## Description
MD, Enterprise Financial Crimes Prevention
TIAA-CREF business areas and legal entities are responsible for complying with the Bank Secrecy Act, Fraud, OFAC and the USA PATRIOT Act. This transformation leader position will lead many components TIAA-CREF enhancements for target operating models, technology stacks and processes to support the business areas in coordinating key enterprise financial crimes prevention activities, to include Anti-Money laundering (AML), OFAC, identify, sanction screening compliance, and suspicious or fraudulent activities including:
* Know your customer, Customer Due Diligence, Enhanced due diligence
* Customer identity management programs
* Monitoring, alert review and investigation for potential AML, sanction screening and fraud suspicious activity (for select lines of business)
* Lead enterprise wide processes and enhancements for customer interactions in relation to KYC, EDD and first level AML and fraud suspicious activity alert review and investigations, where applicable
* Lead Designing, implementing, and maintaining related operational processes
* Hiring and directing a staff (primarily outside CW experts) of 10-20 individuals acting as individual contributors on EFCP efforts
* Oversee relationships and SLA activities with Third Parties related to EFCP work in the areas of record keeping, process, data interfaces and personnel
* Oversee the PMO functions and deliverables for EFCP
* Developing line of business policies and operating procedures in conjunction with other enterprise partners including Compliance, Fraud and Enterprise AML Compliance officer for performing daily activities including first level alert review and investigation, escalation of high risk alerts to Investigations
* Participate in all governance forums include SAR, Periodic review of high risk customers and related transactions, etc.
* Internal reporting
TIAA-CREF is undergoing a search for a MD of enterprise financial crimes business operations that will lead a team to transform our Financial Crimes prevention activities.This business change leader for the financial crime prevention program has a scope of the overall enterprise; the position will provide senior, executive management and Board reporting; Develop and leverage effective partnerships with business area, executive management, and board of directors.This individual should have 10 to 15 years of relevant AML, sanction screening and/or fraud experience. This role will be located in the “1st line of defense” for the business areas. The role would also require a close working relationship with a broad spectrum of business area leadership, Compliance, Risk and Audit to provide high quality operations and reporting in support of the company’s financial crimes prevention program.
The main responsibilities for this position will be:
* Manage a centralized transformation efforts for financial crimes prevention functions (see above)
* Provide support for queries and escalation from the business and various support groups working in conjunction with the financial crimes prevention executive team
* Deliver on enterprise wide operational and strategic initiatives in support of changing AML and fraud risks, new products and clients including technology infrastructure and client services
* Coordinates enterprise wide definition and approve AML and Fraud monitoring operational business requirements for new enhancements and changes in system infrastructure when required in consultation with Fraud and the Enterprise AML Compliance officer
* Lead projects to deliver changes in the business needs, policies and strategy which affect the operational support and processes
* Direct business execution of related risk assessments, regulatory responses, audits, and policy governance.
* Enhance governance for enhanced standard operating procedures consistent with enterprise AML/OFAC / Fraud standards
* Direct enterprise related Regulatory Responses and oversee internal audit management action plans
* Directly responsible for the enterprise wide financial crimes platform technology solution, including development, model validation and ongoing refinement of rules and processes for customer risk ratings and monitoring customers, transactions and accounts.
* Act as partner with the business head responsible for the financial crimes platform technology solution. Coordinate with the BSA/AML/OFAC officer for TIAA-CREF Trust Company, FSB so that financial crimes platform technology needs are met.
* Coordinate and communicate changes in processes/systems to the business and other support teams
* Coordinate and ensure design to provide the relevant training to the operations team on new systems, processes and policy changes
* Build and maintain relationships with key stakeholders including Front Office, Middle Office, Third Parties, Compliance, HR, Technology, Investigations, and Internal Audit
* Undertake mid-year and annual appraisals for direct reports
* Identify training gaps and development needs for the team, coaching and mentoring where necessary
* Oversee recruitment of key staff at all levels.
* Responsible for managing staff on an ongoing basis and may be required to supervise staff of professional temporaries for special projects related to AML, sanction screening and fraud activities within operations.
Assists senior management in the development of the group budget, strategic plan and responses to inquiries from Senior Management including the head of operations, CEO, CFO, Chief Risk Officer, Chief Compliance Officer, Chief Auditor and members of the Board of Directors.
## Qualifications
Candidates who are interested in this position should have the following skill-sets:
* Bachelor''s Degree or equivalent required
* 10+ years recent relevant experience and prior experience in financial services required
* Strong background in AML and sanction screening regulations, policies, compliance risks and controls, reporting, and /or fraud related controls and remediation required
* Strong background in compliance requirements set forth by key regulators such as the SEC, FINRA, State Insurance Regulators, OCC, Fed, and familiarity with other regulations such as anti-fraud, consumer compliance, etc. required
* Strong business acumen and analytical skills
* Strong written and verbal communication skills
* People management skills including motivating, developing and directing teams, directly and indirectly
* Ability to network and build strong cross functional working relationships
* Ability to translate strategic concepts into tactical action plans and drive execution
* Ability to build, implement and maintain a program to achieve high value insights and solutions to our IT compliance risks
* Quantitative and analytical aptitude
* Decision making skills
* Strong sense of initiative and significant management responsibility for a team
* Preferred Requirements:
* Strong background in financial services operations with exposure to insurance asset management, retirement, brokerage and banking industry preferred
* Project Management expertise
* Familiar with client on-boarding and customer acquisition processes
* A service orientation and the ability to gain the trust of a broad spectrum of executives and peers
* Ability to build, implement and maintain a program to achieve high value insights and solutions to our IT compliance risks
* Experience in developing and delivering technical compliance training programs
* Have an understanding of TIAA-CREF’s products, systems and customers
* CAMS certification (certified anti-money laundering)
TIAA is an Equal Employment and Affirmative Action Employer, committed to diversity and inclusion in its workforce. Visit our Careers site to learn more about how we are making a difference.
*Primary Location:* NC-Charlotte
*Other Locations:* IL-Chicago, NY-New York
*Job:* Client Services/Sales/Wealth Mgmt
*Req ID:* 1696556