**Job Description**
**About Aon**
Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 65,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world''s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit www.aon.com for more information on Aon and www.aon.com/manchesterunited to learn about Aon''s global partnership and shirt sponsorship with Manchester United.
**About Aon Hewitt**
Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine health solutions for greater choice, affordability and wellness. Aon Hewitt is the global leader in human resource solutions, with over 30,000 professionals in 90 countries serving more than 20,000 clients worldwide. For more information on Aon Hewitt, please visit www.aonhewitt.com.
We currently have an exciting career opportunity for an Executive Benefits Team Leader in our Atlanta, GA or Dallas, TX offices.
The primary functions of this position are as follows:
*Deliver consistent, positive operational results with the best balance of investment and efficiency.*
* Provide consultative services to assigned clients with regard to plan design and administration, within budget and deadlines
* Ensure plans are compliant and in line with administrative capabilities
* Retain assigned clients
* When applicable, implement new plans according to line of business best practices
* Increase profitability to Aon from assigned clients, collaborating with the Product Manager to determine appropriate pricing
* Meet individual utilization targets
* Consult with client regarding other areas of concern and identify Aon Hewitt resources to provide solutions
* Achieve specified metrics for assigned cases, consulting with Product Manager on solutions for underperforming plans
**
*Deliver measurable impact by leveraging relationships, client/industry knowledge and the “Best of Aon” to provide distinctive solutions.*
* Proactively seek ways to enhance the relationship with the client within revenue constraints
* Meet client commitments by addressing conflicts, resolving issues and managing multiple priorities as appropriate
* Propose plan service agreements that meet the needs of the client and are profitable to Aon
* Conduct post-project reviews with clients to identify areas for improvement
* Build effective working relationships with colleagues.
* Provide feedback to carriers to influence marketplace conditions
**
*Develop and retain unmatched talent and high-performing teams through continuous learning, honest feedback, rigorous development and disciplined talent management.*
* Provide staff management, mentoring, coaching and development opportunities for a Client Services team
* Facilitate continuous development of team members
* Provide peer review and backup support for staff deliverables
* Ensure exceptional levels of customer service from team members
* Encourage and facilitate sharing of information and expertise across teams within line of business and/or department
* Ensure team compliance with client service agreements, EXB best practices and Aon policies
* Request feedback and look for opportunities to develop personal knowledge and expertise
* Engage in projects outside of area of specialty
**
*Build sustainable, differentiated capabilities through proven solutions, deep content expertise, and focused innovation.*
** *Recommend novel approaches to using current solutions to solve client issues
* Translate and implement new ideas into work methods or practices which promote positive results for the practice
* Demonstrate appropriate use of best practices to deliver solid client results and/or deliverables
* Sustain a culture of innovation and thought leadership
**
*Act with integrity always and work in a way that positively impacts our clients, colleagues and communities.*
* Prioritize client and Aon shareholder interests above personal gain
* Act with integrity
* Accept responsibility for own and team performance
* Hold self and others accountable for compliance with Aon policies
******Skills & Knowledge Required**
* 7+ years of related experience
* An in-depth knowledge of non-qualified defined contribution plans, life insurance and employee benefit plans (qualified and non-qualified)
* Knowledge of the regulatory environment affecting plans and insurance
* Knowledge of finance, tax, accounting and investment concepts
* Ability to communicate complex information effectively in person and in writing
* Attention to detail
* Advanced analytical and creative problem solving skills
* Ability to multi-task, to react rapidly and concisely to changing priorities
* Ability to mentor and develop others
**General Performance Standards**
* Provides exceptional customer service
* Operates with honesty and transparency
* High personal standards for service, performance and continuing self-improvement
* Intelligence to analyze problems, understand the big picture, synergize complex issues and present solutions
* Respect for others (associates, clients, vendors)
* Enthusiasm and energy
* Exceptional judgment and independent thinking
Due to the nature and scope of the position, additional hours beyond the normal workweek will be expected in situations where business demands require it.
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
All positions at Aon require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon''s employment policies. You will be notified during the hiring process which checks are required by the position.
Aon''s professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com.
Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V
**Job number:** 47162
**Category:** Human Resources
**Location:** United States, GA, Atlanta