## Description
APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services’ clients include some of the most recognized brands in the world across all major market verticals. APAC provides end-to-end, multi-channel customer lifecycle support and operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global BPO leader.
Summary:
The Pharmacy Technician is responsible for entering mail order prescription information, completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of accuracy and maximizing productivity.
Essential Duties and Responsibilities:
* Entering prescriptions and verifying appropriate information.
* Contacting patients, pharmacists and doctor''s offices to resolve claims issues.
* Processing prescriptions (from intake to order completion).
* Resolving customer issues; ensuring accurate information is provided.
* Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record.
## Qualifications
* _Education_: High school diploma or GED.
* _Experience_: Pharmacy Technician license/certification; 2 yrs experience working as a Pharmacy Technician; Pharmacy/ prescription data entry experience; Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application; Continued employment is contingent upon successful Pharmacy Technician licensing and registration as required.
**We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws.**
*Job:* Medical Profession
*Primary Location:* UNITED STATES-AZ-Tucson
*Work Locations:* Tucson, AZ - West (AZ 08) 2929 East Corona Road Tucson, 85710
*Employee Status:* Regular
*Schedule:* Full-time
*Job Level:* Entry Level
*Shift:* Day Job
*Education Level:* High School Diploma/GED/CXC (±11 years)
*Req ID:* 140001356