Ensures the effective running of the bar and ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism whilst achieving profitability in line with budgetDuties and ResponsibilitiesTo be involved in the setting of department targets and objectives, and to monitor and strive for their achievementTo be aware of financial targets as a wholeTo take positive action to meet department objectives and targetsTo be commercially aware in order to continuously drive the business forwardTo be proactive in maximising sales and generating revenueTo input new ideas for service and products to maintain competitive and leading edgeTo be an effective communicator with guests/clients and at all levels of the venueTo compile required statistics/reportsControl of wage costs in line with budgetary requirementsImplementing and/or following of procedures concerning recording of stock movements e.g. correct charging of items, billingTo ensure security, functionality and proper handling of company property in the departmentTo ensure stock items behind the bars are always within expiry dateTo oversee cash and stock control consistently according to company policyTo ensure mise-en-place are prepared according to Bars standardsTo ensure guest drinks are prepared and served according to company standardsTo ensure accurate stock-takes are carried out according to company policyTo be involved in the setting of service and quality standards, and to monitor and strive for their achievementTo monitor, anticipate and react to customer needs consistently to ensure maximum guest satisfactionTo pay attention to detail in all aspects of the customer journeyTo take prompt action to resolve complaints according to company policyTo build positive relationships with clients/guests to ensure customer satisfactionTo ensure high standards of cleanliness throughout the barsTo lead team by exampleTo coach individual team members to develop their skills and maximise performanceTo give clear direction and guidelines to team membersTo assist in the resolution of performance problems as necessary and in line with company policyTo motivate and be proactive in encouraging team commitment and spiritTo delegate and manage distribution of workload effectivelyTo communicate effectively through various methods such as regular briefings/meetings and individual discussionsTo ensure appearance 0f team members is according to company policyTo share ideas and problems with the team and encourage their input in helping make decisions where possibleTo ensure rotas and timesheets are compiled accurately and according to legal requirementsTo supervise the department and team in a fair, consistent and responsible wayTo communicate effectively with, and cooperate/ assist other departments at all levels when necessaryTo attend meetings as requiredTo handle cash and keys responsibly and according to company policyTo assist the Bars Manager in the smooth running of the departmentTo assist in ensuring that the department complies with all statutory and legal requirements, including fire, Health and Safety, licensing and employmentTo have clear working knowledge of all company policies and operate within them at all timesTo ensure staff awareness of relevant company policiesTo undertake any other duties as and when required by Senior Management