Title: Claims Service Adjuster (PIP/MedPay)
Location: NJ-Bridgewater
Job Number: BRI00186
Do you have a passion for helping others? Do you have strong organizational and time management skills? Are you looking to accelerate your career at a renowned company?
The Allstate Protection segment principally sells private passenger auto and homeowners insurance through agencies and directly through call centers and the internet. This segment includes an organization called Emerging Businesses and Encompass (EBE). The Emerging Businesses unit comprises Business Insurance (commercial products for small business owners), Consumer Household (products including motorcycle, boat, renters and condominium insurance policies), Allstate Dealer Services (insurance and non-insurance products sold primarily to auto dealers), Allstate Roadside Services (retail and wholesale roadside assistance products) and Ivantage (third party insurance agency). EBE carves out new ways to reach and serve through this broad product suite that attracts customers who wish to bundle. As of year-end 2012 EBE earned over $5 billion in premium and continues to grow.
Encompass Insurance has an exceptional career opportunity for a Personal Injury Protection (PIP)/Med Pay Claims Adjuster in Bridgewater, NJ.
Advance your career and make a difference in people's lives!
Our customers need us the most when they are involved in an accident. As an Encompass Personal Injury Protection (PIP)/Med Pay Adjuster, you will play a vital role to ensure we deliver on our promise to help restore people's lives after they experience a loss.
The Personal Injury Protection (PIP)/Med Pay Adjuster is responsible for overseeing claims that fall within the automobile medical benefits coverage. The PIP/Med Pay Adjuster communicates with customers over the phone to guide them through the claim process. You will investigate coverage, determine eligibility, obtain medical records, analyzes and process medical bills while negotiating with medical providers and adjust non-medical benefits. Also, you will be challenged to manage multiple cases simultaneously and document every step of activity for each claim.
Your success will be rewarded with our Total Rewards package whichincludescomprehensive medical, dental, vision care and supplemental life insurance benefits for you and your family, a competitive compensation package along with a Performance Bonus, company matching 401(k) plan, tuition reimbursement and opportunities for career advancement.
Specific responsibilities include:
* Delivering exceptional and courteous customer service
* Using compassionate communication and persuasive negotiation to ensure a positive customer experience.
* Providing clear, written correspondence as necessary
* Working well with others in a fast-paced, collaborative environment
* Achieving targeted performance goals to support Encompass’ industry-leading operational standards
Enjoy a challenging and rewarding career in claims
This is your chance to use your compassion and intellect to help make a meaningful difference in people’s lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will be exposed to a variety of specialized industries, including legal, auto and medical. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
Continue your career in a stable industry that offers nationwide opportunities for advancement. Becoming a Personal Injury Protection (PIP)/Med Pay Claims Adjuster is just the beginning!
Working environment:
You may be required to work a flexible schedule, Monday through Friday, with some late duty and possible rotating weekend and holiday shifts as necessary.
Qualifications:
§ Bachelor’s degree is required.
§ Insurance background preferred.
§ Must be able to take initiative to seek training needed and be able to apply what was learned in a fast paced environment.
§ Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
§ Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.
§ Excellent communication skills both oral and written with strong analytical skills.
§ Excellent customer service and negotiation skills
§ Possess interpersonal and problem solving skills while demonstrating excellent customer service.
We are insurance. We are financial services. We are also so much more. We are lawyers, writers, web developers, accountants, building engineers, application developers, project managers and human resource specialists. We are creative, driven, passionate, fearless and curious. Our unique culture of inclusion helps us maximize innovation and creativity. We believe that welcoming differing ideas, cultures and backgrounds gives us a competitive advantage in a diverse, global marketplace. At Encompass, it's our differences that drive our success — as individuals and as a company. We celebrate creative problem-solving as we work together to make a difference in our communities.
Connect with us on Twitter, Facebook, Pinterest and LinkedIn to find out for yourself... or hear from some of our employees in We Are Allstate
Benefits and Perks
* Pension plan PLUS 401K
* Career path/succession planning
* Mentoring programs
* Tuition reimbursement
* Inclusive work environment
* Flexible schedules
* Generous paid time off (with option to purchase additional days)
* Medical, Dental, Vision, Life and Long Term Disability Insurance
* Health and wellness benefits, including: nutrition/weight management, smoking cessation program, stress management, lifestyle coaching, financial resources
* Adoption assistance program
* Comprehensive health insurance plans
* Flexible spending accounts (FSA)
* Employee Resource Groups including Allstate Women's Information Network (AWIN), Professional Latino Allstate Network (PLAN), Allstate Asian American Network (3AN), Allstate Network of Gay and Lesbian Employees and Supporters (ANGLES), African American Working Network (AAWN), Young Professional Organization (YPO), Parents Working Together (PWT), Allstate Adoption Network (AAN) and Allstate Veterans Engagement Team and Supporters (AVETS)
Join our award-winning team!
Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:
* The World’s Leading Top 100 Companies – Forbes magazine
* Diversity Elite - America’s Best 50 Companies for Minorities – Fortune magazine
* Top 100 Military Friendly Employers List - MilitaryFriendly.com
* 50 Happiest Companies in America - CareerBliss
* Best Places to Work for Recent Grads - ConnectEDU
* 100 Best Companies for Working Mothers – Working Mother magazine
* Top 40 Best Companies for Hispanics to Work – Hispanic Business magazine
* Top 10 Companies for African Americans to Work – DiversityInc
* Top 100 Best Places to Work in IT – Computerworld magazine
* Top 100 Companies for Employee Training and Development – Training magazine
Job: Claims