Calgary, Alberta (AB) WELLPOINT HEALTH CORP.
Wellpoint is one of the fastest growing occupational health and safety services companies in Canada with 13 offices in 4 provinces. Our focus is on delivering quality, efficient and meaningful services to clients throughout the country and we understand that the strength of these services is built upon a foundation of great employees. We are looking for individuals who are willing and energized to grow with our organization as we become the leader in delivering these services within Canada.
The Medical Office Assistant, under the direction of the Regional Operations Manager, will primarily be responsible for scheduling and confirming patient appointments / tests / follow-ups and managing physician schedules. This role also manages simple wounds as required and shares information collected from patients with the appropriate medical team members. The Medical Office Assistant must be able to communicate and work effectively on a multidisciplinary team and have a working knowledge of medical terminology.
Job Duties
Greet and direct clients to appropriate medical resources and / or services.
Answer and transfer calls to the appropriate departments and manage referrals.
Give registration forms to patients and ensure that they are properly filled out.
Measure and document vital signs on each patient.
Update and maintain electronic medical system.
Analyze data and relevant information to: compose reports, compile statistics, prepare letters, memos and agendas.
Share information collected from patients with the appropriate medical team members.
Manage simple wounds as required.
Clean and sterilize materials and instruments.
Prepare examination rooms with the necessary medical supplies and equipment.
Monitor inventory of medical supplies and materials and order as required.
Arrange for medical materials to be properly cleaned and disposed.
Handle all correspondence, including: telephone, email, fax and mail.
Schedule and confirm patient appointments / tests / follow-ups and manage physician schedules.
Other duties as assigned.
Requirements
Minimum 1 year's experience working as a Medical Secretary or Medical Office Assistant
Certificate or diploma in Medical Secretary, Medical Office Assistant, Unit Clerk or equivalent education required.
Experience with MS Office Suite
Experience with WOLF EMR an asset.
Working knowledge of medical terminology.
Familiarity with AHC billing preferred.
Ability to communicate and work effectively on a multidisciplinary team.
Proficient in use of computers and other office equipment.
Excellent organizational and problem solving skills.
Strong knowledge of general office procedures involving procurement, travel arrangements, budget management, reports, and so on.
Previous experience in handling confidential or sensitive information; knowledge of applicable data privacy laws.
Able to maintain filing systems and basic databases.
Meticulous records maintenance skills.
Able to manage time efficiently and prioritize multiple tasks.
Superior telephone manners and strong interpersonal skills.
Strong customer service orientation.
Work Conditions
Interacts with employees, management and the public at large.
Medical clinic environment.
Overtime may be required.
Manual dexterity required to use desktop computer and peripherals.
Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. Only those selected for an interview will be contacted.
By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit