve full potential
REQUIRED EXPERIENCE
3 – 5 years experience in FMCG environment
Ideal candidate is one who has worked as a Sales Analyst within the System.
Ability to work in a fluid organization setting where the focus is the initiative (work); ability to support multiple work streams at the same time.
EDUCATIONAL REQUIREMENTS:
B.Sc. Degree in Business Administration / Economics / Statistics / Finance
Fluent English language ability
CULTURAL DIVERSITY:
Responsibility and Interaction with:
v Local Franchise Office Associates and Leadership teams
v West Africa: English as primary language & French advantageous,
ANALYSIS
Getting to know what exactly are the information requirements in the business units
Establishing credible sources of information
Getting the information itself
Understanding and use of several forecasting tools are critical
Responsibility for ensuring that the Company’s ethics, standards and policies are at all times maintained within the field of responsibility
Information Accuracy and sensitivity to critical business information
JUDGEMENT AND DECISION MAKING:
Joint accountability in the implementation and completion of key strategic projects.
TRAVEL REQUIREMENTS:
On an ad-hoc basis
KNOWLEDGE AND INSIGHTS MANAGER
JOB SUMMARY:
Provide the Franchise with leading edge consumer insights, research processes and tools that facilitate decision-making against business needs and provide in-depth understanding of market dynamics and consumer needs/wants/insights
Utilise understanding of consumer insights and global trends in order to identify key issues and opportunities for profitable brand growth
Determine appropriate market research methodologies and techniques by leveraging input from research suppliers and internal experts to derive optimal research protocols
KEY DUTIES/RESPONSIBILITIES:
Assess strategic consumer opportunities that are currently untapped by the System and leveraging consumer research in order to identify new volume and profit growth areas (e.g. new beverage sub-categories, new package opportunities)
Steward the development and implementation of insights, research processes and procedures across the Franchise
Oversee all Franchise research initiatives and lead function’s capabilities (Agencies and People) to ensure they deliver against business needs
Establish and maintain a Brand/Consumer/Customer and Competitor knowledge base to support consumer and business strategies through Market Intelligence
Work with the Business Planning Team to facilitate management decision guidance by developing and testing hypotheses based on business knowledge (quantitatively and/or qualitatively)
Ensure global/BU-wide learning’s and trends are reviewed and shared across the stakeholders within the System
Support the development of Franchise Business Plans and Strategic Management Reviews for categories and brands
Develop and Manage the Research Budget
Analyse and interpret research results to deliver business case needs
Negotiate contracts with third parties in order to provide the Company with necessary marketing opportunities and services
Lead the development of research capabilities and understanding within the brand team
FINANCIAL/ JOB SCOPE:
Accountable for Research Budget
ORGANIZATION IMPACT/ INFLUENCE
Extensive High Level Strategic / Operational Interaction with: CEWA BU Marketing Director, Global & Group Brand/Function Directors, Franchise Marketing & Operations Teams, Bottler Management
Nature and Purpose of the Interaction: Provide leading consumer and business insights to facilitate achievement of planned objectives
SUPERVISORY RESPONSIBILITIES:
Direct Reports ( Position Titles, not names): None
Supporting Service: Marketing Team, Research Agencies
LATED JOB REQUIREMENTS/ QUALIFICATIONS:
Technical Skills:
Establish and Drive Research Management within the franchise
Identify, Modify and Implement Research Tools
Monitor Implementation of Research Process
Support Insight Development
Leadership Behaviors: Leader of Others
Drive Innovation – Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation)
Collaborate with the System, Customers and Key Stakeholders – Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)
Act Like an Owner – Deliver results, creating value for our brands, our System, our customers and key stakeholders
Inspire Others – Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
Develop Self and Others – Develop self and support others’ development to achieve full potential
REQUIRED EXPERIENCE
7-8 years job experience, at least 5 years as a Research Manager in FMCG or Consumer Research industry.
EDUCATIONAL REQUIREMENTS:
Bachelor’s Degree
CULTURAL DIVERSITY:
Has worked most of his/her career in a collaborative working situation, in which different viewpoints from a range of stakeholders needed to be taken into account to arrive at a productive solution.
ANALYSIS:
Marketing Research Application: Ability to leverage research results into actionable marketing and business needs
Forecasting: Knowledge of and ability to apply information and procedures used to forecast consumer behaviors
TRAVEL REQUIREMENTS:
Significant travel may be required within and outside the Franchise
COMMUNICATIONS MANAGER
JOB SUMMARY:
Play a key role in the development and implementation of effective communication and stakeholder engagement strategies to grow the reputation of our Company and Brands and support the business goals in Nigeria.
Boost the Company’s communications impact across the media spectrum (print, broadcast and social) to increase awareness and recognition of the economic and social impact of the Coca-Cola business and engage our various audiences.
Champion Ambassadorship through leveraging internal communication (including Coca-Cola Journey) and volunteering opportunities to inform, engage and inspire our system associates.
Engage and collaborate with the bottling partner as appropriate on system and external communication initiatives.
Monitor and evaluate the impact of our communication on the company’s reputation
Support Sustainability communications work for our key initiatives, including 5by20, RAIN, PET Recycling
KEY DUTIES/RESPONSIBILITIES:
Manage corporate communications, including developing publication, video and advertising materials as well as employee communication and engagement. – 20%
Manage media relations, including leveraging traditional and social media to optimize the Company’s communications reach and impact. – 20%%
Support the Consumer Marketing function with effective Brand PR planning and execution. – 15%
Identify review and recommend strategic sponsorship and partnership opportunities to support the Company’s sustainability commitments and drive corporate visibility and reputation. – 15%
Plan and manage internal and external company events, including post event evaluation and reporting. – 10%
Develop, nurture and leverage strategic relationships with key stakeholder groups and relevant individual influencers and decision-makers. -15%
Manage the PAC Function budget, ensuring value optimization and compliance with the Company’s policies and processes. 5%
COMMUNICATION COMPLEXITIES:
Extensive High Level Strategic/Operational Interaction with: Traditional and social news media, Agencies/ Suppliers. The role will be responsible for monitoring and reporting on our social media mentions and ensuring appropriate response to issues in line with company policy; as well as managing relationships with suppliers, including PR and Creative agencies, ensuring compliance with the company’s Supplier Guiding Principles and Procurement and Payment Policies
Nature and Purpose of the Interaction: To support the Public Affairs and Communications Manager in developing, implementing and measuring initiatives which enhance and protect the Company’s image and reputation.
ANALYSIS:
Issues management in Media, Government and Community relations – should possess the requisite personal and professional skills and be able to leverage Company resources to effectively manage issues. The incumbent will support the IMCR process through developing and managing crisis communications, including media messaging and engagement.
JUDGMENT AND DECISION MAKING:
Required to advise the PAC Manager and Company management on strategic communication which impact the Company’s image and reputation and the effective management of high profile, risk situations.
INNOVATION:
This role will have responsibility for developing and adapting new media properties and tools to substantially shift our internal and external communications engagements from traditional to evolving digital/social platforms, including launching and effectively maintaining the Coca-Cola Journey magazine for Nigeria.
RELATED EXPERIENCE REQUIREMENTS/ QUALIFICATIONS:
Technical Skills:
Creative writing
Multimedia design tools
Social media usage & blogging
Media Relations
Issues & crisis management
Project management
Budget management
Leadership Behaviours (Leader of Others)
DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation)
COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)
ACT LIKE AN OWNER: Deliver results, creating value for our brands, our System, our customers and key stakeholders
INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
DEVELOP SELF AND OTHERS: Develop self and support others’ development to achieve full potential
REQUIRED EXPERIENCE
More than 7 years’ experience in Communications or Public Relations functions.
PREFERRED QUALIFICATIONS: University Degree preferably in Communication, Journalism or English Language and related fields
CULTURAL DIVERSITY:
Alignment and engagement with diverse business cultures
Ability to appreciate and engage with a diverse community of media with different objectives and views
Ability to instill trust across cultural diverse group of media
TRAVEL REQUIREMENTS:
20% to 30% across local and international travels.
ASSET PROTECTION/ FACILITY MANAGER
JOB SUMMARY:
The purpose of this job is to provide advisory services and support to the Franchise GM on all Facility and Security concerns across the Nigeria Franchise
KEY DUTIES/RESPONSIBILITIES:
Provide in-depth security advice to the Franchise GM continuously and hold training seminars dealing with loss of company information, promotional integrity and violence prevention
Develop and execute Senior leadership Asset protective plans, Business Continuity plans and Evacuation Plans; and review same continually for improvements
Manage the Security & Facility contractors to provide assistance to Associates and general Franchise and set up systems for monitoring overall quality of contracted work within premises
Ensure complete record keeping of documents to maintain a chronological record of all daily reported security related activities concerning the office complex and off site facilities (e.g. expatriate/management residences)
Investigate criminal financial integrity cases (e.g. embezzlement, fraud, theft) and financial records and/or statements in order to determine culpability
Conduct incident investigation by interviewing all parties involved to gather information and reporting circumstances that require further investigation to appropriate security or facility personnel and updating management on all incidents.
Mitigate against threats to assets (People, workplace violence, terrorism) of the Company by developing strategic Security blueprints/plans and/or providing effective tactical responses to an incident.
Conduct orientation of new Company Associates on Company security policies and procedures in “First Day Forward” Orientation in order to ensure understanding and compliance. Provide information management training to Associates in internal client departments to facilitate improvement in information management practices across the Franchise
Create an ergonomically safe work environment by evaluating the physical needs of employees and finding solutions that address those needs
Responsible for provision of necessary expatriate residential services. Working with service providers ensure a smooth relocation and that suitable residences are sourced. Responsible for leases, repairs, security and general maintenance of expatriate homes.
FINANCIAL/ JOB SCOPE:
Managing the Nigeria Security Administration & Facilities budget as will be determined by the Franchise
ORGANIZATION IMPACT/ INFLUENCE:
Extensive High Level Strategic / Operational Interaction with:
Internal
Franchise GM , Franchise PAC Director, Franchise Management Team, BU Security & Asset Protection Manager
External
Security Agencies and Affiliate Security Managers in key organizations
Nature and Purpose of the Interaction: Strategic and Advisory
SUPERVISORY RESPONSIBILITIES:
Responsible in the design of security processes and activities that will create the right work environment for Associates
Supervise the Facility Management and activities of the Nigeria Franchise
Direct Reports – 2 ( Facilities Assistant & Front Desk officer)
RELATED JOB REQUIREMENTS/ QUALIFICATIONS:
Technical Skills:
Negotiation, Communication Skills, Results Focus, Exerting Personal Influence
Leadership Behaviors: Leader of Others
Drive Innovation – Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation)
Collaborate with the System, Customers and Key Stakeholders – Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)
Act Like an Owner – Deliver results, creating value for our brands, our System, our customers and key stakeholders
Inspire Others – Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
Develop Self and Other – Develop self and support others’ development to achieve full potential
REQUIRED EXPERIENCE
Candidate must have an 8-10years experience working with Federal or State Security organization on high level security matters. Facilities Management experience will be highly appreciated.
EDUCATIONAL REQUIREMENTS:
Bachelor’s Degree with a strong preference for Certification in Security Management.
CULTURAL DIVERSITY:
Candidate will be required to demonstrate and positively improve race, gender and diversity of thought in the workplace
Ability to deal with several layers inside the organization at the same time is critical.
ANALYSIS:
Information gathering could be a challenge and would require in-depth skills to facilitate collation
Responding to immediate threats with appropriate intervention measures (e.g. through law enforcement contacts, psychological profiling/assessment)
Prepare and submit updates and completed Incident Reports to clearly and accurately portray incidents and actions to keep Management informed
JUDGEMENT AND DECISION MAKING:
Daily departmental decisions.
Planning & Logistic decisions.
Out of policy issues
Conducting post event learning’s to improve Asset protection capabilities
WORKING CONDITIONS
Work conditions may be challenged due to level of infrastructural development
TRAVEL REQUIREMENTS:
Less than 20%. All travel required is subject to nature of project/assignments – may require overnight stays
TO APPLY
Click on Job Title below:
ASSET PROTECTION/ FACILITY MANAGER
SENIOR BRAND MANAGER – STILLS
CUSTOMER & COMMERCIAL MANAGER
PERFORMANCE ANALYST
KNOWLEDGE AND INSIGHTS MANAGER
COMMUNICATIONS MANAGER
ASSISTANT BRAND MANAGER – COLAS
DUE DATE: 24 February, 2015