Ascension Health Information Services (AHIS) is seeking an Application Analyst to support the build and implementation of a practice management application across multiple physician practices in and around both Mobile, Alabama and Pensacola, Florida. Post implementation, this position will have overall responsibility for end user support, including user setup and maintenance, coordination of application upgrades, troubleshooting and communication with the vendor support team.
### QUALIFICATIONS
**Required Qualifications:**
* 2 or more years experience in implementing and supporting clinical systems required, preferably practice management software in an ambulatory practice setting
* Technical aptitude
* Excellent organizational skills
* Strong analytical skills
* Ability to effectively communicate with clinicians
* Experience with training end users on clinical systems
* Ability to fulfill the requirements of On Call rotations
* Willingness to reside within a commutable distance of Mobile, AL
* Ability to accommodate the local travel to various medical practices in the region, required to support the needs of this position
**Additional Preferred Qualifications:**
* BA/BS degree
* Experience with physician practice EMR systems
* Experience with Allscripts EMR and practice management software
* Prior experience with Siemens and/or McKesson applications
### RESPONSIBILITIES
This Analyst will:
* Assist building system configuration during implementation phases.
* Coordinate training of end users during implementation phases and ongoing.
* Provide primary phone and/or on-site application support for end users.
* Coordinate escalation of issues with vendor support and other IT resources.
* Coordinate resources for application upgrades and other system projects.
* Setup new users and maintain active users as needed for new hires, terminations and transfers.
Ascension Health (www.ascensionhealth.org) is transforming healthcare by providing the highest quality care to all, with special attention to those who are poor and vulnerable. Ascension Health, which provided $1.3 billion in care of persons living in poverty and community benefit programs last year, is the nation’s largest Catholic and nonprofit health system. Our Mission-focused Health Ministries employ more than 122,000 associates serving in more than 1,400 locations in 21 states and the District of Columbia.
Ascension Health Information Services (AHIS) is a subsidiary of Ascension Health Alliance, a Catholic healthcare organization dedicated to the transformation of healthcare through excellent clinical care throughout the continuum and through innovation. AHIS has a clear vision to be a leader in delivering efficient and effective IT services, measured by meeting industry performance metrics; demonstrating agility and flexibility to adapt to changes in customers’ needs and business models; and providing low-cost, high-value IT service attractive to potential customers outside the organization. AHIS has more than 2,300 associates, supported by various third parties, focused on providing value to our stakeholders. In 2012, AHIS was honored to be selected by _Computerworld_ as No. 55 on its Best Places to Work in IT list, and by _Elearning!_ Media Group/Aberdeen Group as No. 30 on its Learning!100 Corporate Enterprise Honoree list.
This position is with AHIS, and is located at Providence Hospital, in Mobile, AL
Equal Opportunity Employer M/F/D/V