14-0241
Post Date 3/5/2014
Title Solutions Architect
Job Family Client Services
City Bellevue
State WA
Description About ExactTarget Marketing Cloud, a salesforce.com company
The salesforce.com ExactTarget Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation. We re driven by a deep understanding of marketers needs—because we re marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology. Joining forces with salesforce.com, pioneers in cloud computing, to offer an even more superior experience to our customers and employees. By partnering state-of-the-art technology with the best and brightest employees in the industry, we foster a culture of constant innovation and growth. Consistently ranked by employees as one of the “Best Places to Work, the ExactTarget Marketing Cloud team shows you what being Orange is all about!
The ExactTarget Marketing Cloud is a salesforce.com company. For more information, visit www.ExactTarget.com.
About the Position
The Solution Architect (SA) is a member of the ExactTarget Professional Services team. The SA is responsible for leading the design and delivery of ExactTarget solutions and technologies to meet client business goals and technical requirements.
A successful SA has strong experience and enjoys developing technical solutions and working directly with clients to meet their business needs. An ideal candidate has a software background, works independently, thrives in an entrepreneurial atmosphere, communicates tactfully, and is able to effectively design, test, and deploy software solutions.
Responsibilities
• Support ExactTarget Solution Consultants with sales opportunities by validating solutions
• Lead consultative engagements with clients on the technical and business challenges related to their e-communication initiatives
• Present high-level overviews of the ExactTarget architecture and integration capabilities
• Create, manage and present an actionable BRD/FSD (Blueprint) that aligns a client s business needs to that of the ExactTarget Solution
• Managing multiple client engagements and work with associated team members
• Identify project issues / risks and present alternatives to alleviate or resolve
Requirements Business Requirements
• Experience with product positioning leveraging feature to benefit analysis
• Understanding of sales process and methodologies
• Excellent strategic & technical thinking
• Ability to consultatively engage with customers and to quickly make complex decisions
• Thrives in a fast-paced, entrepreneurial environment
• Experience leading customer facing discussions
Technical Requirements
• Experience with web-based On-Demand software solutions
• Familiarity with data architecture/schema
Industry Experience
• BRD and FSD documentation creation
• eMail Marketing experience preferred
• Exposure to Internet Marketing tools / strategies preferred
• A deep understanding of Service Oriented Architecture